Answer to a ticket by email (requester/observer)

fusionSuite / FusionSuite

Open and follow issues about the project (frontend, backend, website and documentation)

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Answer to a ticket by email (requester/observer) #23

Open marien-probesys opened 2 years ago

marien-probesys commented 2 years ago

As a requester or observer,
I want to answer to a ticket by email,
so I can give more information about my problem and answer to the questions of the support / assigned user.

Requirements:

the status must pass to "in progress" when an answer is received (related to https://github.com/fusionSuite/FusionSuite/issues/39)