Link monitor deleted - Githubissues

Hi,

We have a problem with monitors linked with computers. In computer's logs I can see this log:

Plugin_FusionInventory (7) Monitor Delete a link with an item: S22E450 (528)

So the link between monitor and computer has disappeared, we don't know why because the monitor is still connected to the computer. Anyway, I can't find a way to make the next agent inventory, detect the monitor and add the link to the inventory.

In GLPI, Fusion-Inventory->Rules->Equipment import and link rules I have the next configuration but in each update of the agent doesn't recognize or establish the link between the computer and the monitor:

Monitor update (by serial): YES Monitor import (by serial): YES Monitor import denied: NO

We checked the computer xml inventory file and we see monitors tag, for example:

<MONITORS>
      <ALTSERIAL>ZZK1H4ZJ700470</ALTSERIAL>
      <BASE64>AP///////wBMLXkMMUtaWh0bAQMOMBt4KpDBollVnCcOUFS/74BxT4HAgQCBgJUAqcCzAAEBAjqAGHE4LUBYLEUA3QwRAAAeAAAA/QA4Sx5REQAKICAgICAgAAAA/ABTMjJFNDUwCiAgICAgAAAA/wBINFpKNzAwNDcwCiAgALw=</BASE64>
      <CAPTION>S22E450</CAPTION>
      <DESCRIPTION>29/2017</DESCRIPTION>
      <MANUFACTURER>Samsung Electric Company</MANUFACTURER>
      <NAME>Monitor PnP genérico</NAME>
      <PORT>VGA</PORT>
      <SERIAL>H4ZJ700470</SERIAL>
      <TYPE>Monitor PnP genérico</TYPE>
    </MONITORS>

So we consider that it's not a agent problem even so we can't see in connections tab the linked monitor.

I have GLPI 9.2.1 and Fusion Inventory 9.1+1.0

Do you know how can I retrieve the link to the monitor in the agent's automatic inventory?

Regards

fusioninventory / fusioninventory-for-glpi

Link monitor deleted #2810