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Preferences screen displays when UnArchiver is used. #583

Open GoogleCodeExporter opened 9 years ago

GoogleCodeExporter commented 9 years ago 
The UnArchiver's preference screen opens each time the program is tasked.

Have attempted a variety of corrective measures such as uninstall/reinstall, 
conflicting file search, et. al.

Running an IMac, 6 GB memory,  2GHz Intel Core Duo

Original issue reported on code.google.com by CHovey...@gmail.com on 23 Nov 2012 at 8:42

GoogleCodeExporter commented 9 years ago 
Help!!!

Original comment by CHovey...@gmail.com on 23 Nov 2012 at 8:43

GoogleCodeExporter commented 9 years ago 
Others have reported this, but I can not reproduce it.

Can you test it on another machine and see if it doesn't work? Can you figure 
out if there is some other program you have installed that might cause problems?

Also, can you post any output in Console.app?

Original comment by paracel...@gmail.com on 23 Nov 2012 at 10:53

GoogleCodeExporter commented 9 years ago 
I've had to remove it from my system as it's completely unusable in 10.8.2.  
This has been occurring for some time now but I'm not seeing a lot of movement 
towards a fix.

What can I do to help?

Original comment by mrf064 on 23 Nov 2012 at 6:30

GoogleCodeExporter commented 9 years ago 
What do you mean by "some time"?

Original comment by paracel...@gmail.com on 23 Nov 2012 at 7:09

GoogleCodeExporter commented 9 years ago 
New install on 10.8.1 on a 13" rMBP and I'm getting this issue

Original comment by swro...@gmail.com on 29 Nov 2012 at 9:28

GoogleCodeExporter commented 9 years ago 
Again: As I can't reproduce this, I need more information. I can't do anything 
otherwise.

Please test on other machines if you can, to see if you can get it to happen on 
some machine and not another.

Also, post any output from Console.app.

Original comment by paracel...@gmail.com on 29 Nov 2012 at 9:32

GoogleCodeExporter commented 9 years ago 
What should I look for in Console? I searched for unarchiver and there is 
nothing in there.

Original comment by swro...@gmail.com on 29 Nov 2012 at 9:36

GoogleCodeExporter commented 9 years ago 
Try leaving it open while starting up The Unarchiver and testing, and see if 
anything new appears.

Original comment by paracel...@gmail.com on 29 Nov 2012 at 9:48

GoogleCodeExporter commented 9 years ago 
Nothing

Original comment by swro...@gmail.com on 29 Nov 2012 at 9:57

GoogleCodeExporter commented 9 years ago 
Can you think of any software you have installed that messes with other 
programs in any way, and in that case, can you try disabling it?

Also, do you have a second machine you can test on?

Original comment by paracel...@gmail.com on 29 Nov 2012 at 10:08

GoogleCodeExporter commented 9 years ago 
Hello,

same problem here for the last 2 updates. I'm also running 10.8.2 on a MacPro...

Each time a drop an archive onto the dock icon the preferences screen opens but 
the archive is not unpacked.
CMD-O on the archive does work.
I left the console open and dragged a zip file to the dock icon, no messages 
were displayed.

Removed the app and then reinstalled it from scratch, nothing changed.

Original comment by alex.wei...@technolink.lu on 30 Nov 2012 at 7:55

GoogleCodeExporter commented 9 years ago 
Issue 592 has been merged into this issue.

Original comment by paracel...@gmail.com on 30 Nov 2012 at 10:11

GoogleCodeExporter commented 9 years ago 
Again, what I really need is for someone to figure out what triggers this. As 
it does not happen on all machines, there must be something that causes it only 
on some machines.

If you have other machines, PLEASE test on them, to see if you can find one 
where it doesn't happen. Then, try to figure out what the difference between 
machines is.

Original comment by paracel...@gmail.com on 30 Nov 2012 at 10:31

GoogleCodeExporter commented 9 years ago 
Also, are any of you using Default Folder X, or anything like it?

Original comment by paracel...@gmail.com on 30 Nov 2012 at 12:22

GoogleCodeExporter commented 9 years ago 
Hello,

I'll try to help you and figure it out ... no Folder X. I could offer you a 
TeamViewer connection if you wanted to have a look at the problem. Maybe you 
have a "debug" version of the program we could try to run on my machine.

Original comment by alex.wei...@technolink.lu on 30 Nov 2012 at 1:30

GoogleCodeExporter commented 9 years ago 
Got it .... at least maybe :-)

I have Typinator running. When I shut it down, the unarchiving seems to work. 
With Typinator enabled, the unarchiving doesn't work?

