T8520N lock not responding

[Crepetsky]

Describe the bug

I have two T8520N locks, one on the front door and one on the garage door. The front door works fine, and is very responsive on Home Assistant. The garage door previously worked, but with the latest update of the integration (7.0.4), the garage door no longer responds. I can see it in Lovelace as an entity, and the integration shows it as available, but the commands to lock or unlock don't work. I have tried factory resetting the lock and reinstalling it into the Eufy app. The lock works fine in the Eufy app, just not on Home Assistant.

To reproduce

Start Home Assistant, try to lock or unlock the entity.

Expected behavior

The entity should respond as the other identical entity does.

Additional information

Go to Settings -> System -> Repairs -> Click on 3 dots (...) -> System Information and get Version and Installation Type to below fields;

• Home Assistant Installation Type: OS
• Home Assistant Core Version: core-2023.8.2
• Eufy Security Add-on Version: 7.0.4
• Eufy Security Integration Version: 7.0.4

Hardware Information: -Smart Lock T8520N

• Debug Logs from Home Assistant (https://github.com/fuatakgun/eufy_security/discussions/624) - Without this, I will automatically resolve this issue:

  s6-rc: info: service s6rc-oneshot-runner: starting
  s6-rc: info: service s6rc-oneshot-runner successfully started
  s6-rc: info: service fix-attrs: starting
  s6-rc: info: service fix-attrs successfully started
  s6-rc: info: service legacy-cont-init: starting
  s6-rc: info: service legacy-cont-init successfully started
  s6-rc: info: service legacy-services: starting
  s6-rc: info: service legacy-services successfully started
  2023-08-09 09:25:05.825  INFO  Eufy Security server listening on host 0.0.0.0, port 3337 
  2023-08-09 09:25:08.545  INFO  MQTT connection successfully established 
  2023-08-09 09:25:08.579  INFO  Successfully registered to MQTT notifications for lock T8520Q25224507E8 
  2023-08-09 09:25:08.583  INFO  Successfully registered to MQTT notifications for lock T8520Q25221200C0 
  2023-08-09 09:25:11.620  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 10693 
  2023-08-09 09:25:16.060  INFO  Push notification connection successfully established 
  2023-08-09 09:25:23.694  ERROR Station T8520Q25221200C0 - All address lookup tentatives failed. 
  2023-08-09 09:25:23.698  INFO  Timeout connecting to station T8520Q25221200C0 
  2023-08-09 09:25:41.884  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-09 09:25:41.886  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-10 09:56:22.086  INFO  Push notification connection closed 
  2023-08-10 09:56:27.440  INFO  Push notification connection successfully established 
  2023-08-10 10:34:26.716  INFO  Push notification connection closed 
  2023-08-10 10:34:33.418  INFO  Push notification connection successfully established 
  2023-08-11 23:39:10.779  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 13036 
  2023-08-11 23:40:01.167  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-11 23:40:01.172  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-11 23:41:44.360  INFO  Client disconnected with ip: 127.0.0.1 port: 48244 code: 1006 reason: Abnormal Closure 
  2023-08-11 23:43:01.191  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 13902 
  2023-08-11 23:43:37.169  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-11 23:43:37.171  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-11 23:45:40.708  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 19376 
  2023-08-11 23:46:14.264  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-11 23:46:14.268  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-11 23:47:16.777  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 29236 
  2023-08-11 23:47:50.301  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-11 23:47:50.304  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-12 00:07:11.877  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 20977 
  2023-08-12 00:07:27.511  INFO  Client disconnected with ip: 127.0.0.1 port: 46910 code: 1000 reason: Normal Closure 
  2023-08-12 00:07:45.692  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-12 00:07:45.694  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-12 00:08:06.434  ERROR Message error 
   NotSupportedError  This functionality is not implemented or supported by this device
  details:
  {
  context: {
  device: 'T8520Q25221200C0',
  station: 'T8520Q25221200C0',
  commandName: 'deviceTriggerAlarmSound',
  commandValue: 10
  }
  }
  error stack:
  • station.ts:3439 triggerDeviceAlarmSound
  usr/src/app/node_modules/eufy-security-client/src/http/station.ts:3439:19
  • message_handler.ts:284 handle
  usr/src/app/node_modules/eufy-security-ws/src/lib/device/message_handler.ts:284:35
  • task_queues:96 processTicksAndRejections
  node:internal/process/task_queues:96:5
  • server.ts:125 receiveMessage
  usr/src/app/node_modules/eufy-security-ws/src/lib/server.ts:125:21
  2023-08-12 00:08:29.238  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 11356 
  2023-08-12 00:09:03.922  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-12 00:09:03.923  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-12 00:15:18.958  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 28390 
  2023-08-12 00:15:52.430  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-12 00:15:52.431  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-12 00:17:34.341  INFO  Client disconnected with ip: 127.0.0.1 port: 60262 code: 1006 reason: Abnormal Closure 
  2023-08-12 00:18:58.912  INFO  Connected to station T8520Q25224507E8 on host 192.168.1.234 and port 16665 
  2023-08-12 00:19:33.369  INFO  Initiated closing of connection to station T8520Q25224507E8 for saving battery. 
  2023-08-12 00:19:33.374  INFO  Disconnected from station T8520Q25224507E8 
  2023-08-12 00:37:10.830  INFO  Client disconnected with ip: 127.0.0.1 port: 55248 code: 1006 reason: Abnormal Closure 

