As technical,
I want to reopen a ticket marked as resolved (because it wasn't a solution after all),
so I have it again in my list of "in progress" tickets and treat it again.
Requirements / comments:
it is important to distinguish the "resolved" and "closed" status
As technical,
I want to reopen a ticket marked as resolved (because it wasn't a solution after all),
so I have it again in my list of "in progress" tickets and treat it again.
Requirements / comments: