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gbif / portal-feedback

User feedback for the GBIF API, website and published data. You can ask questions here. 🗨❓
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Bad DWCA URL #4485

Closed gbif-portal closed 1 year ago

gbif-portal commented 1 year ago

Bad DWCA URL

Links to test IPT html page, not an archive: https://ukraine.ipt.gbif.no/archive.do?r=test

User: See in registry - Send email System: Safari 16.1.0 / Mac OS X 10.15.7 Referer: https://www.gbif.org/dataset/f994f6e8-4d7d-45bd-ab10-d59ecdfdbe80 Window size: width 1340 - height 826 API log&_a=(columns:!(_source),filters:!(),index:'3390a910-fcda-11ea-a9ab-4375f2a9d11c',interval:auto,query:(language:kuery,query:''),sort:!())) Site log&_a=(columns:!(_source),filters:!(),index:'5c73f360-fce3-11ea-a9ab-4375f2a9d11c',interval:auto,query:(language:kuery,query:''),sort:!())) System health at time of feedback: OPERATIONAL

ManonGros commented 1 year ago

@mdoering it might be called test but it is an archive with everything in it from a prod IPT: https://ukraine.ipt.gbif.no/resource?r=test. Is it really an issue?

Mesibov commented 1 year ago

@ManonGros, yes it was an issue for several days, fixed now. I had 3 Ukrainian datasets to audit for Pensoft and couldn't reach any of them, getting this instead: https://ukraine.ipt.gbif.no/setup.do As of midday today (UTC midnight 19/20 December) the Ukrainian IPT's datasets are reachable. I queried the helpdesk in Norway 2 days ago about the issue but have so far not heard back from them with an explanation. I don't know where the server/s is/are physically located or whether GBIF Norway can mirror their servers.

ManonGros commented 1 year ago

thanks @Mesibov this is good to know. I don't know how the Ukraine IPT is set up maybe this is a question for @rukayaj I will close is particular issue since it has been fixed.

rukayaj commented 1 year ago

Hi @Mesibov I did reply to you but outlook removed you from the listing when i hit reply-all for some reason. I just forwarded you my reply.

rukayaj commented 1 year ago

Just to update on this issue as well - we've had some problems with this IPT as we're storing the resource files in a bucket which we're mounting onto a kubernetes pod running the IPT, and it's slowing everything down so we are trying out some different methods for syncing. So it'll be slightly unstable for the next short while.

mdoering commented 1 year ago

thanks all, I saw exactly the same as @Mesibov and not its fine