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g3ortega / chrometophone

Automatically exported from code.google.com/p/chrometophone
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Unable to establish connection to a GApp account #120

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
Please answer the questions about build version and network, will save
developers a lot of time !

What steps will reproduce the problem?
1. Have a Google App Account
2. Configure chrome extension
3. Try to configure android application

What is the expected output? 
Registration sucessfull

What do you see instead?
"Unable to establish connection"

What version of the android, in Settings -> About phone -> Build number (
ex. FRFxx ) ? If less than FRF50 - see the FAQ.
FRF91 (CyanogenMod 6.0.0-N1-RC1

Is the phone using WiFi or mobile network when problem occurs ? If Wifi,
are you behind a firewall that blocks outgoing connections ?

WiFi and 3G

Can you open "Gmail" application ? Do you see new messages without hitting
'refresh' ?
Yes, Yes

Can you open "Talk" application ? Do you see incoming chats ?
Yes

Please provide any additional information below.

I get this on the logcat:

W/DeviceRegistrar(13515): Registration error 400

Original issue reported on code.google.com by r3...@r3pek.org on 14 Jul 2010 at 6:24

GoogleCodeExporter commented 9 years ago 
I too have this same problem with my GAFYD / GApp account.

I have the exact same setup as above too !

Original comment by metse...@ymail.com on 14 Jul 2010 at 8:41

GoogleCodeExporter commented 9 years ago 
Same issue here, using CM 6.0.0 RC1 on the Dream, not that I am sure that this 
makes any difference to the way that the thing attempts authentication.  All 
other Google apps work on the device, including the Market, Maps/Navigation, 
GMail, and so forth, so it's not a problem with the credentials on my account.

Original comment by mike%tra...@gtempaccount.com on 14 Jul 2010 at 10:08

GoogleCodeExporter commented 9 years ago 
Setup instructsions specifically mention Google Apps are not supported:
http://code.google.com/p/chrometophone/wiki/SetupInstructions

Original comment by roger.warwick@hotmail.com on 15 Jul 2010 at 9:40

GoogleCodeExporter commented 9 years ago 
True, but that doesn't make this issue invalid. It should support GApps 
accounts 'cause they are Google Accounts.

Original comment by r3...@r3pek.org on 15 Jul 2010 at 3:52

GoogleCodeExporter commented 9 years ago 
That's understood, roger@gomadrid.com, but that doesn't make it any less of a 
defect.  Support for GAFYD is something that many applications have support 
for, and it's not technically difficult to do—and for that matter, it makes 
this whole thing useless for those of us that exclusively use GAFYD for one 
reason or another.

I can understand why it wouldn't generally work for any sort of system, but 
GAFYD is still run by Google, and should still work.

Original comment by mike%tra...@gtempaccount.com on 15 Jul 2010 at 3:53

GoogleCodeExporter commented 9 years ago 
I also agree, surely GAFYD should be compatible across the Google products. 
This issue however is still evident when trying to purchase apps from the 
Market, you simply can't do it because it doesn't recognise the GAFYD email!!

Original comment by metse...@ymail.com on 15 Jul 2010 at 4:04

GoogleCodeExporter commented 9 years ago 
I've improved the error message to state clearly that Google Apps accounts are 
not supported. They will be in the future (when core infrastructure supports 
them) but don't have a specific time.

Original comment by burke.da...@gmail.com on 31 Jul 2010 at 8:50

GoogleCodeExporter commented 9 years ago 
great, this app is useless to me without being able to support gapp accounts 
since when i log into google voice on my computer it logs me out of my 
chrometophone gmail account

Original comment by mrono.mr...@gmail.com on 2 Aug 2010 at 8:12

GoogleCodeExporter commented 9 years ago 
Absolutly must have. Really bad ad for Google Apps :-S

Original comment by ada...@gmail.com on 2 Aug 2010 at 8:33

GoogleCodeExporter commented 9 years ago 
Is there any plan for adding support for Google apps accounts?

Original comment by greppade...@googlemail.com on 3 Aug 2010 at 9:07

GoogleCodeExporter commented 9 years ago 
I have Google apps and i just installed a gmail account to in the phone and it 
worked perfect.

But i still want it to be able to use google apps so i can trash my gmail :)

Otherwise i love this app :)

Original comment by col...@gmail.com on 3 Aug 2010 at 4:33

GoogleCodeExporter commented 9 years ago 
Issue 146 has been merged into this issue.

