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fuel9 / DisplayMonkey

Display Monkey digital signage solution
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Display tv not showing frames at all #173

Open temangit opened 4 years ago

temangit commented 4 years ago

I've set up the tv, web server, and database. I can log in to the management module. I've created the level, location, canvas, panel, and 3 picture frames as well as uploading a picture to each frame. I also can register a Samsung smart tv to be the Display device. But nothing shows up. What did I do wrong? How can I fix this? Please help.

michaelmalmgren commented 4 years ago

Can it be that no content have been added to the location that your screen is associated with? Have you tried using another device than your smart tv to view the presentation?

There is a sql script in the installation folder that adds demo data, maybe that is something for you to try?

temangit commented 4 years ago

Here's what I did:

  1. Create a level, named S (just for an example)
  2. Create a location, named SL that is associated with level S. I haven't filled out some of the details, e.g. Latitude, Longitude, Woeid, and so on.
  3. Created a canvas, named NU that by default is already provided with Full screen panel.
  4. Created 4 frames that are associated with the Full screen panel above.
  5. Registered 2 display units that both connect the canvas NU to location SL. Somehow, on the dashboard, using the link /Location/Details/1 , I can see most of the configurations, but there's no frame listed in the Associated frames table.
temangit commented 4 years ago

Hi @michaelmalmgren , Thanks for the tip. However, I've run the demo data, connected 2 displays (i.e. 1 is my PC monitor, 1 is Samsung smart tv) each to a different canvas, and still nothing shows up. The management site is working, though. I suspect there's something wrong with the /displaymonkey site's configuration in IIS. Maybe I missed something. I'm using the latest version 1.6.1.189

temangit commented 4 years ago

Did I do this right? Both folders were set to give Read access to server$, domain users, and Network Service. iis_config

temangit commented 4 years ago

Update : I can resolve the Test Connection issue above. But the presentation screen is still blank. Here is the "View Source" :

presentation.txt

michaelmalmgren commented 4 years ago

Hi Yohannes, can you get to the start page of the presentation application e.g. http://localhost/apps/DisplayMonkey/default.aspx without getting any errors?

image

temangit commented 4 years ago

Mine is without the fancy layout. This is the same for all unregistered display. localhost_dpm After getting registered, the screen then appears to be blank.

michaelmalmgren commented 4 years ago

It looks like you missed a step or steps in the installation. Please review this thread and see if there is something you have not done: https://github.com/fuel9/DisplayMonkey/issues/104

temangit commented 4 years ago

Hi @michaelmalmgren , thanks for the additional info. I've followed those instructions and still no change on my DM site, while DM_M is working just fine. Is there a way for me to trace the request / response between my browser and DM so that maybe we can find what went wrong? Since no error is produced, the page is simply blank, although the scroll bars appear to indicate that there's something on that page. And when I do a View Source, there's a bunch of HTML lines.