thomasstjerne
commented
6 years ago Action points:
Portal:
- Strengthen regex for url input (don´t rely on input type="url").
- Add a timestamp to the log msg
Registry:
- Give human readable error messages that the portal can display to the user when a submission fails https://github.com/gbif/registry/issues/38
Improve error feedback: 2 URLs in "Home page" field cause "Submission failed" error without further detail
An institution (The Mauritius Herbarium) attempted registration through the form, which consistently failed with the error message "Submission failed. For some reason, your submission failed. Please contact us about your interest at helpdesk@gbif.org." On investigation, the reason for the failure was that the field for "home page" contained more than one URL, separated through a semicolon. The unspecific error message did not allow the registering publisher to find the cause for the failed submission.
It would be very helpful, also for helpdesk, if in the submission process the error message could be a bit more specific, or if critical fields could be either validated before submission, or omitted from the registration process if they are not mandatory fields.
fbitem-ab3ccb02d409d7c1b6652ceee60e3937ce068b3e User provided contact info: @ahahn-gbif System: Firefox 58.0.0 / Windows 10 0.0.0 Referer: https://www.gbif.org/become-a-publisher Window size: width 1207 - height 716 API log&_a=(columns:!(_source),index:'prod-varnish-',interval:auto,query:(query_string:(analyze_wildcard:!t,query:'response:%3E499')),sort:!('@timestamp',desc))) Site log&_a=(columns:!(_source),index:'prod-portal-',interval:auto,query:(query_string:(analyze_wildcard:!t,query:'response:%3E499')),sort:!('@timestamp',desc))) System health at time of feedback: CRITICAL