Original comment by alex.wei...@technolink.lu on 30 Nov 2012 at 1:32

GoogleCodeExporter commented 9 years ago 
Oh, that sounds like a nice hint. Can anyone else confirm if they are or are 
not running Typinator?

Original comment by paracel...@gmail.com on 30 Nov 2012 at 2:28

GoogleCodeExporter commented 9 years ago 
Yes, I can confirm this. Had the same problem (double click on .zip instead of 
drag-on-dock).
Now, I quit Typinator and Unarchiver just worked as it should.

Original comment by andreasm...@gmail.com on 30 Nov 2012 at 4:26

GoogleCodeExporter commented 9 years ago 
I just installed Typinator myself, and now I can reproduce the problem.

I will investigate if there is any way to work around this, but in either case, 
I suggest people report this problem to the makers of Typinator directly, as it 
is definitely a bug in their program.

Original comment by paracel...@gmail.com on 30 Nov 2012 at 4:28

GoogleCodeExporter commented 9 years ago 
Typinator is it!

Original comment by swro...@gmail.com on 30 Nov 2012 at 9:19

GoogleCodeExporter commented 9 years ago 
Well, it's looking like Alex got it, then. Big thanks to him!

I've reported the issue to them, but I can't figure out quite what is going on 
from here so I don't think I can work around the problem, unless they have some 
ideas. I haven't heard from them yet. I guess I will just leave this issue open 
until they fix it, so other people can find this if they run into this problem.

Original comment by paracel...@gmail.com on 30 Nov 2012 at 9:33

GoogleCodeExporter commented 9 years ago 
Apparently the Typinator 5.4 beta 1 version works better. It seems to let The 
Unarchiver work under normal circumstances.

(It still fails for me when I run The Unarchiver in the debugger with 
breakpoints set for some reason, though, but that should not affect normal 
users. I don't know if there are any other situations that can still trigger 
the bug, though.)

Original comment by paracel...@gmail.com on 1 Dec 2012 at 1:24

GoogleCodeExporter commented 9 years ago 
Hello,

I also send an email to the authors of Typinator to confirm them the problem 
between the 2 applications...

Original comment by alex.wei...@technolink.lu on 1 Dec 2012 at 4:23

GoogleCodeExporter commented 9 years ago 
I do not have have Typinator installed and have this issue. However, looking at 
Console showed that it was a sandbox error caused by Default Folder. Upgrading 
to the newest Default Folder fixed the issue for me.

Original comment by daniel.j...@gmail.com on 2 Dec 2012 at 4:05

GoogleCodeExporter commented 9 years ago 
I don't have Typinator nor Default Folder installed, and I saw the bug.  My 
console output included:

12/11/12 10:59:50.938 AM Dock[416]: no information back from LS about running 
process
12/11/12 10:59:51.025 AM quicklookd[58243]: [QL] Can't get plugin bundle info 
at XTUM/ -- file://localhost/private/tmp/
12/11/12 10:59:51.306 AM quicklookd32[58248]: *** NSTask: Task create for path 
'/Library/QuickLook/BetterZipQL.qlgenerator/Contents/Resources/7z' failed: 22, 
"Invalid argument".  Terminating temporary process.
12/11/12 10:59:51.000 AM kernel[0]: exec of 
/Library/QuickLook/BetterZipQL.qlgenerator/Contents/Resources/7z denied since 
it was quarantined by The Unarchiver and created without user consent, 
qtn-flags was 0x00000007
12/11/12 10:59:55.878 AM ReportCrash[58249]: Saved crash report for 
quicklookd32[58248] version ??? to 
/Users/[xx]/Library/Logs/DiagnosticReports/quicklookd32_2012-12-11-105955_[xxxx]
.crash

I deleted BetterZipQL.qlgenerator and then got:

