Eufy S120 Livestream Fails and crashes Eufy Add-On

[kmil4]

Describe the bug

FYI: I have a Eufy doorbell and multiple pan/tilt cameras that work flawlessly with this integration (Thank you!!). I've been using this integration for quite a while so I have a decent understanding.

The problem is with a new Eufy S120 when attempting to livestream to my HA dashboard. I encounter this error:

Failed to call service camera/turn_on. {'type': 'result', 'success': False, 'messageId': 'device.stop_livestream.c42ea6d5c7f742d0a678cc8f883e539e', 'errorCode': 'device_livestream_not_running}`

Around 20% of the time, I can get the feed to appear without issue from this camera (it's on the list of supported devices). The rest of the time, the stream will throw an error within about 10 seconds after clicking "Start Stream." But even if I'm able to get the stream running, most of the time it will be live for about 30 seconds before suddenly stopping, and throwing the same error above. Once the error appears, the Eufy Add-On hangs, and must be manually restarted or it will chew up CPU.

To reproduce

Assume Eufy Add-On + Integration are installed and configured, with other camera streams already working.

Assuming the root cause is related this bug reproes in two ways: First Repro

1. Set Eufy S120 video and recording settings to low
2. Copy the WebRTC dashboard card from the dev docs, replacing entity ID with camera.garage_camera and save
3. Press "Start Stream"
4. See error

Second Repro

1. Set Eufy S120 video and recording settings to low
2. Copy the WebRTC dashboard card from the dev docs, replacing entity ID with camera.garage_camera and save
3. Press "Start Stream"
4. Live stream will begin. Wait at least 60 seconds. Do not interact with the page or navigate away.
5. Wait for livestream to disappear, observe error

Expected behavior

A livestream of the camera feed should start within 10 seconds of pressing "Start stream"

Additional information

Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;

• Home Assistant Installation Type: OS
• Home Assistant Core Version: core-2024.5.4
• Eufy Security Add-on Version: 1.8.0-2
• Eufy Security Integration Version: 8.0.2

Hardware Information:

• Camera Model: Eufy S120

• Raspberry Pi Model 4B

• Live Streaming Protocol (RTSP/P2P): P2P (note: this camera specifically does not give the option for RTSP, but i still get an RTSP link in the device UI, and the stream says "RTC" when it works)

• Debug Logs from Home Assistant (https://github.com/fuatakgun/eufy_security/discussions/624) - Without this, I will automatically resolve this issue Attached, with specific error below. The logs keep getting truncated to a short output instead of showing me the whole thing at once. So I tried to capture the logs specifically when the stream fails. I can get additional samples if helpful.

  2024-05-20 18:56:25.432 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleData] Handle DATA DATA - Decrypt Error {
  error: {
  cause: undefined,
  message: 'Error: error:1C80006B:Provider routines::wrong final block length',
  context: undefined,
  stacktrace: 'Error: error:1C80006B:Provider routines::wrong final block length\n' +
    '    at Decipheriv.final (node:internal/crypto/cipher:199:29)\n' +
    '    at decryptP2PData (/usr/src/app/node_modules/eufy-security-client/build/p2p/utils.js:102:18)\n' +
    '    at P2PClientProtocol.handleData (/usr/src/app/node_modules/eufy-security-client/build/p2p/session.js:1175:71)\n' +
    '    at P2PClientProtocol.parseDataMessage (/usr/src/app/node_modules/eufy-security-client/build/p2p/session.js:1152:26)\n' +
    '    at P2PClientProtocol.handleMsg (/usr/src/app/node_modules/eufy-security-client/build/p2p/session.js:986:26)\n' +
    '    at Socket.<anonymous> (/usr/src/app/node_modules/eufy-security-client/build/p2p/session.js:118:56)\n' +
    '    at Socket.emit (node:events:517:28)\n' +
    '    at Socket.emit (node:domain:489:12)\n' +
    '    at UDP.onMessage [as onmessage] (node:dgram:942:8)'
  },
  stationSN: 'T81A0P1023404CFA',
  message: {
  seqNo: 5,
  channel: 0,
  commandType: 'CMD_STOP_REALTIME_MEDIA',
  signCode: 1,
  type: 1,
  dataType: 'DATA',
  data: '000000000000000000000000000000000000000000000000000000000000000000000000'
  }
  }

  402f1039_eufy_security_ws_2024-05-20T18-56-52.879Z.log

• Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output): Attached, with specific error below. The logs keep getting truncated to a short output instead of showing me the whole thing at once. So I tried to capture the logs specifically when the stream fails. I can get additional samples if helpful.

