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fwupd / firmware-lenovo

Missing firmware for Lenovo Thinkpad hardware
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Battery capacity reported as 0% after firmware upgrade on ThinkPad X13 Gen 1 #454

Open Shunpoco opened 2 months ago

Shunpoco commented 2 months ago

I also reported at #329, but opened this issue for easy to find this issue for Gen 1.

Hi teams,

I'm using ThinkPad X 13 Gen 1 AMD (20UF), and I had the issue described in the title. After upgrading its firmware,

Here is the all of the information when I ran fwupdmgr get-devices:

$ fwupdmgr get-devices
20UFS0KE00
│
├─Integrated Camera:
│     Device ID:          54f0d9041b6c5438c7ff825f5139559c5ca1b222
│     Current version:    59.18
│     Vendor:             Chicony Electronics Co.,Ltd. (USB:0x04F2)
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUIDs:              17d214a8-3e31-5f50-94b5-45bf35278459
│                         f8d483f9-9284-51b6-9363-7e6d59c40a97
│     Device Flags:       • Updatable
│   
├─Ryzen 5 PRO 4650U with Radeon Graphics:
│     Device ID:          4bde70ba4e39b28f9eab1628f9dd6e6244c03027
│     Vendor:             AMD
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUIDs:              b9a2dd81-159e-5537-a7db-e7101d164d3f
│                         997104da-ec11-5e04-9d94-ac5501fbf609
│                         1f2e0c2f-e078-5fcb-a8de-f78eff9a470a
│                         5fd5eb41-dd4a-5742-8448-861eaaa61cf8
│     Device Flags:       • Internal device
│   
├─System Firmware:
│ │   Device ID:          a45df35ac0e948ee180fe216a5f703f32dda163f
│ │   Summary:            UEFI ESRT device
│ │   Current version:    0.1.39
│ │   Vendor:             Lenovo (DMI:LENOVO)
│ │   Update State:       Success
│ │   Update Error:       Cannot install update when system battery is not at least 25%
│ │   GUIDs:              428ba8ba-40c8-4446-8d7a-394d6c28b26a
│ │                       230c8b18-8d9b-53ec-838b-6cfc0383493a
│ │   Device Flags:       • Internal device
│ │                       • System requires external power source
│ │                       • Supported on remote server
│ │                       • Needs a reboot after installation
│ │                       • Cryptographic hash verification is available
│ │                       • Device is usable for the duration of the update
│ │                       • Updatable
│ │ 
│ └─UEFI dbx:
│       Device ID:        362301da643102b9f38477387e2193e57abaa590
│       Summary:          UEFI revocation database
│       Current version:  312
│       Minimum Version:  312
│       Vendor:           UEFI:Linux Foundation
│       Install Duration: 1 second
│       Update Error:     Cannot install update when system battery is not at least 25%
│       GUIDs:            14503b3d-73ce-5d06-8137-77c68972a341
│                         5971a208-da00-5fce-b5f5-1234342f9cf7
│                         c6682ade-b5ec-57c4-b687-676351208742
│                         f8ba2887-9411-5c36-9cee-88995bb39731
│       Device Flags:     • Internal device
│                         • Needs a reboot after installation
│                         • Updatable
│                         • Only version upgrades are allowed
│                         • Signed Payload
│     
├─TPM:
│     Device ID:          c6a80ac3a22083423992a3cb15018989f37834d6
│     Current version:    1.257.0.0
│     Vendor:             ST Microelectronics (TPM:STM)
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUIDs:              ff71992e-52f7-5eea-94ef-883e56e034c6
│                         84df3581-f896-54d2-bd1a-372602f04c32
│                         bfaed10a-bbc1-525b-a329-35da2f63e918
│                         70b7b833-7e1a-550a-a291-b94a12d0f319
│                         06f005e9-cb62-5d1a-82d9-13c534c53c48
│     Device Flags:       • Internal device
│   
├─UEFI Device Firmware:
│     Device ID:          349bb341230b1a86e5effe7dfe4337e1590227bd
│     Summary:            UEFI ESRT device
│     Current version:    1057227777
│     Vendor:             DMI:LENOVO
│     Update State:       Success
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUID:               83e0eecb-29be-468c-ba06-0b011e9d2d74
│     Device Flags:       • Internal device
│                         • System requires external power source
│                         • Needs a reboot after installation
│                         • Device is usable for the duration of the update
