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fwestenberg / reolink_dev

Home Assistant Reolink addon
MIT License
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Error with media stream contents (bufferIncompatibleCodecsError) #454

Open skywluke opened 2 years ago

skywluke commented 2 years ago

Describe the bug I have a RLC-820A, with last fw. When Click to picture what shows the camera image, Error message comes: Error with media stream contents (bufferIncompatibleCodecsError).

To Reproduce If i choose the full resolution (38402160) (in the factory windows app) and i do that desribe upper. If i choose lower resolution (25601440) working fine.

Expected behavior A clear and concise description of what you expected to happen.

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ALEdmonds commented 2 years ago

The RLC-820A will only encode a full resolution video stream using H.265 encoding. It's possible that whatever you're using to view the stream is not capable of decoding H.265 video. In this case, the issue is not with the Reolink integration, but rather with the browser or whatever software or hardware you're using. There's a thread about this here: https://community.home-assistant.io/t/add-support-for-h-265-in-stream-component/205661/32 If you're using a desktop web browser to access Home Assistant, then try using Edge or Safari.