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gabrielecirulli / 2048

The source code for 2048
https://play2048.co
MIT License
12.26k stars 17.01k forks source link

Still seeing ads after paying to remove #338

Open dominicbarnes opened 9 years ago

dominicbarnes commented 9 years ago

I believe I paid to remove ads, as the button to do so has disappeared from the main screen. However, I still see ads while playing the game.

gabrielecirulli commented 9 years ago

I'm sorry to hear that. Could you please try to reinstall the application and restore your purchase, and check if ads get hidden correctly?

dominicbarnes commented 9 years ago

I've tried a couple of times now with no luck. The "Remove Ads" button flashes on the screen right after loading and then disappearing.

Are there any specific details I can offer you that would make this easier to debug? I'm using the Android version of the app.

dominicbarnes commented 9 years ago

Any ideas what could be the issue @gabrielecirulli ?

gabrielecirulli commented 9 years ago

Did you happen to clear your safari cookies?

cafink commented 8 years ago

I also have the Android app, and I don't believe I ever paid for ads to be removed, but I have the exact same experience: an "ad-free" button appears on the title screen only for a moment, then just disappears. I actually had to close and re-open the app several times in order to figure out what the button even says, because it disappears so quickly.

When playing the game, I see ads. Am I supposed to have the option to remove them?