Error Renewing Reolink Subscription - Motion sensors unavailable

[onkytonk]

Describe the bug I am getting the below error in my logs.

This error originated from a custom integration.

Logger: custom_components.reolink_dev.base Source: custom_components/reolink_dev/base.py:339 Integration: Reolink IP camera (documentation, issues) First occurred: July 15, 2021, 5:13:56 AM (6247 occurrences) Last logged: 2:09:46 AM

Host 192.168.1.30 error renewing the Reolink subscription

Camera feeds usually work, but the motion sensors often become unavailable. Sometimes the camera feeds keep working, but are heavily delayed (6-7 hours behind).

A restart of the NVR and HA often will fix the camera feed, but the motion sensors are still often unavailable.

Expected behavior Camera feeds should work reliably, and motion sensors should be available.

Environment: HA core-2021.7.0 RLN16-410 NVR with different POE reolink cameras running latest firmware on NVR and all cameras.

Additional context Add any other context about the problem here.

[eliseomartelli]

I get the same

This error originated from a custom integration.

Logger: custom_components.reolink_dev.base
Source: custom_components/reolink_dev/base.py:339
Integration: Reolink IP camera (documentation, issues)
First occurred: 10:05:27 AM (315 occurrences)
Last logged: 11:49:32 AM

Host 192.168.56.100 error renewing the Reolink subscription

Environment: Home Assistant version: 2021.7.3 RLN8-410

[ranrinc]

Having the same problem and I'm running the latest version 0.18

[andriej]

Same here and my cameras tend to drop out sometimes

Both 520's with latest fw and checked on 0.18

[zuohaot]

Same. Having 520A with latest F/W with NVR. HA is on 2021.9.7

[gavyb]

also having the same problem. RLN8-D400 HA is 2021.11.3 Running latest version of the Integration (v0.37)