E1Pro support

[SinnoTech]

This isnt a bug, it so far works well with my RLC-410W, but I would have loved to be able to add the E1Pro. I saw in the documentation that it is unsupported.

Will this be supported in the future? Or is there a technical reason it cannot be supported?

[fwestenberg]

I don't own an E1 kind of camera. If you send me your email I can provide a SoapUI package to test the features of the camera's. And maybe we can support it. The documentation is based on the findings of other users.

[SinnoTech]

Thanks. Sinnohometech@gmail.com

[MrHollowPS]

@SinnoTech @fwestenberg From what i saw reolink_dev uses the HTTP interface to connect to the cameras, and unfortunately the E1 Pro does not support HTTP. I've asked Reolink to provide HTTP support for it but this was the response i got:

Thank you for choosing Reolink.

One of the differences between E1 ZOOM and E1 PRO is whether it supports HTTP protocol. 

So unfortunately E1 PRO cannot support HTTP protocol now. This is related to the camera chip, the chip lacks this function.

If you need to use the HTTP protocol, I suggest you buy the E1 ZOOM camera, we are very willing to provide you with a good discount!

Thanks for your patience.

I fixed this issue by selling the E1 Pro and getting the E1 Zoom instead :)

[fwestenberg]

I think @MrHollowPS provided enough info about this issue. I will close it for this reason, also the camera is on the not-supported list in the readme. Can someone please clarify if the E1 Zoom is fully working?

[GeertvanHorrik]

I am having a similar issue. It took me a while to link the camera to QVR pro (QNAP NAS) as well, but it seems you need to use port 8000. It does not support HTTP but maybe this component can fallback on something else?

[GeertvanHorrik]

Some more info:

https://support.reolink.com/hc/en-us/articles/360007010473-How-to-Live-View-Reolink-Cameras-via-VLC-Media-Player

The url that is working for me is:

rtsp://[USERNAME]:[PWD]@[IP]:554//h264Preview_01_main

As another note, QVR not only supports streaming but full commands (PTZ, etc). Just checked with onvif device manager, and that can access the complete API of the camera as well.

[MrHollowPS]

@fwestenberg yes the E1 Zoom is working perfectly, i have 3 cameras setup.

[labaland]

i have E1 Pro too :(

[GeertvanHorrik]

i have E1 Pro too :(

As a workaround I "just" added the camera as ONVIF camera.

[labaland]

i have E1 Pro too :(

As a workaround I "just" added the camera as ONVIF camera.

Yeah i have that too atm, but i get some seconds delay 5-10 seconds. You too ? and i only get audio from 1 camera out of 3 :P

[GeertvanHorrik]

I think that's always the case with a streaming cam, it needs to record, encode, then send over the network.

About the audio:

1. Make sure record audio is enabled via the reolink app
2. Make sure that when using the cards in lovelace, you actually define the camera as well:

- type: picture-entity
  title: Attic
  show_header_toggle: false
  entity: camera.attic
  camera_image: camera.attic <===== will show steam *without* audio if you don't include this one
  camera_view: live

[labaland]

I think that's always the case with a streaming cam, it needs to record, encode, then send over the network.

About the audio:

1. Make sure record audio is enabled via the reolink app
2. Make sure that when using the cards in lovelace, you actually define the camera as well:

- type: picture-entity
  title: Attic
  show_header_toggle: false
  entity: camera.attic
  camera_image: camera.attic <===== will show steam *without* audio if you don't include this one
  camera_view: live

Thanks for the tip but it did not work for me :/