12/11/12 11:04:27.052 AM sandboxd[58428]: ([58427]) mdworker(58427) deny 
mach-lookup com.apple.ls.boxd
12/11/12 11:04:27.000 AM kernel[0]: Sandbox: sandboxd(58428) deny mach-lookup 
com.apple.coresymbolicationd
12/11/12 11:04:31.011 AM Mail[400]: An instance 0x7f9e2fb2c410 of class 
MessageViewingState was deallocated while key value observers were still 
registered with it. Observation info was leaked, and may even become mistakenly 
attached to some other object. Set a breakpoint on NSKVODeallocateBreak to stop 
here in the debugger. Here's the current observation info:
<NSKeyValueObservationInfo 0x7f9e2d45b300> (
<NSKeyValueObservance 0x7f9e30e01610: Observer: 0x7f9e30e01550, Key path: 
message.type, Options: <New: NO, Old: NO, Prior: YES> Context: 0x7f9e2f9801b0, 
Property: 0x7f9e321f1aa0>
<NSKeyValueObservance 0x7f9e31a28a60: Observer: 0x7f9e2d44b450, Key path: 
message.type, Options: <New: NO, Old: NO, Prior: YES> Context: 0x7f9e2f9801b0, 
Property: 0x7f9e321f1aa0>
<NSKeyValueObservance 0x7f9e31a3bbc0: Observer: 0x7f9e31a3baf0, Key path: 
message.type, Options: <New: NO, Old: NO, Prior: YES> Context: 0x7f9e2f9801b0, 
Property: 0x7f9e321f1aa0>
<NSKeyValueObservance 0x7f9e30e19270: Observer: 0x7f9e30e191a0, Key path: 
message.type, Options: <New: NO, Old: NO, Prior: YES> Context: 0x7f9e2f9801b0, 
Property: 0x7f9e321f1aa0>
)
12/11/12 11:04:33.828 AM Mail[400]: *** Assertion failure in 
-[EWSCreateEventReplyResponseOperation executeOperation], 
/SourceCache/Message/Message-1499/Message/EWS/Items/EWSCreateItemResponseOperati
on.m:37
EWS sent an unexpected quantify of create item replies: 2
(
    0   CoreMessage                         0x00007fff8729c8d7 -[MFAssertionHandler _handleFailureWithPreamble:description:arguments:] + 141
    1   CoreMessage                         0x00007fff8729c748 -[MFAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 215
    2   Message                             0x00007fff887621cc -[EWSCreateItemResponseOperation executeOperation] + 608
    3   Message                             0x00007fff88760063 -[EWSCreateEventReplyResponseOperation executeOperation] + 78
    4   CoreMessage                         0x00007fff872b7f10 -[MonitoredOperation main] + 219
    5   Foundation                          0x00007fff90fc4986 -[__NSOperationInternal start] + 684
    6   Foundation                          0x00007fff90fcc1a1 __block_global_6 + 129
    7   libdispatch.dylib                   0x00007fff90127f01 _dispatch_call_block_and_release + 15
    8   libdispatch.dylib                   0x00007fff901240b6 _dispatch_client_callout + 8
    9   libdispatch.dylib                   0x00007fff901251fa _dispatch_worker_thread2 + 304
    10  libsystem_c.dylib                   0x00007fff92030cab _pthread_wqthread + 404
    11  libsystem_c.dylib                   0x00007fff9201b171 start_wqthread + 13
)
12/11/12 11:04:36.130 AM Finder[418]: [QL] Can't get plugin bundle info at 
XTUM/ -- file://localhost/
12/11/12 11:04:46.674 AM Dock[416]: no information back from LS about running 
process

Since then it seems to work.  I've added the logs just in case they help figure 
out the issue.

Original comment by gilea...@gmail.com on 11 Dec 2012 at 6:13

GoogleCodeExporter commented 9 years ago 
Those messages all seem to be different apps than The Unarchiver, though, so 
it's a bit mysterious that actually removing that qlgenerator would work. But 
if it really did work, that's good, I suppose.

Original comment by paracel...@gmail.com on 11 Dec 2012 at 6:51

GoogleCodeExporter commented 9 years ago 
I had the same issue on 10.8.2 on a MacBook Pro retina.

As for my machine, I finally reached the conclusion that SwitchResX's daemon 
triggered this.

If SwitchResX's daemon is running, this issue will happen.

Original comment by kanetomo...@gmail.com on 3 Jan 2013 at 3:06

GoogleCodeExporter commented 9 years ago 
SwitchResX ver 4.3.3 does not  trigger this issue, but older version does.

Original comment by kanetomo...@gmail.com on 3 Jan 2013 at 5:27

GoogleCodeExporter commented 9 years ago 
Good to know.

Original comment by paracel...@gmail.com on 3 Jan 2013 at 5:30

GoogleCodeExporter commented 9 years ago 
Sorry to bring bad news: I don't have either SwitchResX or DefaultFolder 
installed… but I keep seeing the preference dialog whenever I double click 
on an archive in the Finder, and the archive is never uncompressed.

I have the latest Mac App Store version, and system 10.8.2.

Original comment by sebastie...@gmail.com on 19 Feb 2013 at 10:42

GoogleCodeExporter commented 9 years ago 
Then it is probably some other program that is messing with other apps. Try toi 
go through what you have installed and see if you can figure out what.