Original comment by aml...@gmail.com on 4 Aug 2010 at 7:16

GoogleCodeExporter commented 9 years ago 
Google Voice works if you create a regular google account with the same 
user@domain as your GAFYD account user@domain.  I'm assuming this must use some 
other means of authentication/communication.  Google Voice lets you put in a 
user/pass rather than using sync accounts.  Possible solution?  Dunno.

Original comment by matthewm...@gmail.com on 4 Aug 2010 at 1:49

GoogleCodeExporter commented 9 years ago 
Issue 149 has been merged into this issue.

Original comment by patrick....@gmail.com on 4 Aug 2010 at 3:42

GoogleCodeExporter commented 9 years ago 
I have the same problem! When can we expect an update?

Original comment by andre.vo...@gmail.com on 13 Aug 2010 at 4:56

GoogleCodeExporter commented 9 years ago 
The timeline is not within this projects control, it depends on an upgrade to 
the AppEngine

Original comment by patrick....@gmail.com on 13 Aug 2010 at 9:09

GoogleCodeExporter commented 9 years ago 
This is absolutely critical for me to use this app. Otherwise, this app is 
useless to everyone at my company.

Original comment by ben%benl...@gtempaccount.com on 13 Aug 2010 at 3:40

GoogleCodeExporter commented 9 years ago 
I have the same problem before, but it works now with my Google apps account.

Pls try again!

Original comment by KevinOKW...@gmail.com on 15 Aug 2010 at 2:26

GoogleCodeExporter commented 9 years ago 
@KevinOKWong, are you sure? I've tried again and it definitely does NOT work.

Original comment by metse...@ymail.com on 15 Aug 2010 at 8:45

GoogleCodeExporter commented 9 years ago 
I've just tested again, it worked.

One week before, I couldn't even able to connect to Chrometophone server from 
my Nexus One when I was using a Google apps account, then I registered a Gmail 
account and tried again, it successfully connected.  Today, I disconnected 
Chrometophone server from my Nexus One, and signed in/connected using the 
original Google apps account again at both my PC and Nexus one, it worked.

Strange!

Original comment by KevinOKW...@gmail.com on 15 Aug 2010 at 11:31

GoogleCodeExporter commented 9 years ago 
Confirmed. My GAFYD account worked fine.

Original comment by 4braham on 15 Aug 2010 at 7:41

GoogleCodeExporter commented 9 years ago 
I have 4 google apps account on my phone.. it only worked with one. my 
"GoogleAccount@<mydomain.com>" account... worked on both ends and tested ok. I 
have a @gmail.com account I set up just for these functions and this version 
force closes every time it tries to access that account. That is the same 
account I used on earlier versions... Just for kicks I thought I'd try my other 
accounts and B-I-N-G-O the one apps account worked (other 3 did not) WTF?

Original comment by GoogleAc...@Air-Gen.com on 15 Aug 2010 at 7:43

GoogleCodeExporter commented 9 years ago 
My Google Apps account doesnt' work :-(

Original comment by bohuslav...@gtempaccount.com on 15 Aug 2010 at 7:47

GoogleCodeExporter commented 9 years ago 
It would be nice to try to understand what type of accounts does work. Like 
type of account (free/enterprise/education) and extra apps associated with the 
domain.

I have 2 accounts and none work (Free/nothing extra)

Original comment by claudia....@gmail.com on 15 Aug 2010 at 11:28

GoogleCodeExporter commented 9 years ago 
If it ends in @gmail.com .. it should work... if it ends in anything else... it 
wont.

Original comment by kiall%ma...@gtempaccount.com on 15 Aug 2010 at 11:33

GoogleCodeExporter commented 9 years ago 
I'm running Google Apps Standard Edition on @abrah.am and it worked just fine 
to register on the phone, with the extension and to send a URL to the phone.

Original comment by 4braham on 15 Aug 2010 at 11:39

GoogleCodeExporter commented 9 years ago 
Google Apps accounts are NOT supported. This is stated clearly in the installer.
It is a known issue however it is out of the control of this project at the 
moment to resolve.
Only Gmail accounts work with Chrome To Phone

Original comment by patrick....@gmail.com on 16 Aug 2010 at 9:38

GoogleCodeExporter commented 9 years ago 
OK, for you dense people who "KNOW" google apps accounts don't work. SOME OF 
THEM DO!

NOT SUPPORTED and NOT WORKING are also two different things. 

"Only Gmail accounts work with Chrome to Phone" is a FALSE statement.

