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fwestenberg / reolink_dev

Home Assistant Reolink addon
MIT License
550 stars 101 forks source link

Failed to connect with latest firmware #437

Closed SkipXtian closed 2 years ago

SkipXtian commented 2 years ago

Just updated the firmware and the integration now fails to connect. It was connected before the update and no other changes were made to HA/network. I've tried removing and re adding the integration and devices and the story is the same with both camera's I updated.

Model: RLC-820A Build No. build 21121701 Hardware No. IPC_523128M8MP Config Version v3.1.0.0 Firmware Version v3.1.0.764_21121701 Details IPC_523128M8MPS18E1W01100000001

SkipXtian commented 2 years ago

Can confirm reverting back to firmware version v3.0.0.494_21073001 makes everything work as it should.

cpainchaud commented 2 years ago

Hi,

What were the error messages? Also remember that new firmware disables HTTP (leaves HTTPS open only) and RTSP+ONVIF by default, you need to turn them on again manually.

mvbl commented 2 years ago

I have the same problem, but I solved it. If you use reolink application, you have to update it too, otherwise you won't see new settings (switches for protocols). HTTP and rtsp are indeed disabled by default.

You can notice this by going to port 80 in the settings through the browser.

Try it, it worked for me.

image

ijustlikeit commented 2 years ago

Thanks mvbl for your post! I was using the Win 10 Reolink client and although it looks the same as the browser sign-in it doesn't have the settings for enabling protocols. I don't know why Reolink client has this inconsistency...just another of those gotchas.

So use the browser method and not the Win 10 client and will work for you.

SkipXtian commented 2 years ago

That was my issue, Thanks mvbl. I was using the app and couldn't find those settings anywhere. Port 80 in the browser, Network settings -> Advanced -> Port settings, enabled the above and all started working. Talk about confusing consistences.