  },
  p2pDid: 'USPRAMB-758202-CCCNR'
  }
  2024-05-20 20:55:28.753 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Trying to connect in QUICKEST mode... {
  stationSN: 'T81A0P1023404CFA',
  ip: '73.42.203.35',
  port: 20097
  }
  2024-05-20 20:55:28.755 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol._connect] Connecting to host 73.42.203.35 on port 20097 (CHECK_CAM) {
  stationSN: 'T81A0P1023404CFA',
  address: {
  host: '73.42.203.35',
  port: 20097
  },
  p2pDid: 'USPRAMB-758202-CCCNR'
  }
  2024-05-20 20:55:28.759 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Trying to connect in QUICKEST mode... {
  stationSN: 'T81A0P1023404CFA',
  ip: '192.168.0.94',
  port: 20097
  }
  2024-05-20 20:55:28.760 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol._connect] Connecting to host 192.168.0.94 on port 20097 (CHECK_CAM) {
  stationSN: 'T81A0P1023404CFA',
  address: {
  host: '192.168.0.94',
  port: 20097
  },
  p2pDid: 'USPRAMB-758202-CCCNR'
  }
  2024-05-20 20:55:28.763 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Trying to connect in QUICKEST mode... {
  stationSN: 'T81A0P1023404CFA',
  ip: '73.42.203.35',
  port: 20097
  }
  2024-05-20 20:55:28.764 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol._connect] Connecting to host 73.42.203.35 on port 20097 (CHECK_CAM) {
  stationSN: 'T81A0P1023404CFA',
  address: {
  host: '73.42.203.35',
  port: 20097
  },
  p2pDid: 'USPRAMB-758202-CCCNR'
  }
  2024-05-20 20:55:28.767 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Trying to connect in QUICKEST mode... {
  stationSN: 'T81A0P1023404CFA',
  ip: '192.168.0.94',
  port: 20097
  }
  2024-05-20 20:55:28.768 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol._connect] Connecting to host 192.168.0.94 on port 20097 (CHECK_CAM) {
  stationSN: 'T81A0P1023404CFA',
  address: {
  host: '192.168.0.94',
  port: 20097
  },
  p2pDid: 'USPRAMB-758202-CCCNR'
  }
  2024-05-20 20:55:31.718 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Connecting to host 50.18.221.114 on port 10000 (CHECK_CAM2)... {
  stationSN: 'T81A0P1023404CFA',
  ip: '50.18.221.114',
  port: 10000,
  data: '20e7f36e'
  }
  2024-05-20 20:55:31.723 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Connecting to host 18.215.43.18 on port 10000 (CHECK_CAM2)... {
  stationSN: 'T81A0P1023404CFA',
  ip: '18.215.43.18',
  port: 10000,
  data: '20e7f36f'
  }
  2024-05-20 20:55:31.754 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Connecting to host 50.18.221.114 on port 10000 (CHECK_CAM2)... {
  stationSN: 'T81A0P1023404CFA',
  ip: '50.18.221.114',
  port: 10000,
  data: '1eb53683'
  }
  2024-05-20 20:55:31.757 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Connecting to host 18.215.43.18 on port 10000 (CHECK_CAM2)... {
  stationSN: 'T81A0P1023404CFA',
  ip: '18.215.43.18',
  port: 10000,
  data: '1eb53684'
  }
  2024-05-20 20:55:31.760 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Connecting to host 50.18.221.114 on port 10000 (CHECK_CAM2)... {
  stationSN: 'T81A0P1023404CFA',
  ip: '50.18.221.114',
  port: 10000,
  data: '20c1d26e'
  }
  2024-05-20 20:55:31.762 DEBUG   eufy-security-ws:eufy-security-client   [p2p] [P2PClientProtocol.handleMsg] Connecting to host 18.215.43.18 on port 10000 (CHECK_CAM2)... {
  stationSN: 'T81A0P1023404CFA',
  ip: '18.215.43.18',
  port: 10000,
  data: '20c1d26f'
  }
  2024-05-20 20:55:33.677 ERROR   eufy-security-ws    Message error
  
