Water Heater don't show up

[Salsalove]

Hi, i have an Ariston Heat Pump with a boiler for the hot water. From the app and the website I can menage the water temperature and I can see the storage temperature of the water. In HA I see only the heat pump...what is the problem? Also among the entities there are references to gas, but I don't use gas.

[Salsalove]

With ariston-remotethermo-home-assistant-v2 I can see my water heater and relative sensors and selectors

[hansixxxx]

same problem for me as described in the issue before... not solved so far

[Stefano201]

@fustom same here

[fustom]

Hi. What is your device type according to Device info in your HA?

[Salsalove]

Hi. What is your device type according to Device info in your HA?

[Salsalove]

From HA I can see GALEVO, but i have a Ariston Nimbus 90

[fustom]

Thanks. Can you do the following steps? (or give me temporary credentials to your device to do myself)

1. Enable the debug logging
2. Reload the integration entity
3. Download the debug log (disable the debug logging)
4. Find the request url ends with 'features': 2024-02-29 22:52:38.439 DEBUG (MainThread) [ariston.ariston_api] Request method GET, path: https://www.ariston-net.remotethermo.com/api/v2/remote/plants/0X0X0X/features, params: None 2024-02-29 22:52:38.775 DEBUG (MainThread) [ariston.ariston_api] Response {'zones': [{'num': 1, 'name': '', 'roomSens': False, 'geofenceDeroga': False, 'isHidden': False}, {'num': 2, 'name': '', 'roomSens': False, 'geofenceDeroga': False, 'isHidden': True}, {'num': 3, 'name': '', 'roomSens': False, 'geofenceDeroga': False, 'isHidden': True}], 'solar': False, 'convBoiler': False, 'commBoiler': False, 'hpSys': False, 'hybridSys': True, 'cascadeSys': False, 'virtualZones': True, 'hasVmc': False, 'extendedTimeProg': True, 'hasBoiler': True, 'pilotSupported': False, 'isVmcR2': False, 'isEvo2': False, 'dhwModeChangeable': True, 'hvInputOff': False, 'autoThermoReg': True, 'hasMetering': True, 'weatherProvider': 1, 'hasFireplace': False, 'hasSlp': False, 'hasEm20': True, 'hasTwoCoolingTemp': True, 'bmsActive': False, 'hpCascadeSys': False, 'hpCascadeConfig': -1, 'bufferTimeProgAvailable': True, 'distinctHeatCoolSetpoints': True, 'hasZoneNames': True, 'zoneManagerStandAlone': False, 'preHeatingSupported': False, 'hasGahp': False, 'hasDhwTimeProgTemperatures': 2, 'zigbeeActive': False, 'hasSlpAloneOnBus': False, 'isSlpCascade': False, 'hasZeroColdWaterProg': False}
5. Comment the response here.

I think in your response the 'hasBoiler': False

[Salsalove]

Thanks. Can you do the following steps? (or give me temporary credentials to your device to do myself)

1. Enable the debug logging

2. Reload the integration entity

3. Download the debug log (disable the debug logging)

4. Find the request url ends with 'features':

2024-02-29 22:52:38.439 DEBUG (MainThread) [ariston.ariston_api] Request method GET, path: https://www.ariston-net.remotethermo.com/api/v2/remote/plants/0X0X0X/features, params: None

2024-02-29 22:52:38.775 DEBUG (MainThread) [ariston.ariston_api] Response {'zones': [{'num': 1, 'name': '', 'roomSens': False, 'geofenceDeroga': False, 'isHidden': False}, {'num': 2, 'name': '', 'roomSens': False, 'geofenceDeroga': False, 'isHidden': True}, {'num': 3, 'name': '', 'roomSens': False, 'geofenceDeroga': False, 'isHidden': True}], 'solar': False, 'convBoiler': False, 'commBoiler': False, 'hpSys': False, 'hybridSys': True, 'cascadeSys': False, 'virtualZones': True, 'hasVmc': False, 'extendedTimeProg': True, 'hasBoiler': True, 'pilotSupported': False, 'isVmcR2': False, 'isEvo2': False, 'dhwModeChangeable': True, 'hvInputOff': False, 'autoThermoReg': True, 'hasMetering': True, 'weatherProvider': 1, 'hasFireplace': False, 'hasSlp': False, 'hasEm20': True, 'hasTwoCoolingTemp': True, 'bmsActive': False, 'hpCascadeSys': False, 'hpCascadeConfig': -1, 'bufferTimeProgAvailable': True, 'distinctHeatCoolSetpoints': True, 'hasZoneNames': True, 'zoneManagerStandAlone': False, 'preHeatingSupported': False, 'hasGahp': False, 'hasDhwTimeProgTemperatures': 2, 'zigbeeActive': False, 'hasSlpAloneOnBus': False, 'isSlpCascade': False, 'hasZeroColdWaterProg': False}

5. Comment the response here.

I think in your response the 'hasBoiler': False

Yes, 'hasBoiler' is False

[fustom]

But I need the all the response to find something that I should check.

[fustom]

I deleted your comment for a security reason.

[Salsalove]

I deleted your comment for a security reason.

Ok, Thank you.

[fustom]

So your feature response is:

{
  "zones": [
    {
      "num": 1,
      "name": "xyz",
      "roomSens": false,
      "geofenceDeroga": false,
      "isHidden": false
    }
  ],
  "solar": false,
  "convBoiler": false,
  "commBoiler": false,
  "hpSys": true,
  "hybridSys": false,
  "cascadeSys": false,
  "virtualZones": false,
  "hasVmc": false,
  "extendedTimeProg": false,
  "hasBoiler": false,
  "pilotSupported": true,
  "isVmcR2": false,
  "isEvo2": false,
  "dhwModeChangeable": true,
  "autoThermoReg": true,
  "hasMetering": true,
  "weatherProvider": 1,
  "hasFireplace": false,
  "hasSlp": false,
  "hasEm20": false,
  "hasTwoCoolingTemp": false,
  "bmsActive": false,
  "hpCascadeSys": false,
  "hpCascadeConfig": -1,
  "bufferTimeProgAvailable": false,
  "distinctHeatCoolSetpoints": false,
  "hasZoneNames": false,
  "zoneManagerStandAlone": false,
  "preHeatingSupported": false,
  "hasGahp": false,
  "hasDhwTimeProgTemperatures": 2,
  "zigbeeActive": false,
  "hasSlpAloneOnBus": false,
  "isSlpCascade": false,
  "hasZeroColdWaterProg": false
}

[fustom]

Currently I only check the hasBoiler value must be true to add water heater entity. I am not sure what else should I use.

[Salsalove]

Ok, what can I do? And why I can see my water heater with ariston-remotethermo-home-assistant-v2?

[fustom]

v2 works a completely different way. You can not do anything, I will fix this somehow.

[Salsalove]

Thank you so much! 🙏🏼

[Salsalove]

v2 works a completely different way. You can not do anything, I will fix this somehow.

If you need my help to test, ask me without any problems!

[Salsalove]

@fustom here my entities and sensors

PS: I only use electricity, not gas.

[Salsalove]

@fustom after last upgrade I can't see the water heater and ch return temperature and flame are unknown (sconosciuto)

[fustom]

@Salsalove

I can't see the water heater

That's strange! Please send an email with your temporary credentials to the device.

[Salsalove]

@Salsalove

I can't see the water heater

That's strange! Please send an email with your temporary credentials to the device.

I don't know why, but now i can see the water heater! 😍