Closed dougwaldron closed 6 years ago
Comment from Sean Taylor, 11/22/2017:
I guess I wasn’t paying enough attention when the new CTS was released, but what happened to the Time to Closure Report that used to be in CTS? I didn’t think we agreed to remove any reports in the new system, and certainly not that one. I use that at the end of every month to report to upper management.
by 557058:64b0cf35-1c06-4e6d-aac4-6d8e6a3aca41
Info from Sean:
I use the report at the end of each month to include in my monthly report to upper management to report on the average length of time it takes to close out complaints assigned to the Air Branch. The report showed the “time to closure” for each complaint approved/closed during a time span specified by the searcher. I would then manually determine the average. Because we don’t get that many, this isn’t too difficult. If we were to get dozens of complaints, it would be nice for the report to automatically calculate that average.
by 557058:64b0cf35-1c06-4e6d-aac4-6d8e6a3aca41
Doug Waldron mentioned this issue in a commit of ga-epd-it/complaint-tracking:
'Add Report: Time to Closure by Staff'
by 557058:69608212-b764-4434-86ee-a573217c2d6e
Doug Waldron mentioned this issue in a commit of ga-epd-it/complaint-tracking:
'Merge branch 'CTS-260' into QA'
by 557058:69608212-b764-4434-86ee-a573217c2d6e
Doug Waldron mentioned this issue in a commit of ga-epd-it/complaint-tracking:
'Add Report: Time to Closure by Staff'
by 557058:69608212-b764-4434-86ee-a573217c2d6e
Need to change form so dates are required and must be in correct order.
by 557058:64b0cf35-1c06-4e6d-aac4-6d8e6a3aca41
Sent to Sean Taylor for UAT
by 557058:64b0cf35-1c06-4e6d-aac4-6d8e6a3aca41
Doug Waldron mentioned this issue in a commit of ga-epd-it/complaint-tracking:
'Add Report: Time to Closure by Staff'
by 557058:69608212-b764-4434-86ee-a573217c2d6e
Imported from JIRA: [CTS-260] Create report: "Time to Closure by Staff" (original by Douglas Waldron)