• Logs from Eufy Security Add-on (either from Add-ons page of Home Assistant or Docker output):

  2023-08-11 20:37:43.682 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] on_open - executed
  2023-08-11 20:37:43.682 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - server - EventSourceType.server - set_api_schema - {'schema_version': 18} - {'schemaVersion': 18}
  2023-08-11 20:37:43.682 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'schemaVersion': 18, 'command': 'set_api_schema', 'messageId': 'set_api_schema.c4bd305a9a0c4b87ae918c6770fd615a'}
  2023-08-11 20:37:43.683 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'schemaVersion': 18, 'command': 'set_api_schema', 'messageId': 'set_api_schema.c4bd305a9a0c4b87ae918c6770fd615a'}
  2023-08-11 20:37:43.687 INFO (MainThread) [homeassistant.components.zwave_js] Connection to Zwave JS Server initialized
  2023-08-11 20:37:43.687 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'version', 'driverVersion': '2.7.1', 'serverVersion': '1.6.2', 'minSchemaVersion': 0, 'maxSchemaVersion': 19}
  2023-08-11 20:37:43.702 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'set_api_schema.c4bd305a9a0c4b87ae918c6770fd615a', 'result': {}}
  2023-08-11 20:37:43.706 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _set_products 1
  2023-08-11 20:37:43.706 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - server - EventSourceType.server - start_listening - {} - {}
  2023-08-11 20:37:43.706 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'command': 'start_listening', 'messageId': 'start_listening.ad076f914ec9419e926c66a2fcd8398f'}
  2023-08-11 20:37:43.706 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'command': 'start_listening', 'messageId': 'start_listening.ad076f914ec9419e926c66a2fcd8398f'}
  2023-08-11 20:37:43.734 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'start_listening.ad076f914ec9419e926c66a2fcd8398f', 'result': {'state': {'driver': {'version': '2.7.1', 'connected': True, 'pushConnected': True, 'mqttConnected': True}, 'stations': ['T8520Q25221200C0', 'T8520Q25224507E8'], 'devices': ['T8520Q25221200C0', 'T8520Q25224507E8']}}}
  2023-08-11 20:37:43.737 INFO (MainThread) [homeassistant.components.sensor] Setting up sensor.sun
  2023-08-11 20:37:43.738 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _set_products 2
  2023-08-11 20:37:43.738 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.product - device.get_properties - {'domain': 'device', 'serial_no': 'T8520Q25221200C0'} - {'serialNumber': 'T8520Q25221200C0'}
  2023-08-11 20:37:43.739 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25221200C0', 'command': 'device.get_properties', 'messageId': 'device.get_properties.10bc8d63fec242d0a3fed76bde97c400'}
  2023-08-11 20:37:43.739 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25221200C0', 'command': 'device.get_properties', 'messageId': 'device.get_properties.10bc8d63fec242d0a3fed76bde97c400'}
  2023-08-11 20:37:43.752 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.get_properties.10bc8d63fec242d0a3fed76bde97c400', 'result': {'serialNumber': 'T8520Q25221200C0', 'properties': {'name': 'Garage Entrance', 'model': 'T8520N', 'serialNumber': 'T8520Q25221200C0', 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8', 'type': 51, 'stationSerialNumber': 'T8520Q25221200C0', 'battery': 83, 'locked': True, 'lockStatus': 4, 'autoLock': True, 'autoLockTimer': 60, 'autoLockSchedule': False, 'autoLockScheduleStartTime': '23:00', 'autoLockScheduleEndTime': '06:00', 'oneTouchLocking': True, 'wrongTryProtection': True, 'wrongTryAttempts': 5, 'wrongTryLockdownTime': 180, 'scramblePasscode': False, 'sound': 3, 'notification': True, 'notificationUnlocked': False, 'notificationLocked': True}}}
  2023-08-11 20:37:43.753 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.product - device.get_properties_metadata - {'domain': 'device', 'serial_no': 'T8520Q25221200C0'} - {'serialNumber': 'T8520Q25221200C0'}
  2023-08-11 20:37:43.753 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25221200C0', 'command': 'device.get_properties_metadata', 'messageId': 'device.get_properties_metadata.09f489f61bf54cac9996e6a21fe5152e'}
  2023-08-11 20:37:43.753 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25221200C0', 'command': 'device.get_properties_metadata', 'messageId': 'device.get_properties_metadata.09f489f61bf54cac9996e6a21fe5152e'}
