Open ohearnk opened 1 year ago
ohearnk
commented
1 year ago Also, attempting to downgrade the firmware via fwupd results in the message Check power failure, please insert the power source or charge the battery. after rebooting despite the AC charger being plugged in. This seems to be a similar issue encountered in #348 and #350. Can you provide instructions for working around these power checks when downgrading the firmware?
ChiWei-Chen
commented
1 year ago @ohearnk thanks for reporting this problem. Have you tried the pin hole reset? https://download.lenovo.com/pccbbs/pubs/p15_gen2_t15g_gen2_p17_gen2/ug/html_en/index.html#t=en%2FBottom_view.html&rhsearch=hole&rhhlterm=hole&rhsyns=%20
ohearnk
commented
1 year ago @ChiWei-Chen Thank you for the response. Can you clarify whether the pin hole reset is meant to resolve the battery capcity being reported as 0% or is it meant to allow firmware downgrade / reinstall? If it is the latter, I still am receiving Check power failure, please insert the power source or charge the battery. when trying to downgrade the firmware.
Also, after trying the pin hole reset a few times, I did monentarily see a non-zero battery capacity upon rebooting without the AC adapter connected to the system. However, after a few seconds the capacity reverts back to zero. And there are different results from upower and journalctl:
In particular, the are several identical warning in the journal logs about full energy design being incorrect.
ChiWei-Chen
commented
1 year ago @ohearnk , thanks for the feedback. I shared this with FW team, I'll let you know if any progress (LO-2670 for tracking internally.)
ChiWei-Chen
commented
1 year ago @ohearnk , as our team cannot reproduce this issue on multiple machines (with BIOS version 46w(1.27) and EC 30W(1.12)) and suspected this could be a HW issue. Please contact customer support for this issue. Thanks!
This seems to be a similar issue encountered in https://github.com/fwupd/firmware-lenovo/issues/348 and https://github.com/fwupd/firmware-lenovo/issues/350.
They are different issue (BIOS/Battery FW), even the behavior seems similiar.
Hello,
After recent EC and BIOS firmware updates on a brand new Thinkpad P15 Gen 2i (Model 20YRS0BM00) via fwupd/LVFS, battery charge information has disappeared and charge status is reported as 0%. Interestingly, the battery charge percentage indicator was fine through a couple of charge/discharge cycles on stock firmware (i.e., before upgrade).
Diagnostic information below.
fwupdmgr --version
``` compile org.freedesktop.fwupd 1.9.5 compile com.hughsie.libxmlb 0.3.12 compile com.hughsie.libjcat 0.1.13 runtime org.freedesktop.fwupd-efi 1.4 compile org.freedesktop.gusb 0.4.5 runtime com.hughsie.libjcat 0.1.13 runtime org.freedesktop.gusb 0.4.5 runtime org.freedesktop.fwupd 1.9.5 runtime org.kernel 6.4.15-200.fc38.x86_64 ```fwupdmgr get-history
``` LENOVO 20YRS0BM00 │ ├─Prometheus: │ │ Device ID: 0d5d05911800242bb1f35287012cdcbd9b381148 │ │ Previous version: 10.01.3273255 │ │ Update State: Success │ │ Last modified: 2023-09-15 20:39 │ │ GUID: 8088f861-6318-5b1e-9ce4-fbddbedb09ac │ │ Device Flags: • Supported on remote server │ │ • Cryptographic hash verification is available │ │ • Updatable │ │ • Signed Payload │ │ │ └─Prometheus Fingerprint Reader Update: │ New version: 10.01.3478575 │ Remote ID: lvfs │ Release ID: 10694 │ Summary: Firmware for the Synaptics Prometheus Fingerprint Reader device │ License: Proprietary │ Size: 425.5 kB │ Created: 2021-06-09 │ Urgency: Medium │ Tested by Lenovo: │ Tested: 2023-05-05 │ Distribution: ubuntu 22.04 │ Old version: 10.01.3273255 │ Version[fwupd]: 1.7.9 │ Tested by Lenovo: │ Tested: 2023-02-28 │ Distribution: ubuntu 22.04 │ Old version: 10.01.3273255 │ Version[fwupd]: 1.7.9 │ Tested by Lenovo: │ Tested: 2022-07-07 │ Distribution: ubuntu 22.04 │ Old version: 10.01.3158804 │ Version[fwupd]: 1.7.5 │ Vendor: Synaptics │ Duration: 2 seconds │ Release Flags: • Trusted metadata │ Description: │ New features and enhancements: │ │ • Fix an authentication issue on FOP project. │ Checksum: 9a3173547a0f44cd369c03b561018ce1d86834d6fef24e1ebb95fa1f8391521a │ ├─Intel Management Engine: │ │ Device ID: 349bb341230b1a86e5effe7dfe4337e1590227bd │ │ Previous version: 240.41.2142 │ │ Update State: Success │ │ Last modified: 2023-09-15 20:49 │ │ GUID: 666705ce-0624-4943-8738-09829a26c8ee │ │ Device Flags: • Internal device │ │ • Updatable │ │ • System requires external power source │ │ • Supported on remote server │ │ • Needs a reboot after installation │ │ • Device is usable for the duration of the update │ │ │ └─ThinkPad P15 Gen 2i/ P17 Gen 2i/ T15g Gen 2i Corporate ME Update: │ New version: 240.45.2411 │ Remote ID: lvfs │ Release ID: 39842 │ Summary: Lenovo ThinkPad P15Gen2i/P17Gen2i/T15gGen2i Corporate ME Firmware │ License: Proprietary │ Size: 10.6 MB │ Created: 2021-11-17 │ Urgency: High │ Details: https://pcsupport.lenovo.com/de/en/search?query=N37RM23W │ Vendor: Lenovo │ Release Flags: • Trusted metadata │ Description: │ Lenovo ThinkPad P15Gen2i/P17Gen 2i/T15gGen2i Corporate ME Firmware Version 15.0.45.2411 │ Checksum: 6aa33b280ff5a369bb631653da11ddf56017ce625888b38da645edf532053043 │ ├─System Firmware: │ │ Device ID: a45df35ac0e948ee180fe216a5f703f32dda163f │ │ Previous version: 0.1.27 │ │ Update State: Success │ │ Last modified: 2023-09-22 00:34 │ │ GUID: a1392d82-62d5-4e24-863a-0f682993408f │ │ Device Flags: • Internal device │ │ • Updatable │ │ • System requires external power source │ │ • Supported on remote server │ │ • Needs a reboot after installation │ │ • Cryptographic hash verification is available │ │ • Device is usable for the duration of the update │ │ │ └─ThinkPad P15 Gen 2i/ P17 Gen 2i/ T15g Gen 2i System Update: │ New version: 0.1.27 │ Remote ID: lvfs │ Release ID: 52250 │ Summary: Lenovo ThinkPad P15 Gen 2i/ P17 Gen 2i/ T15g Gen 2i System Firmware │ License: Proprietary │ Size: 18.3 MB │ Created: 2022-08-25 │ Urgency: High │ Vendor: Lenovo │ Release Flags: • Trusted metadata │ Description: │ Lenovo ThinkPad P15 Gen 2i/ P17 Gen 2i/ P15g Gen 2i System Firmware Version 1.27.Updated the Diagnostics module to version 04.30.000. │ Issues: CVE-2022-43505 │ CVE-2022-38083 │ CVE-2022-27879 │ CVE-2022-4304 │ CVE-2022-44611 │ CVE-2022-37343 │ CVE-2022-40982 │ Checksum: ed126ddefe1ee4a67058d3e20a5d0ed3b17959e64e892da4760c337fbba56e0a │ └─Embedded Controller: │ Device ID: 2292ae5236790b47884e37cf162dcf23bfcd1c60 │ Previous version: 0.1.12 │ Update State: Success │ Last modified: 2023-09-22 00:38 │ GUID: e8dddfb5-175b-4ca5-b77a-ddb98c30f0c0 │ Device Flags: • Internal device │ • Updatable │ • System requires external power source │ • Supported on remote server │ • Needs a reboot after installation │ • Device is usable for the duration of the update │ └─ThinkPad P15 / P17 Gen 2 Embedded Controller Update: New version: 0.1.12 Remote ID: lvfs Release ID: 54429 Summary: Lenovo ThinkPad P15 / P17 Gen 2 Embedded controller Firmware License: Proprietary Size: 767.4 kB Created: 2023-07-12 Urgency: High Vendor: Lenovo Release Flags: • Trusted metadata Description: Lenovo ThinkPad P15 /P17 Gen 2 Embedded controller Firmware N37HT30W version 1.12 Checksum: e5e5be65ad05da3791f51c410c010485c9881932ddf330da0cac1ff1db809b2c ```upower
``` upower -e: /org/freedesktop/UPower/devices/line_power_AC /org/freedesktop/UPower/devices/battery_BAT0 /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o001 /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o002 /org/freedesktop/UPower/devices/line_power_ucsi_source_psy_USBC000o003 /org/freedesktop/UPower/devices/DisplayDevice ``` ``` upower -i /org/freedesktop/UPower/line_power_AC: native-path: (null) power supply: no updated: Wed 31 Dec 1969 07:00:00 PM EST (1695343843 seconds ago) has history: no has statistics: no unknown warning-level: unknown battery-level: unknown percentage: 0% (should be ignored) icon-name: '(null)' ``` ``` upower -i /org/freedesktop/UPower/line_power_usci_source_psy_USBC000o001: native-path: (null) power supply: no updated: Wed 31 Dec 1969 07:00:00 PM EST (1695343857 seconds ago) has history: no has statistics: no unknown warning-level: unknown battery-level: unknown percentage: 0% (should be ignored) icon-name: '(null)' ``` ``` upower -i /org/freedesktop/UPower/line_power_usci_source_psy_USBC000o002: native-path: (null) power supply: no updated: Wed 31 Dec 1969 07:00:00 PM EST (1695343861 seconds ago) has history: no has statistics: no unknown warning-level: unknown battery-level: unknown percentage: 0% (should be ignored) icon-name: '(null)' ``` ``` upower -i /org/freedesktop/UPower/line_power_usci_source_psy_USBC000o003: native-path: (null) power supply: no updated: Wed 31 Dec 1969 07:00:00 PM EST (1695343863 seconds ago) has history: no has statistics: no unknown warning-level: unknown battery-level: unknown percentage: 0% (should b ``` ``` upower -i /org/freedesktop/UPower/devices/battery_BAT0: native-path: BAT0 power supply: yes updated: Thu 21 Sep 2023 08:48:08 PM EDT (14 seconds ago) has history: yes has statistics: yes battery present: yes rechargeable: yes state: charging warning-level: none energy: 0 Wh energy-empty: 0 Wh energy-full: 0 Wh energy-full-design: 0 Wh energy-rate: 0 W charge-cycles: N/A percentage: 0% capacity: 100% icon-name: 'battery-caution-charging-symbolic' ```journalctl
``` Sep 21 20:40:38 REDACTED upowerd[1348]: no valid voltage value found for device /sys/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/device:1e/PNP0C09:00/PNP0C0A:00/power_supply/BAT0, assuming 10V ```Let me know if you need further information to diagnose this issue.
Thank you.