CragW
commented
5 months ago @tjanez Can you contact Dell support for further analysis on this isuse? This might be firmware issue instead fwupd's fault.
Open tjanez opened 5 months ago
CragW
commented
5 months ago @tjanez Can you contact Dell support for further analysis on this isuse? This might be firmware issue instead fwupd's fault.
vinc17fr
commented
5 months ago @tjanez You're using a 6.8 kernel, for which I and another user also have issues with external displays (no such issues with previous kernel versions):
Describe the bug
I've updated my Dell WD22TB4 dock's components firmware to their latest versions and after the upgrade, the external display connected through HDMI started dropping / flickering randomly, I would say more than once per minute.
Previously, I had no external monitor issues with WD22TB4. And if I connect the external monitor to the Precision 5540's HDMI port directly, the dropping / flickering issues are gone.
Here are the versions of the Dell WD22TB4 dock's components before and after upgrade:
fwupd version information Please provide the version of the daemon and client.
Please note how you installed it (
apt,dnf,pacman, source, etc):It was installed by default on Fedora Workstation 40.
**fwupd device information**
Please provide the output of the external fwupd devices recognized in your system. ```shell $ fwupdmgr get-devices Dell Inc. Precision 5540 │ ├─WD22TB4: │ │ Device ID: 56f92bf83293b983bb57e76653d9515c12b89464 │ │ Summary: High performance dock │ │ Current version: 01.01.00.07 │ │ Vendor: Dell Inc. (USB:0x413C) │ │ Install Duration: 1 minute │ │ Serial Number: 3D99ZQ3/3137031583566238 │ │ GUID: cd357cf1-40b2-5d87-b8df-bb2dd82774aa ← USB\VID_413C&PID_B06E&hub&embedded │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Device stages updates │ │ • Device can recover flash failures │ │ • Device is usable for the duration of the update │ │ • Signed Payload │ │ │ ├─Package level of Dell dock: │ │ Device ID: a55c2e5fd07e2a87a40bf7eda6c335da1a78e7e7 │ │ Summary: A representation of dock update status │ │ Current version: 01.00.36.01 │ │ Vendor: Dell Inc. (USB:0x413C) │ │ Install Duration: 5 seconds │ │ GUIDs: af2a3b39-98c4-59a9-9cbe-a6909a7d14a2 │ │ 7fb217aa-2312-5c99-a853-56d865c76815 ← USB\VID_413C&PID_B06E&hub&salomon_mlk_status │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Device can recover flash failures │ │ • Device is usable for the duration of the update │ │ • Unsigned Payload │ │ │ ├─RTS5413 in Dell dock: │ │ Device ID: f2a41e8a079185a32ecbe129cead386b4dfe5a8d │ │ Summary: USB 3.1 Generation 1 Hub │ │ Current version: 01.22 │ │ Vendor: Dell Inc. (USB:0x413C) │ │ Install Duration: 14 seconds │ │ GUIDs: b27d25f1-019d-5718-b41a-02ddaefe5577 ← USB\VID_413C&PID_B06F │ │ ac5b774c-b49d-566b-9255-85f0f7f8a4ed ← USB\VID_413C&PID_B06F&hub │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Device stages updates │ │ • Device is usable for the duration of the update │ │ • Signed Payload │ │ │ ├─RTS5487 in Dell dock: │ │ Device ID: fd32487a5eec93ecf0aa9fddbe870795344b8ab6 │ │ Summary: USB 3.1 Generation 2 Hub │ │ Current version: 01.57 │ │ Vendor: Dell Inc. (USB:0x413C) │ │ Install Duration: 3 seconds │ │ GUIDs: acfcd89b-105d-55b9-b85b-08bf8508f38c ← USB\VID_413C&PID_B06E │ │ 568ffa1e-a0db-5287-9ea3-872b60f7730b ← USB\VID_413C&PID_B06E&hub │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Device stages updates │ │ • Device is usable for the duration of the update │ │ • Signed Payload │ │ │ ├─VMM5331 in Dell dock: │ │ Device ID: 97a6731ee5fab9cf4836384edb0d0620ef4a6350 │ │ Summary: Multi Stream Transport controller │ │ Current version: 05.07.04 │ │ Vendor: Dell Inc. (USB:0x413C) │ │ Install Duration: 6 minutes │ │ GUID: 89fec0b6-6b76-5008-b82c-5e5c6c164007 ← MST-panamera-vmm5331-259 │ │ Device Flags: • Updatable │ │ • Supported on remote server │ │ • Device stages updates │ │ • Device is usable for the duration of the update │ │ • Unsigned Payload │ │ │ └─USB4 controller in Dell dock: │ Device ID: 28fe7919e3b6101195936a2b7486d9f5a54afe92 │ Summary: USB4 controller │ Current version: 41.81 │ Vendor: Dell Inc. (USB:0x8087, TBT:0x00D4) │ Install Duration: 46 seconds │ GUID: bd79ce60-525b-5f39-a3f6-c98c495039ff ← TBT-00d4b071 │ Device Flags: • Updatable │ • Supported on remote server │ • Device stages updates │ • Device is usable for the duration of the update │ • Signed Payload │ ├─CoffeeLake-H GT2 [UHD Graphics 630]: │ Device ID: 5792b48846ce271fab11c4a545f7a3df0d36e00a │ Current version: 02 │ Vendor: Intel Corporation (PCI:0x8086) │ GUIDs: db677673-1102-5481-a11e-6f397e123ced ← PCI\VEN_8086&DEV_3E9B │ 96531885-0d7d-5e26-8b67-2359df20b0f8 ← PCI\VEN_8086&DEV_3E9B&SUBSYS_10280906 │ Device Flags: • Internal device │ • Cryptographic hash verification is available │ ├─Core™ i5-9400H CPU @ 2.50GHz: │ Device ID: 4bde70ba4e39b28f9eab1628f9dd6e6244c03027 │ Current version: 0x000000fa │ Vendor: Intel │ GUIDs: 809a0b93-8a12-5338-a571-ad5583acf896 ← CPUID\PRO_0&FAM_06&MOD_9E │ 50a811ae-a8fd-5cd0-90f4-33583974b789 ← CPUID\PRO_0&FAM_06&MOD_9E&STP_D │ Device Flags: • Internal device │ ├─SSD 970 EVO Plus 1TB: │ Device ID: e11623b2caa18fee292058a5c09ca4e6152f7ecf │ Summary: NVM Express solid state drive │ Current version: 1B2QEXM7 │ Vendor: Samsung (NVME:0x144D) │ Serial Number: S4EWNF0M531555B │ GUIDs: 47335265-a509-51f7-841e-1c94911af66b ← NVME\VEN_144D&DEV_A808 │ c9d531ea-ee7d-5562-8def-c64d0d144813 ← NVME\VEN_144D&DEV_A808&SUBSYS_144DA801 │ f05ecac9-5cc2-5f77-b23b-a08ad8879ada ← Samsung SSD 970 EVO Plus 1TB │ Device Flags: • Internal device │ • Updatable │ • System requires external power source │ • Needs a reboot after installation │ • Device is usable for the duration of the update │ • Signed Payload │ ├─System Firmware: │ │ Device ID: dabb27f5fa6578b8243f9effee71bd33520193bc │ │ Summary: UEFI System Resource Table device (updated via NVRAM) │ │ Current version: 1.27.0 │ │ Minimum Version: 1.27.0 │ │ Vendor: Dell (DMI:Dell Inc.) │ │ Update State: Success │ │ GUID: 417d4c2a-87d1-4d7c-bcea-322041f2d5a3 │ │ Device Flags: • Internal device │ │ • Updatable │ │ • System requires external power source │ │ • Supported on remote server │ │ • Needs a reboot after installation │ │ • Cryptographic hash verification is available │ │ • Device is usable for the duration of the update │ │ Device Requests: • Message │ │ │ ├─AMT [unprovisioned]: │ │ Device ID: 8d5470e73fd9a31eaa460b2b6aea95483fe3f14c │ │ Summary: Hardware and firmware technology for remote out-of-band management │ │ Current version: 12.0.94.2380 │ │ Bootloader Version:12.0.94.2380 │ │ Vendor: Intel Corporation (MEI:0x8086) │ │ GUIDs: 12f80028-b4b7-4b2d-aca8-46e0ff65814c │ │ fa9a959e-9b8d-521e-9353-1c475d09e2de ← MEI\VEN_8086&DEV_A360 │ │ 8ce4feea-f7d0-5179-9c27-1f63278ac2b9 ← MEI\VEN_8086&DEV_A360&SUBSYS_10280906 │ │ Device Flags: • Internal device │ │ │ └─UEFI dbx: │ Device ID: 362301da643102b9f38477387e2193e57abaa590 │ Summary: UEFI revocation database │ Current version: 371 │ Minimum Version: 371 │ Vendor: UEFI:Linux Foundation │ Install Duration: 1 second │ GUIDs: 4a6cd2cb-8741-5257-9d1f-89a275dacca7 ← UEFI\CRT_E28D59CA489BD2AD580F2EA5D62D6A29BB9C02AE5A818434A37DA7FC11DFF9E9&ARCH_X64 │ f8ba2887-9411-5c36-9cee-88995bb39731 ← UEFI\CRT_A1117F516A32CEFCBA3F2D1ACE10A87972FD6BBE8FE0D0B996E09E65D802A503&ARCH_X64 │ Device Flags: • Internal device │ • Updatable │ • Supported on remote server │ • Needs a reboot after installation │ • Device is usable for the duration of the update │ • Only version upgrades are allowed │ • Signed Payload │ ├─TPM: │ Device ID: c6a80ac3a22083423992a3cb15018989f37834d6 │ Current version: 7.2.0.2 │ Vendor: Nuvoton Technology (TPM:NTC) │ GUIDs: fac1c8f3-73c8-5cd6-8330-07a3690b5140 ← TPM\VEN_NTC&DEV_0000 │ bdb182b9-7533-5c43-b775-0c8327246042 ← TPM\VEN_NTC&MOD_NPCT75x;rls │ e9ccc1dc-960a-5e09-afe9-e59a904b776d ← TPM\VEN_NTC&DEV_0000&VER_2.0 │ 31c399b3-9c72-58ce-8fc3-489e76ab1e35 ← TPM\VEN_NTC&MOD_NPCT75x;rls&VER_2.0 │ 0584e003-d9d2-5b8d-866f-20a2d59bc7ad ← 0906-2.0 │ Device Flags: • Internal device │ • Updatable │ • System requires external power source │ • Needs a reboot after installation │ • Device can recover flash failures │ • Full disk encryption secrets may be invalidated when updating │ • Signed Payload │ ├─Thunderbolt host controller: │ Device ID: fbf27dc8d091bf4a49964f2b7159ef25bb3e7e42 │ Summary: Unmatched performance for high-speed I/O │ Current version: 46.00 │ Vendor: Dell (THUNDERBOLT:0x00D4, TBT:0x00D4) │ GUIDs: d92f2014-425f-5023-b877-0ff468763d68 ← THUNDERBOLT\VEN_00D4&DEV_0906 │ 42598a87-0ee2-5d7e-b1d1-02a312041fd5 ← TBT-00d40906-native │ 1d962ba4-9f85-5510-a85f-e4c94abf9b1d ← TBT-00d40906-native-controller0-0 │ Device Flags: • Internal device │ • Updatable │ • System requires external power source │ • Supported on remote server │ • Device stages updates │ • Signed Payload │ ```Peripherals connected to the dock
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