│                         • Updatable
│   
├─UEFI Device Firmware:
│     Device ID:          2292ae5236790b47884e37cf162dcf23bfcd1c60
│     Summary:            UEFI ESRT device
│     Current version:    65575
│     Minimum Version:    65575
│     Vendor:             DMI:LENOVO
│     Update State:       Success
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUID:               4bea12df-56e3-4cdb-97dd-f133768c9051
│     Device Flags:       • Internal device
│                         • System requires external power source
│                         • Needs a reboot after installation
│                         • Device is usable for the duration of the update
│                         • Updatable
│   
├─UEFI Device Firmware:
│     Device ID:          f95c9218acd12697af946874bfe4239587209232
│     Summary:            UEFI ESRT device
│     Current version:    65793
│     Minimum Version:    65793
│     Vendor:             DMI:LENOVO
│     Update State:       Success
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUID:               f7476d9b-7b01-4850-b255-0cc5227cdae6
│     Device Flags:       • Internal device
│                         • System requires external power source
│                         • Needs a reboot after installation
│                         • Device is usable for the duration of the update
│                         • Updatable
│   
├─UEFI Device Firmware:
│     Device ID:          d96de5c124b60ed6241ebcb6bb2c839cb5580786
│     Summary:            UEFI ESRT device
│     Current version:    22808
│     Minimum Version:    1
│     Vendor:             DMI:LENOVO
│     Update State:       Success
│     Update Error:       Cannot install update when system battery is not at least 25%
│     GUID:               ae4cd32d-732f-4170-a8f5-8cb4c5c4d0b8
│     Device Flags:       • Internal device
│                         • System requires external power source
│                         • Needs a reboot after installation
│                         • Device is usable for the duration of the update
│                         • Updatable
│   
└─UMIS RPJTJ256MEE1OWX:
      Device ID:          71b677ca0f1bc2c5b804fa1d59e52064ce589293
      Summary:            NVM Express solid state drive
      Current version:    2.1C0628
      Vendor:             Union Memory (Shenzhen) (NVME:0x1CC4)
      Update Error:       Cannot install update when system battery is not at least 25%
      GUIDs:              0317581b-58d7-52b1-8ad7-6983aa66d3db
                          56c329eb-587d-5325-a46b-ce9be3cc1d37
                          66bde5bc-c9c2-562f-8ac0-45e1019e2578
                          0e5096da-b17e-5128-bce0-83f4b6773c4d
                          83f5c44e-578a-5a7a-8755-6e99234be8ba
      Device Flags:       • Internal device
                          • System requires external power source
                          • Needs a reboot after installation
                          • Device is usable for the duration of the update
                          • Updatable
mrhpearson commented 2 months ago

For my reference: Tracking this issue with internal ticket LO-3154

mrhpearson commented 2 months ago

Did you update the battery FW? I checked with the FW team and there were battery FW update failure issues and the update got pulled (back last year - I checked and the FW is not in the stable channel so shouldn't be accessible).

For getting your system running - you need to check with the Lenovo support team to get your system fixed - hopefully that goes smoothly.

mrhpearson commented 2 months ago

Confirmed the battery FW update was pulled as it caused issues if three updates in a row failed. Please check with Lenovo support team on getting the system fixed. If you can let me know where the update came from that would be appreciated.

Shunpoco commented 2 months ago

@mrhpearson Thanks!

If you can let me know where the update came from that would be appreciated.

I'm sorry, but I got this issue last year (and since then, I'm always using my ThinkPad with a charger), and I forgot how I did my update at that time.

I will contact to Lenovo support team, but how can I contact them? In addition, although the hardware warranty was already expired last year, can I post this issue?

mrhpearson commented 2 months ago

I think you need to go through https://pcsupport.lenovo.com/us/en/contact-us and once you put in the serial number it gives you options?