Printer manufacturers and model empty

fusioninventory / fusioninventory-for-glpi

FusionInventory plugin for GLPI

http://www.FusionInventory.org/

GNU Affero General Public License v3.0

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Printer manufacturers and model empty #2256

Open roshanroche opened 7 years ago

roshanroche commented 7 years ago

Hello Fusion inventory agent discovers printer manufacturer and model but in the glpi under printers Manufacturers model and type is empty Same with devices model and type is empty

wawax commented 7 years ago

Hello,

Version of glpi ? version of the plugin ? version of the agent ?

thank you in advance.

roshanroche commented 7 years ago

@wawax , Thanks for the reply. I have tried on glpi 9.1-9.1.6 all same FI 9.1+1.1 Agent I have tried 2.3.18 - 2.3.21 same problem Moreover noticed even monitor models not shown Only computers everything is displayed fine

roshanroche commented 7 years ago

Dear @wawax see the images below for more info this is for printers

this is for monitors

For devices