  2023-08-11 20:37:43.778 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.get_properties_metadata.09f489f61bf54cac9996e6a21fe5152e', 'result': {'serialNumber': 'T8520Q25221200C0', 'properties': {'name': {'key': 'device_name', 'name': 'name', 'label': 'Name', 'readable': True, 'writeable': False, 'type': 'string'}, 'model': {'key': 'device_model', 'name': 'model', 'label': 'Model', 'readable': True, 'writeable': False, 'type': 'string'}, 'serialNumber': {'key': 'device_sn', 'name': 'serialNumber', 'label': 'Serial number', 'readable': True, 'writeable': False, 'type': 'string'}, 'type': {'key': 'device_type', 'name': 'type', 'label': 'Type', 'readable': True, 'writeable': False, 'type': 'number', 'states': {'0': 'Station', '1': 'Camera', '2': 'Sensor (T8900)', '3': 'Floodlight', '4': 'Camera E', '5': 'Doorbell', '7': 'Battery Doorbell', '8': 'Camera 2', '9': 'eufyCam S210 (eufyCam 2C)', '10': 'Motion Sensor (T8910)', '11': 'Keypad', '14': 'eufyCam S221 (eufyCam 2 Pro)', '15': 'eufyCam S220 (eufyCam 2C Pro)', '16': 'Battery Doorbell 2', '18': 'HomeBase S380 (HomeBase 3; T8030)', '19': 'eufyCam S330 (eufyCam 3)', '23': 'eufyCam S300 (eufyCam 3C)', '30': 'Indoor Camera', '31': 'Indoor Camera PT', '32': 'Solo Camera', '33': 'Solo Camera Pro', '34': 'Indoor Camera 1080', '35': 'Indoor Camera PT 1080', '37': 'Floodlight 8422', '38': 'Floodlight 8423', '39': 'Floodlight 2', '44': 'Outdoor Camera 1080P No Light', '45': 'Outdoor Camera 2k', '46': 'Outdoor Camera 1080P', '50': 'Lock Basic', '51': 'Lock Advanced', '52': 'Lock Basic No Finger', '53': 'Lock Basic Advanced No Finger', '54': 'Retrofit Smart Lock E110 (T8503)', '55': 'Video Smart Lock S330 (T8530)', '56': 'Lock 85A3', '57': 'Lock 8592', '58': 'Retrofit Smart Lock E130 (T8504)', '60': 'Solo Camera Spotlight 1080p', '61': 'Solo Camera Spotlight 2k', '62': 'Solo Camera Spotlight Solar', '90': 'Smart Drop S300 (T8790)', '91': 'Video Doorbell Dual', '93': 'Video Doorbell Dual (Wired)', '100': 'Indoor Cost Down Camera', '101': 'Camera Gun', '102': 'Camera Snail', '110': 'Starlight 4G LTE', '131': 'Camera Garage T8453 Common', '132': 'Garage-Control Cam E110 (T8452)', '133': 'Garage-Control Cam E120 (T8453)', '140': 'Smart Safe S10 (T7400)', '141': 'Smart Safe S12 (T7401)', '142': 'Smart Safe T7402', '143': 'Smart Safe T7403', '151': 'Wired Wall Light Cam S100 (T84A1)', '157': 'SmartTrack Link (T87B0)', '159': 'SmartTrack Card (T87B2)', '180': 'Lock T8502 / T8506', '10005': 'Solar Wall Light Cam S120 (T81A0)'}}, 'hardwareVersion': {'key': 'main_hw_version', 'name': 'hardwareVersion', 'label': 'Hardware version', 'readable': True, 'writeable': False, 'type': 'string'}, 'softwareVersion': {'key': 'main_sw_version', 'name': 'softwareVersion', 'label': 'Software version', 'readable': True, 'writeable': False, 'type': 'string'}, 'stationSerialNumber': {'key': 'station_sn', 'name': 'stationSerialNumber', 'label': 'Station serial number', 'readable': True, 'writeable': False, 'type': 'string'}, 'battery': {'key': 6001, 'name': 'battery', 'label': 'Battery percentage', 'readable': True, 'writeable': False, 'type': 'number', 'unit': '%', 'min': 0, 'max': 100}, 'locked': {'key': 'custom_locked', 'name': 'locked', 'label': 'locked', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'lockStatus': {'key': 6000, 'name': 'lockStatus', 'label': 'Lock status', 'readable': True, 'writeable': False, 'type': 'number', 'states': {'1': '1', '2': '2', '3': 'Unlocked', '4': 'Locked', '5': 'Mechanical anomaly', '6': '6', '7': '7'}}, 'autoLock': {'key': 6500, 'name': 'autoLock', 'label': 'Auto Lock', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'autoLockTimer': {'key': 6600, 'name': 'autoLockTimer', 'label': 'Auto Lock Timer', 'readable': True, 'writeable': True, 'type': 'number', 'states': {'1': '1 sec.', '30': '30 sec.', '60': '1 min.', '90': '1,5 min.', '120': '2 min.', '150': '2,5 min.', '180': '3 min.'}, 'default': 60, 'unit': 'sec'}, 'autoLockSchedule': {'key': 6501, 'name': 'autoLockSchedule', 'label': 'Auto Lock Schedule', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'autoLockScheduleStartTime': {'key': 6601, 'name': 'autoLockScheduleStartTime', 'label': 'Auto Lock Schedule Starttime (24-hour clock)', 'readable': True, 'writeable': True, 'type': 'string', 'default': '23:00', 'format': {}}, 'autoLockScheduleEndTime': {'key': 6602, 'name': 'autoLockScheduleEndTime', 'label': 'Auto Lock Schedule Endtime (24-hour clock)', 'readable': True, 'writeable': True, 'type': 'string', 'default': '6:00', 'format': {}}, 'oneTouchLocking': {'key': 6502, 'name': 'oneTouchLocking', 'label': 'One-Touch Locking', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'wrongTryProtection': {'key': 6503, 'name': 'wrongTryProtection', 'label': 'Wrong Try Protection', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'wrongTryAttempts': {'key': 6603, 'name': 'wrongTryAttempts', 'label': 'Wrong Try Attempts', 'readable': True, 'writeable': True, 'type': 'number', 'min': 3, 'max': 10,
