Open VorpalBlade opened 2 years ago
@mrhpearson is it plausible these machines have CSME manufacturing mode
left enabled? We're reading HFSTS1 if that helps the internal ticket.
I don't know I'm afraid - seems odd. Raised internal ticket LO-2012 to the FW team. As a note - my apologies - I completely missed this issue in my Inbox swamp :(
I should mention that the motherboard was replaced on-site under warranty recently (weeks before this bug report was made) due to a broken thunderbolt controller. I'm not sure if that is relevant.
However this does not correspond to the dates from the fwupd event log (2022-04-29 08:21:10: ✘ MEI manufacturing mode changed: Locked → Unlocked
) etc. The warranty replacement happened in late july or early august from my memory.
Hi @VorpalBlade - would you mind sending me some details to my markpearson at lenovo dot com address please?
I need your serial number and any details you're able to share about the warranty work (dates/where it was done/etc). The support team are going to follow up on this as your system should not have been sent out with unlocked FW on it so we need to find out how that happened.
Hi @VorpalBlade - would you mind sending me some details to my markpearson at lenovo dot com address please?
I need your serial number and any details you're able to share about the warranty work (dates/where it was done/etc). The support team are going to follow up on this as your system should not have been sent out with unlocked FW on it so we need to find out how that happened.
Sure. However as I said, I do not believe it to be related given the timings of the entries in the event log. Guess it doesn't hurt though.
@mrhpearson I tried to send you an email, but apparently your email system rejects my email server (hosted on my VPS at Linode in a datacenter in UK):
lenovo-com.mail.protection.outlook.com[104.47.26.10] said: 550 5.4.1
Recipient address rejected: Access denied. AS(201806281)
[PSAAPC01FT011.eop-APC01.prod.protection.outlook.com] (in reply to RCPT TO
command)
So until you fix that, there is nothing I can do.
EDIT: Some more details:
Wow....that's strange. I guess we'll use my personal email if that's OK? banther at gmail. Dealing with IT on this is going to be an exercise in pain. Outlook sucks....I loathe it (mind you - lotus notes which they used at IBM is even worse :D)
The serial number detail is so we can check where the update was done and who did it and find out if that is where the issue was introduced - because it really shouldn't have shipped like that.
That is probably the sensible option (sidestepping IT). I have some vague memories of using Lotus Notes early in my career, but I can't say I remember much of it, other than it being generally awkward and difficult to use. Especially the groupware document handling features.
Any updates on this? I haven't heard back since your original reply when I sent the emails.
Afraid not - I've sent another nag to the team in Europe (but got an OOO so not expecting a quick reply).
I thought I should let you know that the charging on that replacement motherboard died yesterday evening and I have now created another service ticket for replacement.
Once that goes back to Lenovo you may want to pull it and prevent it from getting repaired and going out to another customer.
OK - thank for the note. They're ignoring me at the moment - not impressed :/
As suggested by @hughsie in https://github.com/fwupd/fwupd/issues/4959#issuecomment-1229460665 I posted this as a separate bug report here.
On my Lenovo Thinkpad T480
fwupdmgr security
reports some issues that I really would expect not to be the case, especially since some of those should then have been fixed via UEFI updates.I have intentionally disabled "Secure Boot" as I run Arch Linux and don't see the benefit of going through the hassle of setting up secure boot (the system is physically secure). However there are plenty of strange things unrelated to secure boot:
intel_iommu=on
on the kernel command line. VT-x and VT-d are both on in UEFI settings, so that is odd.Ignore everything under "Runtime Suffix", I run nvidia drivers and some other DKMS modules (thus tainted kernel), I actively avoid the lockdown feature (makes kernel development a pain for a start), fwupdmgr fails at detecting swap on LVM2 and as I said earlier I have disabled secure boot intentionally.
In case it matters, this T480 was ordered via the Swedish Lenovo web site configuration tool. It is an i7 with nVidia graphics.
As of writing this fwupdmgr reports I'm on the latest firmware (0.1.45).