ChiWei-Chen
commented
2 years ago Hi @ExecuteRestart66 , I work with @mrhpearson. If you can enter BIOS page (press F1 when power on), could you let us know the following firmware versions of the machine? Thank you very much.
- System Firmware (BIOS)
- EC Firmware
- Intel ME Firmware
If you cannot provide information above, could you provide a screenshot of the error message? Thanks so much. i.e. please check it without the dock first. (LO-1922 for my internal tracking)
I am currently being plagued by this. And find it insane that lenovo hasn't issued a recall on these machines given all the issues- screen flicker, charging completely quits until bios update, - I will start new threads on these.
and now this- bricking of the laptops from a damn update that Lenovo is pushing out over Lenovo system update.
I have had this happen to 5 computers in my fleet already. within 2 months of having them...
I was under the impression that this only happens if you update IME first before updating the BIOS. But I have a machine that I was testing this whole flashing of external monitors when on a TB4 dock. I basically updated everything but the IME and GPU. Then today I decided to update the IME- mind you the BIOS was already updated. As soon as I did, now I'm getting a black screen boot loop. which led me to this post. https://github.com/fwupd/firmware-lenovo/issues/226
I just tried booting to a linux flash drive, and it will not boot into it. so I don't think this will help me at all. although I will say I have no idea how to find these CAB files. all I get is the exe from the link posted. and when I extract the files from that, there is no CAB files.
I am almost to the point where I want to sound the alarm and return my entire fleet. Lenovo has been so silent about this and I've spent the last 2 months compiling all this data on these issues. which may be unrelated in the sense of the root cause, but are all related in the sense that this is only lenovos that have these issues.
laptop ceases to charge AT ALL. which then requires you to update the bios. but you cant use the system update tool to do this because that requires power. the EXE does not. however if you get too low battery you run the risk of bricking.
The screen flicker and/or monitors going off/on when you are using 2 monitors on a TB4 or TB3 dock. all firmware and drivers updated. still happens.
this insane bricking of a laptop if you install the IME drivers using system update. and in the notes I now see that it says you should disable bitlocker. that is insanity to have to do such a manual thing in a corporate environment. then worry about re-enabling it and updating your BL codes in AD manually. Not only that but if lenovo is saying disable bitlocker or else it could be bricked, then whyTF are they allowing this to be pushed out using system update? Why is this happening to random machines? one will update fine, the next will brick- both had the updated bios.... both had bitlocker enabled...
sorry for the rant here. but I don't think i have dealt with anything so horrid that almost feels criminal to not recall. Lenovo has a class action ticking time bomb if they don't do something.