  2023-08-11 20:37:43.827 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.product - device.get_commands - {'domain': 'device', 'serial_no': 'T8520Q25221200C0'} - {'serialNumber': 'T8520Q25221200C0'}
  2023-08-11 20:37:43.828 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25221200C0', 'command': 'device.get_commands', 'messageId': 'device.get_commands.195a4bbc879045218e4004cb56648bc2'}
  2023-08-11 20:37:43.829 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25221200C0', 'command': 'device.get_commands', 'messageId': 'device.get_commands.195a4bbc879045218e4004cb56648bc2'}
  2023-08-11 20:37:43.864 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.get_commands.195a4bbc879045218e4004cb56648bc2', 'result': {'serialNumber': 'T8520Q25221200C0', 'commands': ['lock_calibration', 'add_user', 'delete_user', 'update_user_passcode', 'update_user_schedule', 'update_username']}}
  2023-08-11 20:37:43.867 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _set_properties -T8520Q25221200C0 - {'name': 'Garage Entrance', 'model': 'T8520N', 'serialNumber': 'T8520Q25221200C0', 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8', 'type': 51, 'stationSerialNumber': 'T8520Q25221200C0', 'battery': 83, 'locked': True, 'lockStatus': 4, 'autoLock': True, 'autoLockTimer': 60, 'autoLockSchedule': False, 'autoLockScheduleStartTime': '23:00', 'autoLockScheduleEndTime': '06:00', 'oneTouchLocking': True, 'wrongTryProtection': True, 'wrongTryAttempts': 5, 'wrongTryLockdownTime': 180, 'scramblePasscode': False, 'sound': 3, 'notification': True, 'notificationUnlocked': False, 'notificationLocked': True}
  2023-08-11 20:37:43.867 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.product - device.get_properties - {'domain': 'device', 'serial_no': 'T8520Q25224507E8'} - {'serialNumber': 'T8520Q25224507E8'}
  2023-08-11 20:37:43.867 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25224507E8', 'command': 'device.get_properties', 'messageId': 'device.get_properties.bb3083b638194a4baef3404461a6632e'}
  2023-08-11 20:37:43.867 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25224507E8', 'command': 'device.get_properties', 'messageId': 'device.get_properties.bb3083b638194a4baef3404461a6632e'}
  2023-08-11 20:37:43.872 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.get_properties.bb3083b638194a4baef3404461a6632e', 'result': {'serialNumber': 'T8520Q25224507E8', 'properties': {'name': 'Front Door', 'model': 'T8520N', 'serialNumber': 'T8520Q25224507E8', 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8', 'type': 51, 'stationSerialNumber': 'T8520Q25224507E8', 'battery': 30, 'locked': True, 'lockStatus': 4, 'autoLock': True, 'autoLockTimer': 60, 'autoLockSchedule': False, 'autoLockScheduleStartTime': '23:00', 'autoLockScheduleEndTime': '06:00', 'oneTouchLocking': True, 'wrongTryProtection': True, 'wrongTryAttempts': 5, 'wrongTryLockdownTime': 180, 'scramblePasscode': False, 'sound': 3, 'notification': False, 'notificationUnlocked': False, 'notificationLocked': False}}}
  2023-08-11 20:37:43.872 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.product - device.get_properties_metadata - {'domain': 'device', 'serial_no': 'T8520Q25224507E8'} - {'serialNumber': 'T8520Q25224507E8'}
  2023-08-11 20:37:43.873 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25224507E8', 'command': 'device.get_properties_metadata', 'messageId': 'device.get_properties_metadata.51925df74ac6437eba221c19d09a39cf'}
  2023-08-11 20:37:43.873 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25224507E8', 'command': 'device.get_properties_metadata', 'messageId': 'device.get_properties_metadata.51925df74ac6437eba221c19d09a39cf'}
