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gawindx / WinNUT-Client

This is a NUT windows client for monitoring your ups hooked up to your favorite linux server.
GNU General Public License v3.0
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Suddenly won't connect/keeps crashing #93

Open katiekat641 opened 3 years ago

katiekat641 commented 3 years ago

WinNUT Bug Report Os Version : 6.2.9200.0 WinNUT Version : 2.1.7740.35837

WinNUT Parameters : { "Delay": 5000, "AutoReconnect": "True", "MinInputVoltage": 210, "MaxInputVoltage": 270, "FrequencySupply": 0, "MinInputFrequency": 40, "MaxInputFrequency": 60, "MinOutputVoltage": 210, "MaxOutputVoltage": 250, "MinUPSLoad": 0, "MaxUPSLoad": 100, "MinBattVoltage": 6, "MaxBattVoltage": 18, "MinimizeToTray": "True", "MinimizeOnStart": "True", "CloseToTray": "True", "StartWithWindows": "True", "UseLogFile": "False", "Log Level": 0, "ShutdownLimitBatteryCharge": 30, "ShutdownLimitUPSRemainTime": 300, "ImmediateStopAction": "False", "Follow_FSD": "False", "TypeOfStop": 0, "DelayToShutdown": 15, "AllowExtendedShutdownDelay": "False", "ExtendedShutdownDelay": 15, "VerifyUpdate": "True", "VerifyUpdateAtStart": "True", "DelayBetweenEachVerification": 2, "StableOrDevBranch": 0, "LastDateVerification": "8/13/2021 1:43:28 PM" }

Error Message : Exception type: System.NullReferenceException Exception message: Object reference not set to an instance of an object. Exception stack trace: at WinNUT_Client_Common.Nut_Socket.get_IsKnownUPS(String Test_UPSname) at WinNUT_Client_Common.UPS_Device.Connect_UPS() at WinNUT_Client_Common.UPS_Device.Reconnect_Socket(Object sender, EventArgs e) at System.Windows.Forms.Timer.OnTick(EventArgs e) at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m) at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

Last Events : 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : Reconnection Process Started 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : TCP Socket Deconnected 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Nut Server Lost Connection 8/13/2021 1:58:00 PM Pid: 6336 String : New Log to CB_Current Log : Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All data to null/empty String 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All Dial Data to Min Value/0 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update all informations displayed ton empty values 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : NotifyIcon Text => WinNUT-Client - 2.1 Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Battery Status => Unknown 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update Icon 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : Reconnection Process Started 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : TCP Socket seems Broken 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : TCP Socket Deconnected 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Nut Server Lost Connection 8/13/2021 1:58:00 PM Pid: 6336 String : New Log to CB_Current Log : Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All data to null/empty String 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All Dial Data to Min Value/0 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update all informations displayed ton empty values 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : NotifyIcon Text => WinNUT-Client - 2.1 Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Battery Status => Unknown 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update Icon 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : Reconnection Process Started 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : TCP Socket Deconnected 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Nut Server Lost Connection 8/13/2021 1:58:00 PM Pid: 6336 String : New Log to CB_Current Log : Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All data to null/empty String 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All Dial Data to Min Value/0 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update all informations displayed ton empty values 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : NotifyIcon Text => WinNUT-Client - 2.1 Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Battery Status => Unknown 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update Icon 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : Reconnection Process Started 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : TCP Socket seems Broken 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : TCP Socket Deconnected 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Nut Server Lost Connection 8/13/2021 1:58:00 PM Pid: 6336 String : New Log to CB_Current Log : Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All data to null/empty String 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Fix All Dial Data to Min Value/0 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update all informations displayed ton empty values 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : NotifyIcon Text => WinNUT-Client - 2.1 Lost Connect To 192.168.0.9:3493 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Battery Status => Unknown 8/13/2021 1:58:00 PM Pid: 6336 WinNUT : Update Icon 8/13/2021 1:58:00 PM Pid: 6336 UPS_Device : Reconnection Process Started 8/13/2021 1:58:30 PM Pid: 6336 WinNUT : NotifyIcon Text => WinNUT-Client - 2.1 Reconnection In Progress Try 3 of 30 8/13/2021 1:58:30 PM Pid: 6336 WinNUT : Update Icon 8/13/2021 1:58:30 PM Pid: 6336 UPS_Device : Try Reconnect 3 / 30 8/13/2021 1:58:30 PM Pid: 6336 String : New Log to CB_Current Log : Try Reconnect 3 / 30 8/13/2021 1:58:30 PM Pid: 6336 UPS_Device : TCP Socket Created 8/13/2021 1:58:30 PM Pid: 6336 UPS_Device : TCP Socket Deconnected 8/13/2021 1:58:30 PM Pid: 6336 UPS_Device : Reconnection Process Started

