fuatakgun / eufy_security

Home Assistant integration to manage Eufy Security devices as cameras, home base stations, doorbells, motion and contact sensors.
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Nice with new 7.2.0 but not solving all things #953

Closed AseKarlsson closed 10 months ago

AseKarlsson commented 10 months ago

Great to get a new version 7.2.0 and now the integration can start on HA 2023.10.3 with OS 11.0. without errors.

The integration now start without errors, but still not able to start P2P stream that worked fine with HA 2023.9.x

WebRTC also got updated to 3.4.0 during this time.

Any ideas?

Thanks, Ase

fuatakgun commented 10 months ago

sharing the device with me or sharing the logs :)

AseKarlsson commented 10 months ago

Do you have their T8220-Z doorbell with Homebase T8020 and it works for You? Please advice how to activate proper log levels for you to troubleshoot and how to deliver those to you, Don’t want to share all logs openly here, they can include secrets that I missed to sanitise.

Thanks, Ase

fuatakgun commented 10 months ago

I have;

follow the readme file and you can post them to fuatakgun@gmail.com Your password is part of add-on and integration would not fetch it, so it should be safe to share over email.

amatt09 commented 10 months ago

Event image is not updating either whenever there is motion or person detected. I have an S100.

AseKarlsson commented 10 months ago

Checked the readme file now several times. Cannot see the log level you want and what exact logs to send.

fuatakgun commented 10 months ago

Event image is not updating either whenever there is motion or person detected. I have an S100.

I have S100 camera at home and event image is working fine. So, it is a specific thing probably missing on your setup we need to find out. @amatt09 , what do you want me say here, I do not now.

Garden Event Image changed to October 16, 2023 at 17:46
17:46:22 - 4 hours ago

Garden Event Image changed to October 16, 2023 at 17:41
17:41:40 - 4 hours ago

image

fuatakgun commented 10 months ago

@AseKarlsson , sorry, I meant, debug template, not readme.

https://github.com/fuatakgun/eufy_security#debugging-issues

AseKarlsson commented 10 months ago

@fuatakgun , it was a part of the readme. But no info there on log level or what files to send.

fuatakgun commented 10 months ago

you know, the issue is that, this bug was not created properly. Instead of deleting the bug template with all the contents and replacing whatever you want to write, if you had followed the template, we would not be having this discussion right now.

But, interestingly, I have been having this conversation many times. I have explicitly called out in the bug template that, without logs, I will resolve the issue, so I must do it and you should follow the template.

Without this, I will automatically resolve this issue

source: https://github.com/fuatakgun/eufy_security/issues/new?assignees=&labels=&projects=&template=bug_report.md&title=

AseKarlsson commented 10 months ago

I have;

  • 2C
  • indoor pan tilt
  • S100

follow the readme file and you can post them to fuatakgun@gmail.com Your password is part of add-on and integration would not fetch it, so it should be safe to share over email.

If you do not have more devices from them I understand that the support for this integration is hard :(

fuatakgun commented 10 months ago

Eufy would not give us devices, this is an unofficial integration and I am sure they even do not like us.

AseKarlsson commented 10 months ago

I know your integration is unofficial and thankful for your work. Let’s hope you get this working again!