  2023-08-11 20:37:43.877 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.get_properties_metadata.51925df74ac6437eba221c19d09a39cf', 'result': {'serialNumber': 'T8520Q25224507E8', 'properties': {'name': {'key': 'device_name', 'name': 'name', 'label': 'Name', 'readable': True, 'writeable': False, 'type': 'string'}, 'model': {'key': 'device_model', 'name': 'model', 'label': 'Model', 'readable': True, 'writeable': False, 'type': 'string'}, 'serialNumber': {'key': 'device_sn', 'name': 'serialNumber', 'label': 'Serial number', 'readable': True, 'writeable': False, 'type': 'string'}, 'type': {'key': 'device_type', 'name': 'type', 'label': 'Type', 'readable': True, 'writeable': False, 'type': 'number', 'states': {'0': 'Station', '1': 'Camera', '2': 'Sensor (T8900)', '3': 'Floodlight', '4': 'Camera E', '5': 'Doorbell', '7': 'Battery Doorbell', '8': 'Camera 2', '9': 'eufyCam S210 (eufyCam 2C)', '10': 'Motion Sensor (T8910)', '11': 'Keypad', '14': 'eufyCam S221 (eufyCam 2 Pro)', '15': 'eufyCam S220 (eufyCam 2C Pro)', '16': 'Battery Doorbell 2', '18': 'HomeBase S380 (HomeBase 3; T8030)', '19': 'eufyCam S330 (eufyCam 3)', '23': 'eufyCam S300 (eufyCam 3C)', '30': 'Indoor Camera', '31': 'Indoor Camera PT', '32': 'Solo Camera', '33': 'Solo Camera Pro', '34': 'Indoor Camera 1080', '35': 'Indoor Camera PT 1080', '37': 'Floodlight 8422', '38': 'Floodlight 8423', '39': 'Floodlight 2', '44': 'Outdoor Camera 1080P No Light', '45': 'Outdoor Camera 2k', '46': 'Outdoor Camera 1080P', '50': 'Lock Basic', '51': 'Lock Advanced', '52': 'Lock Basic No Finger', '53': 'Lock Basic Advanced No Finger', '54': 'Retrofit Smart Lock E110 (T8503)', '55': 'Video Smart Lock S330 (T8530)', '56': 'Lock 85A3', '57': 'Lock 8592', '58': 'Retrofit Smart Lock E130 (T8504)', '60': 'Solo Camera Spotlight 1080p', '61': 'Solo Camera Spotlight 2k', '62': 'Solo Camera Spotlight Solar', '90': 'Smart Drop S300 (T8790)', '91': 'Video Doorbell Dual', '93': 'Video Doorbell Dual (Wired)', '100': 'Indoor Cost Down Camera', '101': 'Camera Gun', '102': 'Camera Snail', '110': 'Starlight 4G LTE', '131': 'Camera Garage T8453 Common', '132': 'Garage-Control Cam E110 (T8452)', '133': 'Garage-Control Cam E120 (T8453)', '140': 'Smart Safe S10 (T7400)', '141': 'Smart Safe S12 (T7401)', '142': 'Smart Safe T7402', '143': 'Smart Safe T7403', '151': 'Wired Wall Light Cam S100 (T84A1)', '157': 'SmartTrack Link (T87B0)', '159': 'SmartTrack Card (T87B2)', '180': 'Lock T8502 / T8506', '10005': 'Solar Wall Light Cam S120 (T81A0)'}}, 'hardwareVersion': {'key': 'main_hw_version', 'name': 'hardwareVersion', 'label': 'Hardware version', 'readable': True, 'writeable': False, 'type': 'string'}, 'softwareVersion': {'key': 'main_sw_version', 'name': 'softwareVersion', 'label': 'Software version', 'readable': True, 'writeable': False, 'type': 'string'}, 'stationSerialNumber': {'key': 'station_sn', 'name': 'stationSerialNumber', 'label': 'Station serial number', 'readable': True, 'writeable': False, 'type': 'string'}, 'battery': {'key': 6001, 'name': 'battery', 'label': 'Battery percentage', 'readable': True, 'writeable': False, 'type': 'number', 'unit': '%', 'min': 0, 'max': 100}, 'locked': {'key': 'custom_locked', 'name': 'locked', 'label': 'locked', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'lockStatus': {'key': 6000, 'name': 'lockStatus', 'label': 'Lock status', 'readable': True, 'writeable': False, 'type': 'number', 'states': {'1': '1', '2': '2', '3': 'Unlocked', '4': 'Locked', '5': 'Mechanical anomaly', '6': '6', '7': '7'}}, 'autoLock': {'key': 6500, 'name': 'autoLock', 'label': 'Auto Lock', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'autoLockTimer': {'key': 6600, 'name': 'autoLockTimer', 'label': 'Auto Lock Timer', 'readable': True, 'writeable': True, 'type': 'number', 'states': {'1': '1 sec.', '30': '30 sec.', '60': '1 min.', '90': '1,5 min.', '120': '2 min.', '150': '2,5 min.', '180': '3 min.'}, 'default': 60, 'unit': 'sec'}, 'autoLockSchedule': {'key': 6501, 'name': 'autoLockSchedule', 'label': 'Auto Lock Schedule', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'autoLockScheduleStartTime': {'key': 6601, 'name': 'autoLockScheduleStartTime', 'label': 'Auto Lock Schedule Starttime (24-hour clock)', 'readable': True, 'writeable': True, 'type': 'string', 'default': '23:00', 'format': {}}, 'autoLockScheduleEndTime': {'key': 6602, 'name': 'autoLockScheduleEndTime', 'label': 'Auto Lock Schedule Endtime (24-hour clock)', 'readable': True, 'writeable': True, 'type': 'string', 'default': '6:00', 'format': {}}, 'oneTouchLocking': {'key': 6502, 'name': 'oneTouchLocking', 'label': 'One-Touch Locking', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'wrongTryProtection': {'key': 6503, 'name': 'wrongTryProtection', 'label': 'Wrong Try Protection', 'readable': True, 'writeable': True, 'type': 'boolean'}, 'wrongTryAttempts': {'key': 6603, 'name': 'wrongTryAttempts', 'label': 'Wrong Try Attempts', 'readable': True, 'writeable': True, 'type': 'number', 'min': 3, 'max': 10,
  2023-08-11 20:37:43.879 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - device - EventSourceType.product - device.get_commands - {'domain': 'device', 'serial_no': 'T8520Q25224507E8'} - {'serialNumber': 'T8520Q25224507E8'}
