Mailbox management

[JulieBB23]

• who is managing the mailbox, we have to identify officially who can do it.
• create canned-responses
• [x] to be added to the mailing list
• [ ] would like to collaborate
• [ ] suggest some changes
• [ ] others

[JulieBB23]

Canned answer for "mailing list" https://gcxgce.sharepoint.com/:w:/t/1000183/EVR83N_YphRFr1Bkwb7pxiUBvQn7WAXNCXzF0xkEsy2xng?e=DevxKc

[shawnthompson]

Suggested process

Possible actions

• Open an issue
• Start a discussion
• Suggest an open discussion related to email
• Suggest an open issue related to email
• Suggest to contact AAACT (open discussion also if relative)
• Answer generic question if possible
• Suggest pages related to questions

Reply to sender with a link to open issue or discussion.

Maybe use common asked questions on a FAQ page on site.

Try to suggest communication on GitHub as much as possible