fwupd / firmware-dell

Missing firmware for Dell hardware
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DOWNLOADING WRONG BIOS UPDATE FILE FOR Dell Latitude 7390 2-in-1 #175

Closed saitamasahil closed 10 months ago

saitamasahil commented 10 months ago

Hardware Information:

Software Information:

So I got an update via GNOME Software and it said Version 1.34.3 and the installed version was 1.31.0. I updated & rebooted. It failed. Same issue happened when i tried updating using terminal.

It is downloading wrong file I checked Dell website and the latest version was 1.32.0 which was released on 20 November 2023. You can check latest version from official website I downloaded that & updated successfully using pen drive. Rebooted device & still it was showing an update for bios. Well i tried again & it failed. I checked fwupd website & found out that latest version is 1.32.0 but in older version it is showing Version 1.34.3 as you can see in website i provided and the file name for v1.34.3 is Latitude_E5x70_Precision_3510_BIOS_1.34.3.cab. So, it is downloading file for another model which is precision 3510 and yes it's latest version of bios is 1.34.3 as you can see here on official website. I feel like this was the reason it kept failing. It is still showing me 1.34.3 update even i updated to latest 1.32.0 update.

As you can see in the screenshots, it is showing wrong model number in GNOME Software and on fwupd website wrong files are uploaded. Screenshot from 2023-11-22 21-47-59 Screenshot from 2023-11-22 21-48-12 Screenshot from 2023-11-22 21-50-03 Screenshot from 2023-11-22 21-50-15 Screenshot from 2023-11-22 21-50-52 Screenshot from 2023-11-22 21-51-02

hughsie commented 10 months ago

@CragW missing HWID?

CragW commented 10 months ago

@CragW missing HWID?

Yes missed the HWID. They're working on a fix.

CragW commented 10 months ago

@saitamasahil can you refresh metadata and try again please?

saitamasahil commented 10 months ago

@CragW @hughsie The issue has been resolved now. Thank you for the quick fix 🔥