  2023-08-11 20:37:43.879 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25224507E8', 'command': 'device.get_commands', 'messageId': 'device.get_commands.a68040381c7144209f35d30b08d2d3f0'}
  2023-08-11 20:37:43.879 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25224507E8', 'command': 'device.get_commands', 'messageId': 'device.get_commands.a68040381c7144209f35d30b08d2d3f0'}
  2023-08-11 20:37:43.881 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'device.get_commands.a68040381c7144209f35d30b08d2d3f0', 'result': {'serialNumber': 'T8520Q25224507E8', 'commands': ['lock_calibration', 'add_user', 'delete_user', 'update_user_passcode', 'update_user_schedule', 'update_username']}}
  2023-08-11 20:37:43.881 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _set_properties -T8520Q25224507E8 - {'name': 'Front Door', 'model': 'T8520N', 'serialNumber': 'T8520Q25224507E8', 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8', 'type': 51, 'stationSerialNumber': 'T8520Q25224507E8', 'battery': 30, 'locked': True, 'lockStatus': 4, 'autoLock': True, 'autoLockTimer': 60, 'autoLockSchedule': False, 'autoLockScheduleStartTime': '23:00', 'autoLockScheduleEndTime': '06:00', 'oneTouchLocking': True, 'wrongTryProtection': True, 'wrongTryAttempts': 5, 'wrongTryLockdownTime': 180, 'scramblePasscode': False, 'sound': 3, 'notification': False, 'notificationUnlocked': False, 'notificationLocked': False}
  2023-08-11 20:37:43.882 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.get_properties - {'domain': 'station', 'serial_no': 'T8520Q25221200C0'} - {'serialNumber': 'T8520Q25221200C0'}
  2023-08-11 20:37:43.882 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25221200C0', 'command': 'station.get_properties', 'messageId': 'station.get_properties.a6f404c5533244a794b199c878d0d57d'}
  2023-08-11 20:37:43.882 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25221200C0', 'command': 'station.get_properties', 'messageId': 'station.get_properties.a6f404c5533244a794b199c878d0d57d'}
  2023-08-11 20:37:43.884 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.get_properties.a6f404c5533244a794b199c878d0d57d', 'result': {'serialNumber': 'T8520Q25221200C0', 'properties': {'name': 'Garage Entrance', 'model': 'T8520N', 'serialNumber': 'T8520Q25221200C0', 'type': 51, 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8'}}}
  2023-08-11 20:37:43.884 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.get_properties_metadata - {'domain': 'station', 'serial_no': 'T8520Q25221200C0'} - {'serialNumber': 'T8520Q25221200C0'}
  2023-08-11 20:37:43.884 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25221200C0', 'command': 'station.get_properties_metadata', 'messageId': 'station.get_properties_metadata.f6327a7a79a8441a95856263cdf76c7c'}
  2023-08-11 20:37:43.884 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25221200C0', 'command': 'station.get_properties_metadata', 'messageId': 'station.get_properties_metadata.f6327a7a79a8441a95856263cdf76c7c'}
  2023-08-11 20:37:43.890 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.get_properties_metadata.f6327a7a79a8441a95856263cdf76c7c', 'result': {'serialNumber': 'T8520Q25221200C0', 'properties': {'name': {'key': 'station_name', 'name': 'name', 'label': 'Name', 'readable': True, 'writeable': False, 'type': 'string'}, 'model': {'key': 'station_model', 'name': 'model', 'label': 'Model', 'readable': True, 'writeable': False, 'type': 'string'}, 'serialNumber': {'key': 'station_sn', 'name': 'serialNumber', 'label': 'Serial number', 'readable': True, 'writeable': False, 'type': 'string'}, 'type': {'key': 'device_type', 'name': 'type', 'label': 'Type', 'readable': True, 'writeable': False, 'type': 'number', 'states': {'0': 'Station', '1': 'Camera', '2': 'Sensor (T8900)', '3': 'Floodlight', '4': 'Camera E', '5': 'Doorbell', '7': 'Battery Doorbell', '8': 'Camera 2', '9': 'eufyCam S210 (eufyCam 2C)', '10': 'Motion Sensor (T8910)', '11': 'Keypad', '14': 'eufyCam S221 (eufyCam 2 Pro)', '15': 'eufyCam S220 (eufyCam 2C Pro)', '16': 'Battery Doorbell 2', '18': 'HomeBase S380 (HomeBase 3; T8030)', '19': 'eufyCam S330 (eufyCam 3)', '23': 'eufyCam S300 (eufyCam 3C)', '30': 'Indoor Camera', '31': 'Indoor Camera PT', '32': 'Solo Camera', '33': 'Solo Camera Pro', '34': 'Indoor Camera 1080', '35': 'Indoor Camera PT 1080', '37': 'Floodlight 8422', '38': 'Floodlight 8423', '39': 'Floodlight 2', '44': 'Outdoor Camera 1080P No Light', '45': 'Outdoor Camera 2k', '46': 'Outdoor Camera 1080P', '50': 'Lock Basic', '51': 'Lock