Original comment by paracel...@gmail.com on 19 Feb 2013 at 11:36

GoogleCodeExporter commented 9 years ago 
Hi, thanks for your answer :)

The problem is that the Console doesn't show any error or stacktrace that might 
point to the faulty app. Can you give me some advice to find the app that 
causes the problem?

Original comment by sebastie...@gmail.com on 19 Feb 2013 at 1:47

GoogleCodeExporter commented 9 years ago 
Not really. You just have to figure out what app you are using that hooks into 
other apps and modifies their behavior somehow.

Original comment by paracel...@gmail.com on 19 Feb 2013 at 1:55

GoogleCodeExporter commented 9 years ago 
I've found it: it's the "Petit Pro Lexis", a french grammar corrector…

I'll contact the devs of that tool to let them know. Do you have any info that 
I could give them to make them understand the problem?

Original comment by sebastie...@gmail.com on 19 Feb 2013 at 4:27

GoogleCodeExporter commented 9 years ago 
No, but I know the Typinator authors tracked it down and fixed it, so they 
might be able to help.

Original comment by paracel...@gmail.com on 19 Feb 2013 at 4:31

GoogleCodeExporter commented 9 years ago 
ok thanks

Original comment by sebastie...@gmail.com on 19 Feb 2013 at 4:34

GoogleCodeExporter commented 9 years ago 
Issue 647 has been merged into this issue.

Original comment by paracel...@gmail.com on 18 Mar 2013 at 11:41

GoogleCodeExporter commented 9 years ago 
I'm having the same problem with v3.8. (I had it in v3.7 too, but 3.8 was on 
the way, so waited to see if that made a difference). When I run Unarchiver, 
the preferences screen appears.
The unarchive process itself works fine, so for day-to-day I don't really mind 
this, but I'm trying to use Applescript to un-archive multiple files and this 
is forcing me to manually quit Unarchiver each time. 
Seeing the earlier posts, I've quit/disabled everything else that I can, but no 
joy.  Any suggestions?

Original comment by john.tam...@gmail.com on 20 Jul 2013 at 2:07

GoogleCodeExporter commented 9 years ago 
That is not the same problem, and that sounds like the program working as 
expected. Just starting the program is supposed to open the preferences.

Original comment by paracel...@gmail.com on 20 Jul 2013 at 9:12

GoogleCodeExporter commented 9 years ago 
Issue 722 has been merged into this issue.

Original comment by paracel...@gmail.com on 8 Dec 2013 at 9:30

GoogleCodeExporter commented 9 years ago 
Issue 722 has been merged into this issue.

Original comment by paracel...@gmail.com on 9 Dec 2013 at 10:11

GoogleCodeExporter commented 9 years ago 
Issue 722 has been merged into this issue.

Original comment by paracel...@gmail.com on 9 Dec 2013 at 3:53

GoogleCodeExporter commented 9 years ago 
Issue 728 has been merged into this issue.

Original comment by paracel...@gmail.com on 28 Jan 2014 at 11:28

GoogleCodeExporter commented 9 years ago 
My conflicting program was Elite Keylogger.  Uninstalling and restarting seems 
to have cleared up most issues.  Now the only remaining problem is unarchiver 
seems to not always have permission to the folder being extracted to.

Original comment by mcdaniel...@gmail.com on 29 Jan 2014 at 5:51

GoogleCodeExporter commented 9 years ago 
Can conform Elite Keylogger produced the same issue. After completely removing 
Elite Keylogger, The Unarchiver worked as expected again

Original comment by clipsubm...@gmail.com on 26 Feb 2014 at 1:17

GoogleCodeExporter commented 9 years ago 
Issue 780 has been merged into this issue.

Original comment by paracel...@gmail.com on 21 Oct 2014 at 10:34

GoogleCodeExporter commented 9 years ago 
Issue 785 has been merged into this issue.

Original comment by paracel...@gmail.com on 31 Oct 2014 at 10:22

GoogleCodeExporter commented 9 years ago 
Just to add to the list - the program "Smart Scroll" was causing the issue for 
me.

Original comment by ashha...@gmail.com on 3 Nov 2014 at 4:35

GoogleCodeExporter commented 9 years ago 
Report the bug to them, too, so they can fix it.

Original comment by paracel...@gmail.com on 3 Nov 2014 at 8:44

GoogleCodeExporter commented 9 years ago 
I found a solution. I put TheUnarchiver.app on the Desktop. Now it's works 
fine. No more problem. May be this solution works only for me, but it's works.

Original comment by naejyl...@gmail.com on 3 Nov 2014 at 4:46