fxcmpy.ServerError: Can not connect to FXCM Server

[nadeeja9]

Cannot connect to the server .

Tested with a plain vanilla sample code.

I have tried with previously working instances.

Appreciate your help.

[FXCMAPI]

Dear client

Does your code or token worked ever before? What is the error logs or screen shot?

For demo account, please provide demo token for further investigation

Best regards Lei

CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage.

76.31% of retail investor accounts lose money when trading CFDs with this provider.

You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

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The FXCM Group is headquartered at 20 Gresham Street, 4th Floor, London EC2V 7JE, United Kingdom. Forex Capital Markets Limited (“FXCM LTD”) is authorised and regulated in the UK by the Financial Conduct Authority. Registration number 217689. Registered in England and Wales with Companies House company number 04072877. FXCM Australia Pty. Limited (“FXCM AU”) is regulated by the Australian Securities and Investments Commission, AFSL 309763. FXCM AU ACN: 121934432. The information provided by FXCM AU is intended for residents of Australia and is not directed at any person in any country or jurisdiction where such distribution or use would be contrary to local law or regulation. Please read the full Terms and Conditionshttps://www.fxcm.com/au/legal/terms-conditions/. FXCM South Africa (PTY) Ltd is an authorized Financial Services Provider and is regulated by the Financial Sector Conduct Authority under FSP No 46534. FXCM Markets Limited ("FXCM Markets") is incorporated in Bermuda as an operating subsidiary within the FXCM group. FXCM Markets is not required to hold any financial services license or authorization in Bermuda to offer its products and services. FXCM Global Services, LLC is an operating subsidiary within the FXCM Group. FXCM Global Services, LLC is not regulated and not subject to regulatory oversight. From: nadeeja9 @.> Sent: Wednesday, March 10, 2021 3:18 PM To: fxcm/3rd-party-oauth @.> Cc: Subscribed @.***> Subject: [fxcm/3rd-party-oauth] fxcmpy.ServerError: Can not connect to FXCM Server (#2)

Cannot connect to the server .

Tested with a plain vanilla sample code.

I have tried with previously working instances.

Appreciate your help.

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[nadeeja9]

HI Lei,

I had renewed my code yesterday.

Please find the demo account token 480e34dfd8bb3226987d9dbab067314e650b96af

I have tried the attached code:

[FXCM-ValentinMandev]

Hi,

Your token is working okay.

Can you please check your python-engineio version: import engineio print(engineio.__version__)

If it’s version 4, please downgrade to 3.9 python -m pip install python-engineio==3.9

If this doesn’t solve the problem you can also downgrade python-socketio to 4.4 or 4.6.1.

Best Regards, Valentin

[nadeeja9]

HI,

I Had:

The Python 3.8.5 Socketio version 5.1.0

This does not work.

I have now downgraded socketio to version 4.6.1 which worked.

Thanks for your help.