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fuatakgun / eufy_security

Home Assistant integration to manage Eufy Security devices as cameras, home base stations, doorbells, motion and contact sensors.
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Unable to set up at all #1056

Closed bkr1969 closed 6 months ago

bkr1969 commented 6 months ago

Please check existing (open or closed) issues before creating a new one. (https://github.com/fuatakgun/eufy_security/issues?q=is%3Aissue+)

If this is not an issue, you can use Discussions (https://github.com/fuatakgun/eufy_security/discussions) section.

Describe the bug

A clear and concise description of what the bug is.

To reproduce

Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

Expected behavior

I expect to be able to follow the instructions for set up and have my camera integrated.

Additional information

Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;

Hardware Information;

Additional context

Hitting reconfigure gives:


Error
Config flow could not be loaded: {"message":"Invalid flow specified"}
bkr1969 commented 6 months ago
Screen Shot 2023-12-30 at 12 36 21
51av0sh commented 6 months ago

@bkr1969 How did you solve this? I have the same problem

bkr1969 commented 6 months ago

Make sure you have the correct username (email) and password in the add-on configuration. Restart HA and reconfigure using the Captcha that comes up (if I remember correctly) then when you try to configure the actual device, you should get a verification code emailed to you. Enter that number in the spot where you previously entered the Captcha and it should be good. I kept having to reset my password in the app so my initial problem was that it wasn't correct in the add-on anymore. Once I fixed that and re-started the add-on, I got the verification email when configuring. I think the documentation leaves a little detail out as I know it mentions the Captcha but I don't remember anything about an additional email verification code.

51av0sh commented 6 months ago

Interesting. Thanks for the feedback. Unfortunately that's not my issue. Credentials are perfectly fine and everything works (all entities are present and available) except I'm unable to configure the integration at all. I've already removed the integration completely and readded after reboots with the same result.

51av0sh commented 6 months ago

I just realized my error is actually different. I get:

"Config flow could not be loaded: 500 Internal Server Error Server got itself in trouble"

bkr1969 commented 6 months ago

That’s what I was getting. If you get that when hitting reconfigure, restart HA. Then go back and hit reconfigure again. You will either get the Captcha or a blank space to enter your verification code.

51av0sh commented 6 months ago

I just tried your suggestion and I'm still getting the same error. I frankly doubt this is login related since the entities are all present and usable I just can't reconfigure the integration