pparedes1 commented 3 years ago

I'm getting this same error only when I'm connecting using Ethernet. When I unplug and connect using wireless card I receive no error and it connects to the UPS... Not sure what setting might be driving this error.

katiekat641 commented 3 years ago

My issue turned out to be that my IP address had changed. Once I noticed that and changed it in the settings things went back to normal. Hope that helps.

On Sat, Aug 28, 2021, 3:24 PM pparedes1 @.***> wrote:

I'm getting this same error only when I'm connecting using Ethernet. When I unplug and connect using wireless card I receive no error and it connects to the UPS... Not sure what setting might be driving this error.

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/gawindx/WinNUT-Client/issues/93#issuecomment-907685005, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVGJREHAM7K3FZMPJVUC7HTT7FAWVANCNFSM5CEEZIDA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

gbakeman commented 3 years ago

Thank you both for the extra information, this should help in fixing the bug. Are you saying that your computer's IP address changed in the middle of a connection?

pparedes1 commented 3 years ago

I think the IP address changing might be the key. Once I read your note I resolved by manually assign a static IP address to my ethernet connection (at the router), release my on my PC (ipconfig /release) and renew the lease and then it no longer had an issue. I suspect we might want to catch that as an exception instead of failing when trying to connect. Appreciate the support and thanks for the work on the app!

gbakeman commented 3 years ago

We have some related bugs in the network code relating to connections dropping, so hopefully it will be a bird-wth-two-stones kind of thing when we can get to it. In the meantime I've been holding things up with a new library I'm adding that changes a lot of program logic, so I need to get on that (soon) and start testing so we can move on to the more important issues like this one. Stay tuned and we should have some updates for you!

katiekat641 commented 3 years ago

I believe what had happened was we had

On Sat, Aug 28, 2021, 8:57 PM Glen @.***> wrote:

We have some related bugs in the network code relating to connections dropping, so hopefully it will be a bird-wth-two-stones kind of thing when we can get to it. In the meantime I've been holding things up with a new library I'm adding that changes a lot of program logic, so I need to get on that (soon) and start testing so we can move on to more the more important issues like this one. Stay tuned and we should have some updates for you!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/gawindx/WinNUT-Client/issues/93#issuecomment-907715836, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVGJREE4QK25EYR7VV2MUKTT7GHY3ANCNFSM5CEEZIDA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.

katiekat641 commented 3 years ago

Oops. We had a power outage and I have my computer and NAS connected to my UPS but not my modem and router. I set up a static IP address later and it hasn't happened since.

On Sat, Aug 28, 2021, 10:45 PM Katie Cadena @.***> wrote:

I believe what had happened was we had

On Sat, Aug 28, 2021, 8:57 PM Glen @.***> wrote:

We have some related bugs in the network code relating to connections dropping, so hopefully it will be a bird-wth-two-stones kind of thing when we can get to it. In the meantime I've been holding things up with a new library I'm adding that changes a lot of program logic, so I need to get on that (soon) and start testing so we can move on to more the more important issues like this one. Stay tuned and we should have some updates for you!

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub https://github.com/gawindx/WinNUT-Client/issues/93#issuecomment-907715836, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVGJREE4QK25EYR7VV2MUKTT7GHY3ANCNFSM5CEEZIDA . Triage notifications on the go with GitHub Mobile for iOS https://apps.apple.com/app/apple-store/id1477376905?ct=notification-email&mt=8&pt=524675 or Android https://play.google.com/store/apps/details?id=com.github.android&referrer=utm_campaign%3Dnotification-email%26utm_medium%3Demail%26utm_source%3Dgithub.