  LivestreamNotRunningError  Livestream for device T81A0P1023404CFA could not be stopped, because it is not running, LivestreamNotRunningError
  error stack:
  • message_handler.js  DeviceMessageHandler.handle
  /usr/src/app/node_modules/eufy-security-ws/dist/lib/device/message_handler.js:213
  • task_queues process.processTicksAndRejections
  internal/process/task_queues:95
  • server.js   async Client.receiveMessage
  /usr/src/app/node_modules/eufy-security-ws/dist/lib/server.js:94

• Would you share your device with me in case further debugging required? (Yes/No): If necessary

Additional context

Add any other context about the problem goes here. Mainly, share everything as log files and use screenshots as last resort.

A few things I've tried without notable changes in behavior:

• Using Eufy app to adjust notification settings, enabling all notifications at the highest frequency
• Increasing the length of camera triggering time to the maximum in the eufy app
• Trying different stream activation sequences, starting with cameras that I know work and then trying the misbehaving one. I did this in various orders to see if the error would be provoked.
• Ensuring the strongest possible wifi signal (full strength according to Eufy app)
• Adjusting eufy integration settings ("Stream" checkbox) to see if there's any difference

[kmil4]

For anyone struggling with the S120, I found a workaround to make it stream reliably. It's hacky and I wish it was seamless but at least this will work.

I wrote a script that does this:

1. Toggle the light switch on the camera
2. Wait 3 seconds
3. Press "start p2p stream"
4. Toggle the same light switch again
5. Wait 1 second
6. Force the dashboard page to refresh (I use Browser Mod from HACS which includes this service)

Something about toggling the light seems to get the camera feed "unstuck" but the actual stream will not appear until you navigate away from the dashboard page first (or refresh it like my script).

It's not ideal, but it works reliably for me. I went from basically never being able to see the stream and preview images to always having it show. Better than nothing

[fabien4444]

For anyone struggling with the S120, I found a workaround to make it stream reliably. It's hacky and I wish it was seamless but at least this will work.

I wrote a script that does this:

1. Toggle the light switch on the camera
2. Wait 3 seconds
3. Press "start p2p stream"
4. Toggle the same light switch again
5. Wait 1 second
6. Force the dashboard page to refresh (I use Browser Mod from HACS which includes this service)

Something about toggling the light seems to get the camera feed "unstuck" but the actual stream will not appear until you navigate away from the dashboard page first (or refresh it like my script).

It's not ideal, but it works reliably for me. I went from basically never being able to see the stream and preview images to always having it show. Better than nothing

Hello

could you write your script please for a newbee? :)

Thanks

[xtypebox]

For anyone struggling with the S120, I found a workaround to make it stream reliably. It's hacky and I wish it was seamless but at least this will work.

I wrote a script that does this:

1. Toggle the light switch on the camera
2. Wait 3 seconds
3. Press "start p2p stream"
4. Toggle the same light switch again
5. Wait 1 second
6. Force the dashboard page to refresh (I use Browser Mod from HACS which includes this service)

Something about toggling the light seems to get the camera feed "unstuck" but the actual stream will not appear until you navigate away from the dashboard page first (or refresh it like my script).

It's not ideal, but it works reliably for me. I went from basically never being able to see the stream and preview images to always having it show. Better than nothing

And the motion sensors in HA are working? Mine doesn't do nothing.