fuel9 / DisplayMonkey

Display Monkey digital signage solution
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Azure Account Can't Login #50

Closed thadspencer closed 6 years ago

thadspencer commented 6 years ago

After working for months, my DM PowerBI account is failing to login with a "AADSTS50126: Invalid username or password" response. I wonder if Microsoft have changed something? -Password hasn't expired, and PBI licence is fine. -Changing the password didn't help. -Using a different account, with a new app registration has the same problem. -DM is up to date.

Error is like: AADSTS70002: Error validating credentials. AADSTS50126: Invalid username or password, Trace ID: c738f926-5ca3-40e3-9beb-21ce8f4f2000, Correlation ID: 968cca79-936b-4330-81c2-c1d4799d741b, Timestamp: 2018-06-15 15:17:01Z

Then becomes like: AADSTS70002: Error validating credentials. AADSTS50053: You've tried to sign in too many times with an incorrect user ID or password., Trace ID: 5fc3240f-f784-4d94-8e96-46af8c2a2000, Correlation ID: 0f4211a6-4d87-4d2d-99f2-76101fca1191, Timestamp: 2018-06-15 15:17:46Z

If it makes any difference, my domain is federated with AAD, using ADFS.

Cheers,

Thad

hitzand commented 6 years ago

I am getting the same errors. They started on Wenesday sporadically. Today all Power BI reports generate the errors on every load attempt.

thadspencer commented 6 years ago

@hitzand Are you using vanilla AAD accounts for PBI? ...or do you have ADFS setup?

hitzand commented 6 years ago

@thadspencer We also have an ADFS setup

thadspencer commented 6 years ago

Interesting. OK, so I created an AAD account (with the .onmicrosoft.com suffix) and the issue went away. Problem seems to be ADFS specific.

hitzand commented 6 years ago

So how could we set up an AAD user with Power BI Pro access without adding another pro license?

thadspencer commented 6 years ago

Are you sure you need PBI Pro for the DisplayMonkey account?

On Tue, 24 Jul 2018 at 19:55, hitzand notifications@github.com wrote:

So how could we set up an AAD user with Power BI Pro access without adding another pro license?

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psined1 commented 6 years ago

OP was able to find a workaround. Issue closed as inactive.