Form Start

[rossozburnsdi]

Form Started

Begin the Schedule Me Now flow

Javascript Code

window.appEventData = window.appEventData || [];
appEventData.push({
  "event": "Form Started",
    "form": {
        "eventName": "begin_openScheduling",
        "formType": "<formType>"
    }
});

Variable Definitions

Path	Type	Description	Example
form.eventName	string	Static value, see examples	begin_openScheduling, submit_appointment
form.formType	string	Form type used for grouping of similar forms in reports.	Address, Contact, Comment, Review, Payment

[uhproppe]

This change is now in QA. To test, for open scheduling we have:

Radiology open scheduling: https://qademo.uhhospitals.org/radiology-scheduling Doctor open scheduling: https://qademo.uhhospitals.org/doctors/doctor-open-scheduling?url=https://mycharttst.uhhospitals.org/mycharttst&departmentId=102047002,104210001&visitId=&providerId=103340&providerNpi=1134152309

For Sitecore forms (WFFM), we have a sample form here:

https://demo.uhhospitals.local/form-demo

[uhproppe]

In prod: https://www.uhhospitals.org/radiology-scheduling?type=Mam and https://www.uhhospitals.org/doctors/search-results?q=Frantz%2C%20Martin&category=Provider&latitude=41.5091257&longitude=-81.6089873# for testing

[rossozburnsdi]

@uhproppe I seeing the event fire in the data layer when the page with the form loads. That will be fine but do you want it to fire when the user first interacts with the form?

We can discuss on a call if you would like. If you are ok with the current set up this can be marked as done.

[uhproppe]

I'll run this by our programmers. Good catch

[sarahelizabethowen]

Hi @uhproppe :)

When this page with a form loads - https://www.uhhospitals.org/services/cancer-services/gastrointestinal-cancer/pancreatic-cancer/surgery-appointment - only the page load call is fired off. Once I click into the form, then the Form Start event is pushed to the appEventData layer (please see below screenshot).

If UH is in a code freeze for the holidays, this update can be pushed to production the first week of January. Please let me know if this is good.

appEventData push

Data in Workspace

Thanks - Sarah :)

FYI @msawlorSDI

[sarahelizabethowen]

Hi @uhproppe :)

The deploy is looking good! When I click in the form at the bottom of this page - https://www.uhhospitals.org/services/cancer-services/gastrointestinal-cancer/pancreatic-cancer/surgery-appointment - the Form Start event is pushed to the appEventData layer (please see below screenshot).

appEventData push

Network Call with Data

We will continue to monitor the deployment with this Workspace: https://experience.adobe.com/#/@uhhospitals/platform/analytics/#/workspace/edit/6582174a46f77219c77e3272?panelId=9824AF0C-6A90-49FA-8635-88F56B4C52B1

Thanks - Sarah :)

FYI @msawlorSDI