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fusioninventory / fusioninventory-for-glpi

FusionInventory plugin for GLPI
http://www.FusionInventory.org/
GNU Affero General Public License v3.0
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IP Network information absent #1447

Open ddurieux opened 9 years ago

ddurieux commented 9 years ago

Author Name: Tomás Abad (Tomás Abad) Original Redmine Issue: 2605, http://forge.fusioninventory.org/issues/2605 Original Date: 2014-07-16 Original Assignee: David Durieux

The environment

Inside Network ports tab of Home > Assets > Computers > Foo the IP Network information is absent despite it is selected to be showed (see attached picture).

These are the entries of that FusionInventory Agent 2.3.8.

...
...
...
    <NETWORKS>
      <DESCRIPTION>Intel(R) 82566DM Gigabit Network Connection - Teefer2 Miniport</DESCRIPTION>
      <IPADDRESS>10.37.196.23</IPADDRESS>
      <IPGATEWAY>10.37.196.1</IPGATEWAY>
      <IPMASK>255.255.255.128</IPMASK>
      <IPSUBNET>10.37.196.0</IPSUBNET>
      <MACADDR>00:22:64:15:27:B4</MACADDR>
      <PNPDEVICEID>PCI\VEN_8086&amp;DEV_10BD&amp;SUBSYS_2818103C&amp;REV_02\3&amp;B1BFB68&amp;0&amp;C8</PNPDEVICEID>
      <STATUS>Up</STATUS>
      <TYPE>ethernet</TYPE>
      <VIRTUALDEV>0</VIRTUALDEV>
    </NETWORKS>
    <NETWORKS>
      <DESCRIPTION>Minipuerto del administrador de paquetes</DESCRIPTION>
      <MACADDR>00:22:64:15:27:B4</MACADDR>
      <PNPDEVICEID>ROOT\MS_PSCHEDMP\0000</PNPDEVICEID>
      <STATUS>Down</STATUS>
      <TYPE>ethernet</TYPE>
      <VIRTUALDEV>1</VIRTUALDEV>
    </NETWORKS>
    <NETWORKS>
      <DESCRIPTION>Minipuerto WAN (PPTP)</DESCRIPTION>
      <MACADDR>50:50:54:50:30:30</MACADDR>
      <PNPDEVICEID>ROOT\MS_PPTPMINIPORT\0000</PNPDEVICEID>
      <STATUS>Down</STATUS>
      <VIRTUALDEV>1</VIRTUALDEV>
    </NETWORKS>
    <NETWORKS>
      <DESCRIPTION>Minipuerto WAN (PPPOE)</DESCRIPTION>
      <MACADDR>33:50:6F:45:30:30</MACADDR>
      <PNPDEVICEID>ROOT\MS_PPPOEMINIPORT\0000</PNPDEVICEID>
      <STATUS>Down</STATUS>
      <VIRTUALDEV>1</VIRTUALDEV>
    </NETWORKS>
    <NETWORKS>
      <DESCRIPTION>Minipuerto del administrador de paquetes</DESCRIPTION>
      <MACADDR>B0:4B:20:52:41:53</MACADDR>
      <PNPDEVICEID>ROOT\MS_PSCHEDMP\0001</PNPDEVICEID>
      <STATUS>Down</STATUS>
      <TYPE>ethernet</TYPE>
      <VIRTUALDEV>1</VIRTUALDEV>
    </NETWORKS>
    <NETWORKS>
      <DESCRIPTION>Teefer2 Miniport</DESCRIPTION>
      <MACADDR>00:22:64:15:27:B4</MACADDR>
      <PNPDEVICEID>ROOT\SYMC_TEEFER2MP\0000</PNPDEVICEID>
      <STATUS>Down</STATUS>
      <TYPE>ethernet</TYPE>
      <VIRTUALDEV>1</VIRTUALDEV>
    </NETWORKS>
    <NETWORKS>
      <DESCRIPTION>Teefer2 Miniport</DESCRIPTION>
      <MACADDR>B0:4B:20:52:41:53</MACADDR>
      <PNPDEVICEID>ROOT\SYMC_TEEFER2MP\0001</PNPDEVICEID>
      <STATUS>Down</STATUS>
      <TYPE>ethernet</TYPE>
      <VIRTUALDEV>1</VIRTUALDEV>
    </NETWORKS>
...
...
...
ddurieux commented 9 years ago

Original Redmine Comment Author Name: David Durieux (@ddurieux) Original Date: 2014-08-13T09:40:00Z

Works for me, see my computer example

ddurieux commented 9 years ago

Original Redmine Comment Author Name: Tomás Abad (Tomás Abad) Original Date: 2014-08-13T14:54:09Z

Hello David,

I think the difference between our pictures is in that while you incorporate information from network discovery and network inventory tasks (your picture has got information about the switch the computer is connected to) I have got only the information the FusionInventory Agent sends.

Regards,

ddurieux commented 9 years ago

Original Redmine Comment Author Name: David Durieux (@ddurieux) Original Date: 2014-08-14T07:50:35Z

On another computer not connected to a switch I have too the subnet. Have you try to reset display and re-add subnet?

ddurieux commented 9 years ago

Original Redmine Comment Author Name: Tomás Abad (Tomás Abad) Original Date: 2014-08-16T13:40:29Z

Hello David,

Here you have a new picture of the same computer, this time with FIA 2.3.10.1 (Win32) installed.

Inside 'Internet information', the 'IP networks' column is missing as you can see; and this happens with all computers.

ddurieux commented 9 years ago

Original Redmine Comment Author Name: David Durieux (@ddurieux) Original Date: 2014-08-28T08:43:00Z

We need fusion add subnet if not present in GLPI

ddurieux commented 9 years ago

Original Redmine Comment Author Name: David Durieux (@ddurieux) Original Date: 2014-08-28T09:03:38Z

For me it will works with it. But there is a problem with some operating systems not fill the IPGATEWAY in the NETWORKS section. see #2681

ddurieux commented 9 years ago

Original Redmine Comment Author Name: David Durieux (@ddurieux) Original Date: 2014-10-06T12:54:37Z

Is the problem fixed with agent 2.3.11?

ddurieux commented 9 years ago

Original Redmine Comment Author Name: Tomás Abad (Tomás Abad) Original Date: 2014-10-07T07:35:31Z

Hello David,

I have installed FIA 2.3.11.1 and I have applied the patch of #2733 but the information continues absent.

Regards,

ddurieux commented 9 years ago

Original Redmine Comment Author Name: Tomás Abad (Tomás Abad) Original Date: 2014-10-08T07:35:41Z

Hello David,

The problem continues with FIAs v2.3.12.

Regards,