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gbif / portal-feedback

User feedback for the GBIF API, website and published data. You can ask questions here. 🗨❓
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DMNS images not displaying #5398

Closed gbif-portal closed 1 month ago

gbif-portal commented 1 month ago

DMNS images not displaying

For our collections using Arctos, many (but not all) of our media images are not displaying on the GBIF site. (eg, https://www.gbif.org/occurrence/gallery?media_type=StillImage&publishing_org=a2ef6dd1-8886-48c9-8025-c62bac973cc7&taxon_key=359&advanced=1). Can you tell if this is an issue with our images, something wrong with the data Arctos is passing along, or something internal to GBIF? Please let me know what you can find. Everything from our collections in Ecdysis appear to be displaying here fine. Thanks!

User: See in registry - Send email System: Chrome 126.0.0 / Windows 10.0.0 Referer: https://www.gbif.org/occurrence/gallery?media_type=StillImage&publishing_org=8edbbde0-055e-11d8-b850-b8a03c50a862&advanced=1 Window size: width 2560 - height 1271 API log&_a=(columns:!(_source),filters:!(),index:'3390a910-fcda-11ea-a9ab-4375f2a9d11c',interval:auto,query:(language:kuery,query:''),sort:!())) Site log&_a=(columns:!(_source),filters:!(),index:'5c73f360-fce3-11ea-a9ab-4375f2a9d11c',interval:auto,query:(language:kuery,query:''),sort:!())) System health at time of feedback: INFO datasetKey: d762b508-7a70-441b-94ad-48fd77593275 publishingOrgKey: a2ef6dd1-8886-48c9-8025-c62bac973cc7

Node handles: @sformel-usgs

MattBlissett commented 1 month ago

Fixed by upgrading our SSL version.