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furiousOyster / software-defined-org

Infrastructure is better as software. Organizations too.
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We need to ensure clarity of thought in the sales process #18

Open ScottMaxwellBTL opened 6 years ago

ScottMaxwellBTL commented 6 years ago

We have been guilty of presenting smoke-and-mirrors, and in relying on untested assumptions in our sales process. We need to:

  1. Have a checklist that every sales proposal needs to be tested against, aimed at establishing if we really know what's going on here.
  2. Make sure that everything we're stating as a fact in the sales process is backed up by primary sources, which can be tracked down and will trigger a trip wire if we learn new facts.