withdraw by sub account

[ntiendat]

i need withdraw directly by sub account i seted end point address withdraw and full permison for api key but not success that respose : {"label":"FORBIDDEN","message":"Request API key does not have withdraw permission"}

[revilwang]

Duplicate with #123

[ntiendat]

Duplicate with #123

i set full permisson but not success

[revilwang]

You need to click the square to open the permission

[ntiendat]

You need to click the square to open the permission

that set read and write permisson

[ntiendat]

You need to click the square to open the permission

when set change this is uncheck

[ntiendat]

that check is edit

[revilwang]

After the permission is checked. Try again after at most 5 minutes for the permission to take effect

[ntiendat]

After the permission is checked. Try again after at most 5 minutes for the permission to take effect

i wait and try again but not susccess (this is a sub account)

[ntiendat]

After the permission is checked. Try again after at most 5 minutes for the permission to take effect

i try again after 2h but not success

[revilwang]

You can send you API Key(NOT SECRET) to dev@mail.gate.io, so we'll have a check.

[ntiendat]

You can send you API Key(NOT SECRET) to dev@mail.gate.io, so we'll have a check.

i send for u by email : datnt220999@gmail.com pls check for me , thank

[revilwang]

I've checked the API key's permission. No permission is opened for this API key.

Do you encounter any problems updating your API key's permission? If your permission is updated successfully, the Permissions column in your API key list page should not be empty.

[ntiendat]

I've checked the API key's permission. No permission is opened for this API key.

Do you encounter any problems updating your API key's permission? If your permission is updated successfully, the Permissions column in your API key list page should not be empty. when i update it show notification but not have message and Permissions column is no Permission (not sucsess)

[ntiendat]

I've checked the API key's permission. No permission is opened for this API key.

Do you encounter any problems updating your API key's permission? If your permission is updated successfully, the Permissions column in your API key list page should not be empty.

when i check withdrawl then permissson change to no permission

[revilwang]

I try to edit one of my own keys and the permission can be successfully updated. Are you sure you checked the permission like following?

[ntiendat]

try to edit one of my own keys and the permission can be successfully updated. Are you sure you checked the permission like following?

yes i edit like you but not oke ( only withdraw permisson), whatever permisson is sucsess this is api of sub account

[revilwang]

I'll report the issue to check if the same thing works for sub account. Sorry for the waiting

[ntiendat]

I'll report the issue to check if the same thing works for sub account. Sorry for the waiting

oke thank you and wait report from u

[revilwang]

The issue has been spotted and fixed. I suggest you delete your current API keys and create new ones to check if it works as expected.

[ntiendat]

The issue has been spotted and fixed. I suggest you delete your current API keys and create new ones to check if it works as expected.

thank , i change whatever permisson but withdrawl permisson is still error

this video error

(https://drive.google.com/file/d/1UrTB43nXVmo2f9fSrzJmZLy-sULYv0Zk/view?usp=sharing)

[revilwang]

Sub account is not allowed to perform withdrawal. We'll update the form to exclude withdrawal permission selection in sub account's page.