search

fusioninventory / FusionInventory

Open and follow issues about the project (agent, plugin for GSIT, website and documentation)
1 stars 0 forks source link

Inventory: Does not recognize monitors connected to HDMI ports #25

Open lrojas89 opened 2 years ago

lrojas89 commented 2 years ago

After installing a debian-based linux distribution on the computer and installing the fusion-inventory agent version 2.6, the xml sent to the glpi server does not show the MONITORS section. In other words, the agent is not recognizing the devices connected by the HDMI ports of the motherboard, or the installed video cards to which monitors are also connected.

To reproduce

Connect a Monitor to the HDMI port in motherboard.
Connect a Monitor to the HDMI ports over installed video cards on motherboard
Install a linux distribution over the computer
Install a fusion-inventory agent version 2.6
Configure a target server.
Run a inventory task in your computer.

Expected behavior

Once the glpi agent inventory task is executed on the computer, when communicating with the GLPI server, it recognizes the monitors connected via HDMI, through the ports on the motherboard and on the video card, in the connections to the computer.

Operating system: Linux

GLPI version: 9.5.6

GLPIInventory plugin or FusionInventory for GLPI plugin version: 9.5+3.0

Additional context

In the version of fusion inventory 2.6 it recognizes only the monitors connected by HDMI to the motherboard, not the monitors connected to the video cards. And it correctly recognizes the serial numbers of the monitors if they are connected through VGA ports, for the HDMI ports it puts the serial number 01010101.

ddurieux commented 2 years ago

What's the problem exactly with the FusionInventory agent?

g-bougard commented 2 years ago

This is anyway probably a duplicated of fusioninventory/fusioninventory-agent#980.

@lrojas89 please, as you first open this issue at glpi-project/glpi-agent#94 you must at least link it if the subject of this new one is to ask for another thought. Even if glpi-agent and fusioninventory-agent are based on the same code, you're awkwardly asking for glpi-agent support, not sure this is the right way to do...

lrojas89 commented 2 years ago

@g-bougard The problem exists in both of them, I'm sorry about the way that I posted in before comment, I tested both agents and posted the issue in the both project

lrojas89 commented 2 years ago

@ddurieux In the version of fusion inventory 2.6 it recognizes only the monitors connected by HDMI to the motherboard, not the monitors connected to the video cards. And it correctly recognizes the serial numbers of the monitors if they are connected through VGA ports, for the HDMI ports it puts the serial number 01010101, also it not recognizes the monitors connected by HDMI to the video cards.

kintaro1981 commented 2 years ago

I have a similar problem with monitors connected by docking station. They are not recognized at all.