Open tickets by email - Githubissues

fusionSuite / FusionSuite

Open and follow issues about the project (frontend, backend, website and documentation)

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Open marien-probesys opened 2 years ago

marien-probesys commented 2 years ago

As a requester,
I want to open a ticket by email,
so I can explain and be helped with a problem that I encounter.

Requirements:

the type of ticket (incident or request) must be configurable (high-level configuration, or based on the email elements like the sender)