crash and mac-freeze

[GoogleCodeExporter]

First of all, if you have any Haxies, InputManagers, SIMBL plugins or
similar operating system hacks installed, please remove them first, restart
the program, and make sure the bug is reproducible without them.

What steps will reproduce the problem?
1. insert a usb flash drive
2. open a jpeg

What is the expected output? What do you see instead?
i expect a simple visualization, the app crash and is impossible for me do 
everything, i must shut down the macbook with physical off button

What version of the product are you using? On what operating system?
3.1 on mac osx 10.7.5

Please provide any additional information below.

Original issue reported on code.google.com by diego.ba...@gmail.com on 9 Oct 2013 at 4:54

[GoogleCodeExporter]

I have seen some vague reports of this before, but I can't quite figure out 
what causes it. Can you tell me what hardware you are using?

Also, do you have a chance to upgrade to 10.8?

Original comment by paracel...@gmail.com on 9 Oct 2013 at 8:50

[GoogleCodeExporter]

macbook pro 13" early 2011, 8Gb ram

sincerely i have no plan to buy 10.8....

i have done more tests, seems that the freeze occurs after few moments from 
opening the image. i can scroll various images when suddenly (after 3, 4, 5 
sec) the image on full screen disappear, i see the desktop and i can move just 
the cursor (that is unable to click). also cmd+alt+esc does nothing, i must to 
force the shut down.

i'm thinking that issue is correlate to full screen view.

ideas?

Original comment by diego.ba...@gmail.com on 9 Oct 2013 at 9:14

[GoogleCodeExporter]

ok i can reproduce better the crash. 
i insert a usb flash drive (ntfs 12gb);
if i view the photos all goes well, even if i watch them full screen.
but, if i toggle under preference "immediatly switch to full screen" with the 
1st photos come the crash.
with an old version of xee (maybe 2.2 not sure) all was ok.

Original comment by diego.ba...@gmail.com on 10 Oct 2013 at 3:50

[GoogleCodeExporter]

Funny, does it only happen with the USB drive, or also from the regular drive?

Original comment by paracel...@gmail.com on 10 Oct 2013 at 4:53

[GoogleCodeExporter]

also from regular drive.

Original comment by diego.ba...@gmail.com on 10 Oct 2013 at 9:37

[GoogleCodeExporter]

Very weird.

Well, basically, this is an OS X bug. It should be impossible for any program 
to freeze the computer like that, and if it happens, then OS X is not doing its 
job right. In practice, it is probably some kind of driver bug.

But since it's in 10.7, the odds of Apple bothering to do anything about it are 
very small. And since I can't reproduce it, I can't figure out a way to work 
around it. So I am sort of stuck.

Original comment by paracel...@gmail.com on 10 Oct 2013 at 10:11

[GoogleCodeExporter]

I've downloaded the 3.0.1 from older files, all work fine with this, and the 
loading time between photos are also really short in comparison to latest 
release. 

Original comment by diego.ba...@gmail.com on 12 Oct 2013 at 4:49

[GoogleCodeExporter]

Issue 379 has been merged into this issue.

Original comment by paracel...@gmail.com on 12 Oct 2013 at 9:17

[GoogleCodeExporter]

That's weird, I can't think of much that has changed between those versions.

Original comment by paracel...@gmail.com on 12 Oct 2013 at 9:18

[GoogleCodeExporter]

Issue 368 has been merged into this issue.

Original comment by paracel...@gmail.com on 12 Oct 2013 at 9:27

[GoogleCodeExporter]

here just to say that version 3.1 with osx Mavericks works finally fine!
upgraded, tested and no freeze or crash happened.

Original comment by diego.ba...@gmail.com on 25 Oct 2013 at 7:24

[GoogleCodeExporter]

Yeah, I suspect it is triggering a driver bug that only exists on 10.7.

