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Update Profile Error - LDAP: error code 16 #430

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
Hello,

I am having some issue with updating profile information. E.g, within the 
setting interface, i have enabled email,title, telephone number, department 
which work well but after adding other options such as Office (and some other 
fields) the below issue is encountered.

Bare in mind that the i use this link 
http://fsuid.fsu.edu/admin/lib/WinADLDAPAttributes.html#RANGE!B12 in order to 
identify the query used.

What steps will reproduce the problem?
1.Login to pwm web interface
2.Click update profile
3.Confirm update profile

What is the expected output? What do you see instead?

*Expected output should be update completed successfully.

Unexpected error. If this error occurs repeatedly please contact your helpdesk. 
{ 5015 ERROR_UNKNOWN (error setting 'physicalDeliveryOfficeName ' attribute on 
user CN=John Doe,OU=INFORMATION TECHNOLOGY,OU=DEPARTMENTS,OU=ALL 
USERS,DC=Company,DC=local, error: [LDAP: error code 16 - 00000057: LdapErr: 
DSID-0C090B73, comment: Error in attribute conversion operation, data 0, 
v1772]) }

What version of PWM are you using?

*v1.7.0 b1219 (RC2)

What ldap directory and version are you using?

*Active Directory. Server 2008 Sp2

Please paste any error log messages below:

Tue Jul 23 13:09:24 GST 2013, ERROR, password.pwm.servlet.UpdateProfileServlet, 
{john} 5015 ERROR_UNKNOWN (error setting 'physicalDeliveryOfficeName ' 
attribute on user CN=John Doe,OU=INFORMATION TECHNOLOGY,OU=DEPARTMENTS,OU=ALL 
USERS,DC=Company,DC=local, error: [LDAP: error code 16 - 00000057: LdapErr: 
DSID-0C090B73, comment: Error in attribute conversion operation, data 0, 
v1772]) [0:0:0:0:0:0:0:1]
Tue Jul 23 13:09:24 GST 2013, INFO , password.pwm.servlet.UpdateProfileServlet, 
updating profile for CN=John Doe,OU=INFORMATION 
TECHNOLOGY,OU=DEPARTMENTS,OU=ALL USERS,DC=Company,DC=local
Tue Jul 23 13:07:38 GST 2013, INFO , password.pwm.event.AuditManager, audit 
event: 
{"eventCode":"AUTHENTICATE","perpetratorID":"john","perpetratorDN":"CN\u003dJohn
 Doe,OU\u003dINFORMATION TECHNOLOGY,OU\u003dDEPARTMENTS,OU\u003dALL 
USERS,DC\u003dCompany,DC\u003dlocal","timestamp":"Jul 23, 2013 1:07:38 
PM","message":"AUTHENTICATED","targetID":"john","targetDN":"CN\u003dJohn 
Doe,OU\u003dINFORMATION TECHNOLOGY,OU\u003dDEPARTMENTS,OU\u003dALL 
USERS,DC\u003dCompany,DC\u003dlocal","sourceAddress":"0:0:0:0:0:0:0:1","sourceHo
st":"0:0:0:0:0:0:0:1"}
Tue Jul 23 13:07:38 GST 2013, INFO , 
password.pwm.util.operations.UserAuthenticator, successful ssl authentication 
for CN=John Doe,OU=INFORMATION TECHNOLOGY,OU=DEPARTMENTS,OU=ALL 
USERS,DC=Company,DC=local (881ms) [0:0:0:0:0:0:0:1]
Tue Jul 23 13:03:14 GST 2013, INFO , password.pwm.PwmApplication, PWM v1.7.0 
b1219 (RC2) open for bidness! (426ms)
Tue Jul 23 13:03:14 GST 2013, INFO , 
password.pwm.wordlist.SharedHistoryManager, open with 0 words (17ms), 
maxAgeMs=28d:12h, oldestEntry=7d:56h:36m
Tue Jul 23 13:03:14 GST 2013, INFO , password.pwm.PwmApplication, debug info:, 
memfree=8347408, memallocd=41746432, memmax=259522560, threads=8
Tue Jul 23 13:03:14 GST 2013, INFO , password.pwm.PwmApplication, using 
'19CEECDE29B30938' for instance's ID (instanceID)
Tue Jul 23 13:03:14 GST 2013, INFO , password.pwm.PwmApplication, loaded pwm 
global password policy: PwmPasswordPolicy: {MinimumLowerCase=0, 
MinimumSpecial=0, MaximumUpperCase=0, MaximumNumeric=0, MaximumOldChars=0, 
EnableWordlist=true, MinimumLifetime=0, RegExMatch=, MinimumUnique=0, 
MinimumNonAlpha=0, DisallowedAttributes=[cn, givenName, sn], 
DisallowCurrent=true, MinimumStrength=0, AllowNumeric=true, ChangeMessage=, 
MinimumAlpha=0, MaximumLowerCase=0, AllowSpecial=true, ADComplexity=true, 
MaximumLength=64, MaximumRepeat=0, AllowFirstCharNumeric=true, MinimumLength=2, 
MaximumSequentialRepeat=0, AllowLastCharSpecial=true, MinimumNumeric=0, 
MaximumAlpha=0, RegExNoMatch=, MaximumNonAlpha=0, MaximumSpecial=0, 
MinimumUpperCase=0, AllowFirstCharSpecial=true, DisallowedValues=[password, 
test], AllowLastCharNumeric=true}
Tue Jul 23 13:03:14 GST 2013, INFO , password.pwm.PwmApplication, loaded 
configuration:

Original issue reported on code.google.com by joshoffm...@gmail.com on 23 Jul 2013 at 9:35

GoogleCodeExporter commented 9 years ago

Original comment by jrivard on 23 Jul 2013 at 9:04