My account that works is in the same domain as other accounts that don't. My 
google apps account for that domain is relatively new, after they stopped 
allowing the old start page. It is a free account. My primary email address at 
that domain does not work, but the account I set up to buy my nexus one 
"GoogleAccount@<mydomain>.com" does work. It has that capitalization, and is a 
.com.

Original comment by GoogleAc...@Air-Gen.com on 16 Aug 2010 at 3:07

GoogleCodeExporter commented 9 years ago 
Interesting detail about the account that works. It is not an actual email 
alias. it is forwarded to another email account through the * function. I only 
use it to log into google services.

Original comment by GoogleAc...@Air-Gen.com on 16 Aug 2010 at 3:25

GoogleCodeExporter commented 9 years ago 
It just clicked why my Google Apps account works. Because it is also a 
considered a Google Account.

http://www.google.com/support/accounts/bin/answer.py?hl=en&answer=182174

Original comment by 4braham on 16 Aug 2010 at 3:55

GoogleCodeExporter commented 9 years ago 
BINGO. That explains my account. i had to set that account up because trying to 
use one of my primary emails would have resulted in a loss of services by 
converting it to a "google account".

Original comment by GoogleAc...@Air-Gen.com on 16 Aug 2010 at 4:49

GoogleCodeExporter commented 9 years ago 
This is correct - some google apps domains do work. The correct statement is 
"Only Gmail accounts are officially supported by chrometophone". 

As you can see in the code, the chrome extension and the android app are using 
the account to login to the app engine application. App engine doesn't support 
google apps accounts (except those converted to the new system for testing). 

Maybe we can make a code change and allow registration without account/password 
- for example the appengine side could generate a random token which could be 
displayed on the android app ( like the hash of the registration token), and 
than entered on the chrome extension. There is some potential for abuse ( DOS, 
etc ), but it could work until all google apps accounts are converted. 

Opinions ?

Original comment by cos...@google.com on 16 Aug 2010 at 5:21

GoogleCodeExporter commented 9 years ago 
Issue 203 has been merged into this issue.

Original comment by aml...@gmail.com on 7 Sep 2010 at 7:46

GoogleCodeExporter commented 9 years ago 
http://googleenterprise.blogspot.com/2010/09/early-adopters-transition-to-new.ht
ml

I'm marking this as fixed - it requires domains to transition to the new system.

Please re-open the bug if your domain migrated and it still doesn't work.

Original comment by costin on 9 Sep 2010 at 6:01

GoogleCodeExporter commented 9 years ago 
It's funny, but my account just just migrated and it still says that Google 
Apps are not supported.

Original comment by r3...@r3pek.org on 9 Sep 2010 at 7:05

GoogleCodeExporter commented 9 years ago 
Chrome to phone login in browser is possible, phone says it's not possible
to login with Apps...

Op 2010 9 9 21:05 schreef <chrometophone@googlecode.com> het volgende:

connection

Google

Original comment by wwwou...@gmail.com on 9 Sep 2010 at 7:23

GoogleCodeExporter commented 9 years ago 
After one day of the account being a "Google Account", i still can't setup 
chrome2phone on the phone. Maybe some caching problems? Really don't know, but 
something's wrong here.

Original comment by r3...@r3pek.org on 10 Sep 2010 at 3:41

GoogleCodeExporter commented 9 years ago 
Details please, hard to debug something with "something is wrong here". 

Please note that if you want to use picassa, google voice etc after migrating 
your account to the new "Google Account" (from "Hosted Account") - you will 
need to remove the hosted account and add it back again, currently the phone 
won't detect the change. C2P doesn't have this problem - since it's asking for 
HOSTED_OR_GOOGLE when listing accounts.

Original comment by costin on 11 Sep 2010 at 12:27

GoogleCodeExporter commented 9 years ago 
All I can say is something is wrong, I don't have any other infor to tell you. 
(I'm a dev myself and I know this hurts :P )
The app doesn't produce any log in logcat (only Google Apps accounts not 
supported is shown on the aplication).
All I can say to you is that picasa sync was automaticaly enabled after a 
reboot, so the phone already knows it is a google account. it's just c2p that 
doesn't detect it as such. If I can help in any other way just tell me how that 
i'm glad to help.

Original comment by r3...@r3pek.org on 11 Sep 2010 at 12:47

GoogleCodeExporter commented 9 years ago 
Issue 226 has been merged into this issue.

Original comment by aml...@gmail.com on 9 Oct 2010 at 9:24

GoogleCodeExporter commented 9 years ago 
Issue 247 has been merged into this issue.

Original comment by aml...@gmail.com on 18 Nov 2010 at 3:47