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futel / twilio-sip-server

Deploys Twilio components to implement SIP services
Creative Commons Zero v1.0 Universal
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deal with bad number reputation? #26

Open kra opened 1 month ago

kra commented 1 month ago

error logs from calls from the detroit number

Message

Carrier blocked call due to calling number (caller ID).

Error Description

Intermediary / Carrier Analytics blocked call due to poor reputation score on the telephone number Possible Solutions

Register the telephone numbers with the analytic providers. To reach the major mobile carrier's analytic providers, please register the telephone numbers at www.freecallerregistry.com . To reach T-Mobile's analytic provider directly to register numbers, please go to https://portal.firstorion.com to register numbers. Going direct to the analytic provider has a faster turnaround of being registered / call being delivered to end user Possible Causes

The calling number has a low answer rate from end users
The calling number generates low duration calls
The calling number is responsible for large volumes of unwanted calls
kra commented 1 month ago

The number(s) you submitted to Free Caller Registry are not labeled negatively by Call Guardian. Please note that these phone numbers may be flagged by other services which we do not control. Thanks for your feedback!

Data Strategy Team

TNS Call Guardian