Advanced', '52': 'Lock Basic No Finger', '53': 'Lock Basic Advanced No Finger', '54': 'Retrofit Smart Lock E110 (T8503)', '55': 'Video Smart Lock S330 (T8530)', '56': 'Lock 85A3', '57': 'Lock 8592', '58': 'Retrofit Smart Lock E130 (T8504)', '60': 'Solo Camera Spotlight 1080p', '61': 'Solo Camera Spotlight 2k', '62': 'Solo Camera Spotlight Solar', '90': 'Smart Drop S300 (T8790)', '91': 'Video Doorbell Dual', '93': 'Video Doorbell Dual (Wired)', '100': 'Indoor Cost Down Camera', '101': 'Camera Gun', '102': 'Camera Snail', '110': 'Starlight 4G LTE', '131': 'Camera Garage T8453 Common', '132': 'Garage-Control Cam E110 (T8452)', '133': 'Garage-Control Cam E120 (T8453)', '140': 'Smart Safe S10 (T7400)', '141': 'Smart Safe S12 (T7401)', '142': 'Smart Safe T7402', '143': 'Smart Safe T7403', '151': 'Wired Wall Light Cam S100 (T84A1)', '157': 'SmartTrack Link (T87B0)', '159': 'SmartTrack Card (T87B2)', '180': 'Lock T8502 / T8506', '10005': 'Solar Wall Light Cam S120 (T81A0)'}}, 'hardwareVersion': {'key': 'main_hw_version', 'name': 'hardwareVersion', 'label': 'Hardware version', 'readable': True, 'writeable': False, 'type': 'string'}, 'softwareVersion': {'key': 'main_sw_version', 'name': 'softwareVersion', 'label': 'Software version', 'readable': True, 'writeable': False, 'type': 'string'}}}}
  2023-08-11 20:37:43.891 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.get_commands - {'domain': 'station', 'serial_no': 'T8520Q25221200C0'} - {'serialNumber': 'T8520Q25221200C0'}
  2023-08-11 20:37:43.891 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25221200C0', 'command': 'station.get_commands', 'messageId': 'station.get_commands.f3737118edbd466bb13b6343dbcddb86'}
  2023-08-11 20:37:43.891 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25221200C0', 'command': 'station.get_commands', 'messageId': 'station.get_commands.f3737118edbd466bb13b6343dbcddb86'}
  2023-08-11 20:37:43.897 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.get_commands.f3737118edbd466bb13b6343dbcddb86', 'result': {'serialNumber': 'T8520Q25221200C0', 'commands': []}}
  2023-08-11 20:37:43.901 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _set_properties -T8520Q25221200C0 - {'name': 'Garage Entrance', 'model': 'T8520N', 'serialNumber': 'T8520Q25221200C0', 'type': 51, 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8'}
  2023-08-11 20:37:43.901 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.get_properties - {'domain': 'station', 'serial_no': 'T8520Q25224507E8'} - {'serialNumber': 'T8520Q25224507E8'}
  2023-08-11 20:37:43.901 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25224507E8', 'command': 'station.get_properties', 'messageId': 'station.get_properties.b19972943a3543959232812ae4b51964'}
  2023-08-11 20:37:43.901 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25224507E8', 'command': 'station.get_properties', 'messageId': 'station.get_properties.b19972943a3543959232812ae4b51964'}
  2023-08-11 20:37:43.903 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.get_properties.b19972943a3543959232812ae4b51964', 'result': {'serialNumber': 'T8520Q25224507E8', 'properties': {'name': 'Front Door', 'model': 'T8520N', 'serialNumber': 'T8520Q25224507E8', 'type': 51, 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8'}}}
  2023-08-11 20:37:43.903 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.get_properties_metadata - {'domain': 'station', 'serial_no': 'T8520Q25224507E8'} - {'serialNumber': 'T8520Q25224507E8'}
  2023-08-11 20:37:43.903 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25224507E8', 'command': 'station.get_properties_metadata', 'messageId': 'station.get_properties_metadata.1fa2c008389244018a01629365b14f4c'}
  2023-08-11 20:37:43.903 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25224507E8', 'command': 'station.get_properties_metadata', 'messageId': 'station.get_properties_metadata.1fa2c008389244018a01629365b14f4c'}