Original comment by paracel...@gmail.com on 25 Oct 2013 at 7:26

[GoogleCodeExporter]

I am also using Xee 3.1 on OSX 10.7.5 and experiencing so many freezes I'm back 
to using Xee 2.  When the app freezes, it locks the entire computer, requiring 
shutdown via the power button.   I have no idea when/if I will install 
Mavericks, but this is very disturbing behavior.   I can't believe I paid for 
the app only to be unable to run it.  Perhaps you should specify it only runs 
on Mavericks.  I was using version 2 for several years without any issues.  

Original comment by mareic...@gmail.com on 8 Nov 2013 at 1:00

[GoogleCodeExporter]

Could somebody who has had this problem, and is still on 10.7, check if 
https://xee.googlecode.com/files/Xee3.3beta1.zip works any better?

Note: This is beta, and has another bug on 10.7 where it might render images 
upside-down, but ignore that. Just want to know if it crashes or not.

(I finally found a 10.7 machine that doesn't crash but had weird visual bugs on 
the loading animation. I fixed those, and I wonder if that was also causing the 
crashes.)

Original comment by paracel...@gmail.com on 13 Nov 2013 at 9:59

[GoogleCodeExporter]

I will test it out and let you know if I encounter freezes.

Original comment by mareic...@gmail.com on 14 Nov 2013 at 2:24

[GoogleCodeExporter]

Any luck? 3.3 is almost ready for release, so it'd be nice to know if this 
happened to get fixed too.

Original comment by paracel...@gmail.com on 14 Nov 2013 at 11:07

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

I've tried it on my MacBook Pro13 late 2011 with 10.7.5 OS X. Finally Xee 
doesn't freeze osx. But images are cutted and sometimes reversed.

Original comment by minako...@gmail.com on 14 Nov 2013 at 11:29

[GoogleCodeExporter]

Excellent! The reversed and cut-up images are normal, that's another bug that 
should be fixed already. 3.3 should work fine, then. It will be out soon.

Original comment by paracel...@gmail.com on 14 Nov 2013 at 11:41

• Changed state: Fixed

[GoogleCodeExporter]

3.3 is out now. It should hopefully neither crash nor mess up images.

Original comment by paracel...@gmail.com on 14 Nov 2013 at 4:23

[GoogleCodeExporter]

[deleted comment]

[GoogleCodeExporter]

3.3 is out where?   I don't see it at 
https://code.google.com/p/xee/downloads/list  or at the Mac App store.

Original comment by mareic...@gmail.com on 14 Nov 2013 at 6:45

[GoogleCodeExporter]

http://xee.c3.cx/

Original comment by paracel...@gmail.com on 14 Nov 2013 at 6:57

[GoogleCodeExporter]

So I need to download the trial version to v3.3?   I already bought the 
registered version of v3.

Original comment by mareic...@gmail.com on 14 Nov 2013 at 7:33

[GoogleCodeExporter]

If you bought it from Paddle.com, the trial will work as a full version. If you 
bought it from the App Store, you will have to wait until Apple feels like 
releasing the update.

Original comment by paracel...@gmail.com on 14 Nov 2013 at 7:34

[GoogleCodeExporter]

ehm downloaded, put in application and "is damaged and can’t be opened. you 
should move it to the trash"

Original comment by diego.ba...@gmail.com on 14 Nov 2013 at 7:46

[GoogleCodeExporter]

Seems to be some kind of weird OS X issue with quarantine bits and code 
signing... Not sure why, but it works if I upload it as a DMG instead of Zip. 
Try re-downloading now.

Original comment by paracel...@gmail.com on 14 Nov 2013 at 9:56

[GoogleCodeExporter]

dmg works fine!

(in Mavericks)

Original comment by diego.ba...@gmail.com on 14 Nov 2013 at 10:09

[GoogleCodeExporter]

Weeeeeird. Going to blame this on some kind of Mavericks bug. Maybe it will get 
fixed and I can go back to zip, which I prefer. Anyway, good to know it works!

Original comment by paracel...@gmail.com on 14 Nov 2013 at 10:17