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fustom / ariston-remotethermo-home-assistant-v3

Ariston NET remotethermo integration for Home Assistant based on API
MIT License
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ariston.coordinator have error /Genus One System with Ariston Cube thermostat/ #227

Closed balkoger closed 9 months ago

balkoger commented 11 months ago

Hi! My first issue, sorry how it looks. I got error messages, the other components work flawlessly, what else I can do to resolve?

ERROR (MainThread) [custom_components.ariston.coordinator] Unexpected error fetching ariston-"room name" Cube-coordinator data: 500 Cube means= Ariston Cube S Net room thermostat which connect to my network. I hope the attached lines help you understand the error messages, thanks for the help.

Traceback (most recent call last): File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 290, in _async_refresh self.data = await self._async_update_data() ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 246, in _async_update_data return await self.update_method() ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/ariston/galevo_device.py", line 102, in async_update_state self.data = await self.api.async_get_properties( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/ariston/ariston_api.py", line 567, in async_get_properties properties = await self._async_post( ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/ariston/ariston_api.py", line 878, in _async_post return await self.async_request("POST", path, None, body) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/ariston/ariston_api.py", line 864, in async_request return await self.async_request( ^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/local/lib/python3.11/site-packages/ariston/ariston_api.py", line 867, in async_request raise Exception(response.status) Exception: 500

danygi79 commented 11 months ago

Same issue for me. I use Chaffoteaux hybrid system, based on Ariston, and ramdomly have this problem.

samuele2723 commented 11 months ago

Also have still disconnections. @fustom you still have access to my system if you need for any reason just let me know if i can support

diego-gazzola commented 11 months ago

Same issue (with Genus Flex One Hybrid). But I'm having problems even on the Ariston android app and remotethermo.com website. I think something is not working on Ariston systems.

p0macs commented 10 months ago

I have the same issue for about two weeks. The Ariston integration looses the connection about every two hours for a few minutes, then it works again. At the same time when there is a connection error, my Cube Net terminal signals an error too and I cannot use the Ariston app either. Do you guys still have the problem? Is it an Ariston server problem?

p0macs commented 9 months ago

Status update: since 29 of December - the Ariston integration has no connection issues. The error is resolved on the server side?

fustom commented 9 months ago

https://github.com/fustom/ariston-remotethermo-home-assistant-v3/wiki/Exception-500