Closed AnuGihub closed 5 months ago
to be honest, I have the same camera and having similar issues, but we need to generate debug logs from add-on and share them with bropat over his repository. This issue is not coming from integration. Can you share the logs with him?
Please check existing (open or closed) issues before creating a new one. (https://github.com/fuatakgun/eufy_security/issues?q=is%3Aissue+)
If this is not an issue, you can use
Discussions
(https://github.com/fuatakgun/eufy_security/discussions) section.Describe the bug Camera Pan&Tilt (T8410) lost Connection to HA. after restart or unplugging the device the Device lost Connection to HA. Cant control anything over HA. Also the Device lost connection after a few hour, when using it to much over HA.
A clear and concise description of what the bug is.
To reproduce enabled/ disabeld device over HA. Press PTZ over 30 times. After a while (few Hours) or unplug and replug it lost connection to HA. Waiting for about 6 hours and it worked again.
Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;
Hardware Information;
Camera Model: T8410
Live Streaming Protocol (RTSP/P2P):
Debug Logs from Home Assistant (https://github.com/fuatakgun/eufy_security/discussions/624) - Without this, I will automatically resolve this issue
Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):
Would you share your device with me in case further debugging required? (Yes/No):
Additional context
Add any other context about the problem goes here. Mainly, share everything as log files and use screenshots as last resort.