gdavis / Mimir-Feedback

The place to report bugs and suggest improvements for the podcast app Mimir
https://mimirpodcasts.app
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[Bug][iOS]: Could not download episode #102

Closed elmoritz closed 2 years ago

elmoritz commented 2 years ago

Are you sure this is a new issue?

iOS Version

15.4.1

Device Model

iPhone 13 pro max

App Version

1.0.0 (84)

What happened?

I tried to play an episode that was not downloaded, at a place where the internet wasn't very good.

Bug prevalence

No response

How does it happen?

Playback Error Mimir has failed to play the current episode. There may be an issue with the file, the network, or some other bug causing the issue.

Please try again or if the problem persists, report the issue to support@mimirpodcasts.app with the error below.

Player Error: The request timed out.

Device Info: App Version: 1.0.0 Build: 84 Device: Elmo’s iPhone Device Model: iPhone OS Version: 15.4.1 Locale: en_DE Language: en

Add screenshots or video.

No response

Anything else?

I don't think it is a bug. It should be reported to the user, but it is not a bug. This can happen.

gdavis commented 2 years ago

Hey @elmoritz! So is the issue here that the episode was not downloaded on a spotty network? Or that the error message should be better? If you saw a 'timed out' error popup, it sounds like the episode failed to load because of the bad network conditions. What would you like to see changed here?

elmoritz commented 2 years ago

Hi @gdavis, as a user I expect that if the download failed due to bad Connection, I receive a message, that I should trigger the download again. But instead I got a bug report message, which I think is a little over the top, since you can not fix the issue.

😇

gdavis commented 2 years ago

Sounds good! Will add it to the queue.

gdavis commented 2 years ago

@elmoritz I added some error detection here so you'll see some better error messages when the network connection fails. Thanks again for reporting!