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gcobb321 / icloud3

iCloud3 v3 - iCloud3 is an advanced iDevice tracker that uses Apple iCloud account and HA Companion App data for presence detection and location based automations.
MIT License
581 stars 54 forks source link

Device name and quotes - entity matching #231

Closed chrissearle closed 2 years ago

chrissearle commented 2 years ago

v2.4.7

I feel like I may be missing something obvious here.

I have my phone, and three others have phones in the same apple family.

Two of them (mine and one other) are working fine. These have no apostrophe in the device name.

Two of them have a single quote/apostrophe in the name in the phone settings and are failing.

I get the following error - anonymised - we will use Test's iPhone for this example:

config_ic3.yaml:

  - device_name: Test's iPhone
    name: TestName

Error in Stage 3 > Identify iOS App entities, Verify tracked devices:

iCloud3 Error for TestName (test_s_iphone)/test_s_iphone > The iCloud Account for REDACTED did not return any device information for this device.

Yet - I can see the name via find my app on mac/iOS and I can also see the name in:

Stage 2 > Set up tracked device parameters

test_s_iphone > Name-TestName, Type-, inZoneInterval-2 hrs

and Stage 2a > Authenticate iCloud Account, List Trackable Devices:

tests_iphone > Test’s iPhone, iPhone

So - it seems like we're getting thru stage 2 but failing in stage 3.

gcobb321 commented 2 years ago

The device name goes thru some conversion routines in HA that create the device_tracker entity name and that has to match the iPhone name in Settings > General > About. Sometimes that might not match the conversion Apple does to store it in your iCloud account. This generates the error you see where the device name can not be found in the iCloud data.

The best practice, in my experience is to put the entity name the iCloud account creates as the device_name parameter instead of the friendly name. And do not use the 's in the name. My devices are gary_iphone,, gary_ipad, lillian_watch,, etc.

chrissearle commented 2 years ago

Thanks. It turned out that all I needed to do was to remove the ' in the config_ic3 file - since the apple name conversion was stripping it. All four devices are now connected.