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fusioninventory / fusioninventory-agent

FusionInventory Agent
http://fusioninventory.org/
GNU General Public License v2.0
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Some printers determine how the device is not a printer #468

Open sarkan20 opened 6 years ago

sarkan20 commented 6 years ago

When using agent 2.4 or 2.3 on Win 32 and Win 64 systems, some printers determine how the device is not a printer. If you use agent 2.4 or 2.3 on Win 7 32 and Win 7 64, some printers determine how the device is not a printer. For example, the HP 1020 printer on Win 32 and Win 64 can be defined as a printer or as a device. You can not move equipment from "equipment" type to "printer".

g-bougard commented 6 years ago

Hi @sarkan20 can you attach an inventory XML for your example (remember to obfuscate any sensible information) ? Also, can you report your GLPI & FusionInventory for GLPI plugin versions ?

sarkan20 commented 6 years ago

01-0087 GLPI 9.2.1, FusionInventory for GLPI plugin versions 2.3.21 01-0087.zip

g-bougard commented 6 years ago

Hi @sarkan20 what's the FusionInventory for GLPI plugin version ? 2.3.21 is a "agent" version not a plugin one. Then can you also open an issue in the plugin issues: https://github.com/fusioninventory/fusioninventory-for-glpi linking it to this issue ? On my point of view, the agent inventory seems normal and I don't see any issue for the agent. So maybe the issue is really in the plugin.