  2023-08-11 20:37:43.905 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.get_properties_metadata.1fa2c008389244018a01629365b14f4c', 'result': {'serialNumber': 'T8520Q25224507E8', 'properties': {'name': {'key': 'station_name', 'name': 'name', 'label': 'Name', 'readable': True, 'writeable': False, 'type': 'string'}, 'model': {'key': 'station_model', 'name': 'model', 'label': 'Model', 'readable': True, 'writeable': False, 'type': 'string'}, 'serialNumber': {'key': 'station_sn', 'name': 'serialNumber', 'label': 'Serial number', 'readable': True, 'writeable': False, 'type': 'string'}, 'type': {'key': 'device_type', 'name': 'type', 'label': 'Type', 'readable': True, 'writeable': False, 'type': 'number', 'states': {'0': 'Station', '1': 'Camera', '2': 'Sensor (T8900)', '3': 'Floodlight', '4': 'Camera E', '5': 'Doorbell', '7': 'Battery Doorbell', '8': 'Camera 2', '9': 'eufyCam S210 (eufyCam 2C)', '10': 'Motion Sensor (T8910)', '11': 'Keypad', '14': 'eufyCam S221 (eufyCam 2 Pro)', '15': 'eufyCam S220 (eufyCam 2C Pro)', '16': 'Battery Doorbell 2', '18': 'HomeBase S380 (HomeBase 3; T8030)', '19': 'eufyCam S330 (eufyCam 3)', '23': 'eufyCam S300 (eufyCam 3C)', '30': 'Indoor Camera', '31': 'Indoor Camera PT', '32': 'Solo Camera', '33': 'Solo Camera Pro', '34': 'Indoor Camera 1080', '35': 'Indoor Camera PT 1080', '37': 'Floodlight 8422', '38': 'Floodlight 8423', '39': 'Floodlight 2', '44': 'Outdoor Camera 1080P No Light', '45': 'Outdoor Camera 2k', '46': 'Outdoor Camera 1080P', '50': 'Lock Basic', '51': 'Lock Advanced', '52': 'Lock Basic No Finger', '53': 'Lock Basic Advanced No Finger', '54': 'Retrofit Smart Lock E110 (T8503)', '55': 'Video Smart Lock S330 (T8530)', '56': 'Lock 85A3', '57': 'Lock 8592', '58': 'Retrofit Smart Lock E130 (T8504)', '60': 'Solo Camera Spotlight 1080p', '61': 'Solo Camera Spotlight 2k', '62': 'Solo Camera Spotlight Solar', '90': 'Smart Drop S300 (T8790)', '91': 'Video Doorbell Dual', '93': 'Video Doorbell Dual (Wired)', '100': 'Indoor Cost Down Camera', '101': 'Camera Gun', '102': 'Camera Snail', '110': 'Starlight 4G LTE', '131': 'Camera Garage T8453 Common', '132': 'Garage-Control Cam E110 (T8452)', '133': 'Garage-Control Cam E120 (T8453)', '140': 'Smart Safe S10 (T7400)', '141': 'Smart Safe S12 (T7401)', '142': 'Smart Safe T7402', '143': 'Smart Safe T7403', '151': 'Wired Wall Light Cam S100 (T84A1)', '157': 'SmartTrack Link (T87B0)', '159': 'SmartTrack Card (T87B2)', '180': 'Lock T8502 / T8506', '10005': 'Solar Wall Light Cam S120 (T81A0)'}}, 'hardwareVersion': {'key': 'main_hw_version', 'name': 'hardwareVersion', 'label': 'Hardware version', 'readable': True, 'writeable': False, 'type': 'string'}, 'softwareVersion': {'key': 'main_sw_version', 'name': 'softwareVersion', 'label': 'Software version', 'readable': True, 'writeable': False, 'type': 'string'}}}}
  2023-08-11 20:37:43.905 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] domain - station - EventSourceType.product - station.get_commands - {'domain': 'station', 'serial_no': 'T8520Q25224507E8'} - {'serialNumber': 'T8520Q25224507E8'}
  2023-08-11 20:37:43.905 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] {'serialNumber': 'T8520Q25224507E8', 'command': 'station.get_commands', 'messageId': 'station.get_commands.c4290d43a15f4ae1918b0533ca0fca9c'}
  2023-08-11 20:37:43.905 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] send_message - {'serialNumber': 'T8520Q25224507E8', 'command': 'station.get_commands', 'messageId': 'station.get_commands.c4290d43a15f4ae1918b0533ca0fca9c'}
  2023-08-11 20:37:43.907 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _on_message - {'type': 'result', 'success': True, 'messageId': 'station.get_commands.c4290d43a15f4ae1918b0533ca0fca9c', 'result': {'serialNumber': 'T8520Q25224507E8', 'commands': []}}
  2023-08-11 20:37:43.907 DEBUG (MainThread) [custom_components.eufy_security.eufy_security_api] _set_properties -T8520Q25224507E8 - {'name': 'Front Door', 'model': 'T8520N', 'serialNumber': 'T8520Q25224507E8', 'type': 51, 'hardwareVersion': 'P3', 'softwareVersion': '1.4.2.8'}

• Would you share your device with me in case further debugging required? (Yes/No): Yes

Additional context

Both locks previously worked well. As mentioned above, I have factory reset the problem lock without fix. Both locks currently work fine in the Eufy app. I have checked my router, and verified both locks are connected to Wifi and have a strong connection. I can ping both.

[fuatakgun]

Thanks for detailed issue, i will take a look today.

Can you share exact serial number of working and non working locks?

[Crepetsky]

Sure thing! The working lock is T8520Q25224507E8, and the non-working lock is T8520Q25221200C0.

[fuatakgun]

If you look at the logs, you see that add-on cannot connect to your problematic lock and it seems like a network issue. If you think there is no network issue and all is working fine with the app, I advice you to check with bropat over eufy-security-client to debug further.

�[90m2023-08-09 09:25:23.694  �[39m�[1m�[91mERROR�[39m�[22m Station T8520Q25221200C0 - All address lookup tentatives failed. 
�[90m2023-08-09 09:25:23.698  �[39m�[1m�[94mINFO�[39m�[22m  Timeout connecting to station T8520Q25221200C0