gauravpandeydigilantern
commented
4 months ago | Category | Feature |
|---|---|
| Login | Secure user authentication |
| Multi-User Management | Manage multiple users within a team |
| Roles and Permissions Matrix for user access control | |
| Chat Interface | Native-looking WhatsApp chat interface |
| Contact Management | |
| Team Inbox | Assign chats to agents |
| Use quick replies | |
| Send template messages | |
| Tag chats for easy categorization | |
| Filter chats based on various criteria | |
| Template Management | Create and manage message templates for quick responses |
| Chatbot Automations | Create and deploy chatbots to handle common customer queries |
| Send automated messages to customers | |
| Marketing | Broadcast messages to multiple recipients |
| Schedule broadcasts for future delivery | |
| Reporting | Inbox Dashboard for performance metrics and analytics |
| Messaging Features | Send messages in various formats (text, images, documents, audio, videos, stickers, location, contacts) |
| Send reply button messages for interactive responses | |
| Include various webhook endpoints for integrations | |
| Event listener for webhook reception | |
| Customer Management | Manage customer contacts |
| Create and manage chat labels for organization | |
| Send bulk messages for large-scale communication | |
| Send quick replies for efficient customer service | |
| Set up interactive menus for better user navigation | |
| Create and manage chat tags for easy retrieval and categorization |