Closed robotmaxtron closed 3 years ago
Thanks for reporting this. I'll ask for someone internally at Dell to investigate it.
Same issue on my install. Was present in 1.0.7 and persists after update to 1.0.11.
XPS 13 9300
│
├─Thunderbolt Controller:
│ Device ID: 44a608582e1a34b95c4763f982a3424531e8a2db
│ Summary: Unmatched performance for high-speed I/O
│ Current version: 80.00
│ Update Error: Missing non-active nvmem
│ GUID: e72e778e-94f7-5ed2-b560-1c1262ee217c
│ Device Flags: • Internal device
│ • Requires AC power
│
├─Thunderbolt Controller:
│ Device ID: 3ff580cb8f0b9f3e462f70a049ccdf3ee6d4f578
│ Summary: Unmatched performance for high-speed I/O
│ Current version: 80.00
│ Update Error: Missing non-active nvmem
│ GUID: e72e778e-94f7-5ed2-b560-1c1262ee217c
│ Device Flags: • Internal device
│ • Requires AC power
│
├─Integrated Webcam HD:
│ Device ID: 4295296d98b3ba38c72f6baa33d24f03a1d428f6
│ Current version: 96.28
│ Vendor: CN0PW36V8LG00032A1WKA00 (USB:0x0BDA)
│ GUIDs: d784b200-4ead-55f2-8277-15e1618cbe7b
│ 9a1becb6-4d9f-5855-99d0-145b1700da10
│ d35eb209-22f9-59a5-a918-33d7307edab9
│ Device Flags: • Updatable
│
├─PC611 NVMe SK hynix 512GB:
│ Device ID: ac1ce3be70e444b92f99fe08c9b957efb9d0ee53
│ Summary: NVM Express Solid State Drive
│ Current version: 11000111
│ Vendor: SK hynix (NVME:0x1C5C)
│ GUIDs: 919c0a0c-88f2-518c-be84-39f0c34c5104
│ 89f21a68-b326-11e9-a2a3-2a2ae2dbcce4
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Needs a reboot after installation
│ • Device is usable for the duration of the update
│
├─System Firmware:
│ Device ID: f2f44dcc012cdad82b823131f5c85ebfb74d782e
│ Current version: 1.0.11
│ Minimum Version: 1.0.11
│ Vendor: Dell Inc. (DMI:Dell Inc.)
│ Update Error: TPM PCR0 differs from reconstruction, please see https://github.com/fwupd/fwupd/wiki/TPM-PCR0-differs-from-reconstruction
│ GUID: e8292593-e66e-4878-b051-f152535ab130
│ Device Flags: • Internal device
│ • Updatable
│ • Requires AC power
│ • Supported on remote server
│ • Needs a reboot after installation
│ • Cryptographic hash verification is available
│ • Device is usable for the duration of the update
│
├─TPM 2.0:
│ Device ID: c6a80ac3a22083423992a3cb15018989f37834d6
│ Summary: Platform TPM device
│ Current version: 0.74.0.8
│ Vendor: Dell Inc. (PCI:0x1028)
│ Update Error: Updating disabled due to TPM ownership
│ GUIDs: 02a963b2-82d6-5ab7-bd72-bcd6c2113772
│ ff71992e-52f7-5eea-94ef-883e56e034c6
│ 73730635-f6c2-53da-9df2-948bb5ac1022
│ Device Flags: • Internal device
│ • Requires AC power
│
└─Touchpad:
Device ID: 43284a5278d905c164569e3a3edd06c6c4aa613b
Current version: 1.3.3040414
Bootloader Version: 54.0
Vendor: Synaptics (HIDRAW:0x06CB)
GUIDs: 76018764-887c-558b-a6c0-ae31e4522d98
f6982c83-dec9-5961-a250-384441c12205
d69eed5b-0b5e-53c7-ac04-8e7a672f0365
913a517f-55c6-5f1d-b018-405af36fcbc0
Device Flags: • Internal device
• Updatable
A new tool bug was recently identified and fixed in master, 1_4_x, and 1_3_X branches. It's not in any released version yet, but will be in 1.5.0 from master, 1.4.7 from 1_4_X and 1.3.12 from 1_3_X in the future. https://github.com/fwupd/fwupd/pull/2394
Please upgrade to a new version with the patch integrated to confirm if this bug still exists.
Hi @superm1,
I see the same error on my Dell XPS 13 9300.
My version is 1.3.11-1~focal1 on Ubuntu 20.04.2 LTS. I think this version is too old on Ubuntu, correct?
Is this fixed in the versions you mentioned above?
Stephan
Yeah you need 1.3.12 in the 1_3_X series.
Describe the bug fwupdmgr get-devices shows an update error.
Steps to Reproduce Fresh installation of Ubuntu 20.04 on Dell XPS 13 9300
Expected behavior No errors
fwupd version information Please provide the version of the daemon and client.
Installed as part of the normal Ubuntu installer
fwupd device information Please provide the output of the fwupd devices recognized in your system.
System UEFI configuration Please provide the output of the following commands:
Additional questions
I've attached output from /usr/bin/fwupdtpmevlog as suggested. fwupdtpmevlog.txt