fuatakgun / eufy_security

Home Assistant integration to manage Eufy Security devices as cameras, home base stations, doorbells, motion and contact sensors.
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Battery status not updating when charging #1199

Open derekoharrow opened 2 months ago

derekoharrow commented 2 months ago

Describe the bug

I have a T8210 Eufy doorbell. When in use the integration shows the correct battery percentage. However, when I put the doorbell on charge, the battery status doesn't change in the integration. It does update in the Eufy IOS app.

To reproduce

  1. Check battery charge status
  2. Put doorbell on charge
  3. See battery status doesn't update in integration, but does in Eufy app.

Expected behavior

Battery status in the integration should update when charging, like it does in the IOS app.

Additional information

Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;

Hardware Information;

eufy.txt

sloanlipman commented 2 months ago

I'm seeing the same behavior in the solo cam S230. Both the battery percentage and the times that the cameras are charging via solar power are different in Home Assistant

msevestre31 commented 1 month ago

Hi

I have 3 2C cameras and a home base 2. 2 of my 2C are plugged to solar panels. I am also observing this "non updating" behavior in HA while the eufy app was showing the proper information.

Actually, I found out that, in HA, the battery % level is updating only when the charging state is updating (Eufy app is getting real time data from the homebase with no issue).

It is obvious in HA if you look the Charging status & Battery Percentage data of a same camera in the same graph.

Capture d’écran 2024-10-13 à 20 04 18