fusioninventory / fusioninventory-for-glpi

FusionInventory plugin for GLPI
http://www.FusionInventory.org/
GNU Affero General Public License v3.0
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[bug] Failure to collect data #2068

Open AircraftRu opened 7 years ago

AircraftRu commented 7 years ago

Sometimes it is collecting data properly, sometimes not. The problem on some PCs. Why? Every day, the software installs and removes. This big trable. FI agent 2.3.18

XML Computer-360.zip

Screenshot: 1 - Install software glpi - computers - 2017-02-15 09 2 - over time Uninstall software glpi - computers - 2 2017-02-15 09 3 - Few data, example it has no name glpi - computers - 3 mozilla firefox 2017-02-15

AircraftRu commented 7 years ago

Who do help me this problem? I wrote here Agent 232 but refused me. Please, answer me. Let's solve this issue. I think that it an important issue.

AircraftRu commented 7 years ago

Hello, You need information from me for this trouble? Maybe you do not see to this problem. This is big trouble for me. Many workstation have few data as example without name, info about OS, and network interface, and componets and etc.

wawax commented 7 years ago

Hi,

Which version of the server are you using ? I think this problem was solved in the latest, releasing. Anyway, if it's not solved, could you please provide us for an XML of this agent's inventory ?

Thank you in advance.

AircraftRu commented 7 years ago

Ubuntu server 16.04.1 Do you speak about latest release the FI agent 2.3.19 ? In the fist post the XML file.

wawax commented 7 years ago

Hi,

I want to know which version of GLPI and the FusionInventory for GLPI plugin

AircraftRu commented 7 years ago

Hi @wawax GLPI 9.1.2 FusionInventory for GLPI plugin 9.1+1.1

AircraftRu commented 7 years ago

New information with FusionInventory 2.3.19 GLPI 9.1.2 FusionInventory for GLPI plugin 9.1+1.1

PC test XML.zip Uninstall glpi - computers -1 Install glpi - computers - 2 Info glpi - computers -3

AircraftRu commented 7 years ago

Hi dear developers, Please, help me! In the history constantly records installation and delete of items on the problem PC. The log grows very quickly.

Thank you.