5017 ERROR_DIRECTORY_UNAVAILABLE

[GoogleCodeExporter]

What steps will reproduce the problem?
1.Do a login
2.Shows up the error

When the attribute "password never expires" is checked, the authentication is 
succesful.

What is the expected output? What do you see instead?
5017 ERROR_DIRECTORY_UNAVAILABLE (unable to reach any configured server, 
maximum retries exceeded) }

What version of PWM are you using?
Latest daily build

What ldap directory and version are you using?
Using LDAP proxy software VIS, backend is a A.D. W2K8

Please paste any error log messages below:

Mon Aug 26 16:18:39 CEST 2013, FATAL, password.pwm.servlet.TopServlet, 
{CN=user1,OU=Users,OU=RIVM,OU=Accounts,OU=LDAP,DC=ALT,DC=RIVM,DC=NL} unable to 
contact ldap directory: unable to reach any configured server, maximum retries 
exceeded [131.224.158.196/]
Mon Aug 26 16:18:39 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (242ms)
Mon Aug 26 16:18:38 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://ldapprw01-ext-p.ORG.nl:636
Mon Aug 26 16:18:38 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (239ms)
Mon Aug 26 16:18:36 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://ldapprw01-ext-p.ORG.nl:636
Mon Aug 26 16:18:36 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (241ms)
Mon Aug 26 16:18:35 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://ldapprw01-ext-p.ORG.nl:636
Mon Aug 26 16:18:35 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (232ms)
Mon Aug 26 16:18:34 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://ldapprw01-ext-p.ORG.nl:636
Mon Aug 26 16:18:33 CEST 2013, WARN , 
password.pwm.util.operations.UserStatusHelper, 
{CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL} error 
reading password expiration time: unable to reach any configured server, 
maximum retries exceeded [131.224.158.196/]
Mon Aug 26 16:18:33 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (252ms)
Mon Aug 26 16:18:32 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://proxyserver.ORG.nl:636
Mon Aug 26 16:18:32 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (249ms)
Mon Aug 26 16:18:31 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://proxyserver.ORG.nl:636
Mon Aug 26 16:18:30 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://proxyserver.ORG.nl:636
Mon Aug 26 16:18:29 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (277ms)
Mon Aug 26 16:18:28 CEST 2013, WARN , null, unable to reach ldap server 
ldaps://proxyserver.ORG.nl:636
Mon Aug 26 16:18:28 CEST 2013, ERROR, password.pwm.config.Configuration, 
unknown STORAGE_METHOD found: PWMDB
Mon Aug 26 16:18:28 CEST 2013, INFO , 
password.pwm.util.operations.UserAuthenticator, successful plaintext 
authentication for 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (749ms) 
[131.224.158.196/]
Mon Aug 26 16:18:28 CEST 2013, TRACE, null, adding StatisticsWrapper to 
provider instance
Mon Aug 26 16:18:28 CEST 2013, TRACE, null, bind successful as 
CN=user1,OU=Users,OU=ORG,OU=Accounts,OU=LDAP,DC=ALT,DC=ORG,DC=NL (278ms)
Mon Aug 26 16:18:28 CEST 2013, TRACE, null, checking for user password 
expiration to adjust watchdog timeout
Mon Aug 26 16:18:27 CEST 2013, TRACE, null, adding StatisticsWrapper to 
provider instance
Mon Aug 26 16:18:27 CEST 2013, TRACE, null, checking for user password 
expiration to adjust watchdog timeout
Mon Aug 26 16:18:27 CEST 2013, TRACE, null, bind successful as 
CN=proxy_user,OU=Accounts,OU=Services,OU=LDAP,DC=ALT,DC=ORG,DC=NL (241ms)
Mon Aug 26 16:18:27 CEST 2013, TRACE, null, adding WatchdogWrapper to provider 
instance

Original issue reported on code.google.com by gschoute...@gmail.com on 26 Aug 2013 at 2:24

[GoogleCodeExporter]

The problem description doesn't make sense.  Also, you'll need to reproduce 
this without your virtual directory.  And try asking for help on the 
pwm-general group before posting an ambiguous bug report.

Original comment by jrivard on 6 Sep 2013 at 12:32

• Changed state: Invalid